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Queue Manager Jobs in Duluth, GA (NOW HIRING)

Envolve

Senior Yardi Support Specialist

Atlanta, GA · On-site

Envolve Community Management owns and professionally manages apartment communities located ... Resolve escalated tickets from the Tier 1 Yardi support queue. * Resolve at least 70% of tickets ...

Pearly

Implementation Specialist

Atlanta, GA · Remote

... queue coverage ~10% * Support queue overflow + PTO backfill Key Responsibilities Onboarding Delivery * Own onboarding for all newly signed accounts across every segment, managing pacing and ...

New

GFT.

Senior Project Manager, Traffic Engineer

Atlanta, GA · On-site +1

$95K - $124K/yr

Develop and oversee innovative ITS applications such as freeway off-ramp queue detection warning ... Project Delivery & Lifecycle Management * Plan, conduct, and coordinate traffic engineering work ...

MM International

MQ Mainframe Engineer

Alpharetta, GA · On-site

$47.75 - $61.50/hr

The candidate must be comfortable working with MQ in a 24x7 large scale Sysplex environment (multi-queue managers, high volume, large number of applications) and must be able to support application ...

usrs2

Supervisor, Patient Access

Atlanta, GA · Hybrid

Provides floor and supervisor queue support * Accountable for representative's performance ... Manages phone queues and representatives to meet optimal customer experience and KPI measures

RemX

Fraud Escalations Manager

Alpharetta, GA · On-site

$1/hr

Responsible for the Customer Care Escalation Queue, providing guidance and decision support to ... Management resources when required by procedure. * Partners with stakeholders to continuously ...

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How much do queue manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for queue manager in Duluth, GA is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.47 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are popular job titles related to Queue Manager jobs in Duluth, GA?

For Queue Manager jobs in Duluth, GA, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Duluth, GA look for?

The top searched job categories for Queue Manager jobs in Duluth, GA are:

What cities near Duluth, GA are hiring for Queue Manager jobs?

Cities near Duluth, GA with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Duluth, GA as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,707 per year, or $19.6 per hour.

Mgr Financial Advocacy-Oncology

Fayette Chamber of Commerce

Atlanta, GA • On-site

$90 - $120/hr

Other

Posted 8 days ago

Job description

Responsibilities

Provides leadership and oversees the oncology financial advocacy and financial clearance function within the Piedmont Oncology Navigation Center (PONC), aligned to the Patient Connection Center (PCC) operating model. This role manages a high-volume, multi-channel pre-service financial clearance operation and is accountable for ensuring Financial Advocates execute standardized benefit verification, authorization readiness, estimate creation, and financial risk identification workflows that reduce barriers to timely oncology care. The Manager ensures work queue execution, documentation accuracy, quality standards, and adherence to health system protocols and mandated payer guidelines, while partnering with Oncology Operations, Revenue Cycle stakeholders, and Informatics/IS to optimize Epic-enabled workflows (including Beacon-related handoffs) and support decreased time to care.

Qualifications Education
  • Bachelor’s Degree Required
Work Experience
  • 5 years of patient-facing healthcare, revenue cycle, or contact center experience, to include three (3) years of leadership experience. Required
  • Demonstrated experience leading financial clearance/financial advocacy functions, including benefit verification, authorization requirements, estimates, and escalation of high-risk accounts, preferably in an oncology setting. Required
  • Revenue cycle operational management experience in a multi-hospital and/or employed physician environment Preferred
  • Prior Epic experience Preferred
  • Experience managing multiple work queues/workflows and leading a high-volume environment
Licenses and Certifications
  • None Required
  • HFMA certification Preferred
  • Certified Revenue Cycle Representative (CRCR) Preferred

Business Unit: Company Name

Piedmont Healthcare Corporate

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