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Queue Manager Jobs in Covington, GA (NOW HIRING)

Ubertal Inc

IT Support Specialist 3

Conyers, GA · On-site

Monitor and manage ServiceNow ticket queue; triage production incidents and coordinate resolution with partners * Troubleshoot and support PCs, laptops (Win 10/11), scanners, printers, Chromebooks ...

Ubertal Inc

Helpdesk Technician

Conyers, GA · On-site

Experience in ticketing queue management and escalation * Vocational or Technical degree in computer applications, technology, or related field Preferred Skills: * Bilingual (Spanish) * Knowledge of ...

ResiHome

On Site Property Manager

Conyers, GA · On-site

If you've spent your career in property management, you know the drill: the application backlog, the screening queue, the lease packets stacking up while the community you're supposed to be building ...

CYNET SYSTEMS

IT Support Specialist 3

Conyers, GA · On-site

Under direct supervision, provides management information system user support on a continuing basis ... Monitor Service Now ticket queue, respond to tickets in a timely manner, and provide follow-up with ...

InstantServe LLC

IT Support Specialist 3

Conyers, GA · On-site

Under direct supervision, provides management information system user support on a continuing basis ... queue, responds to tickets in a timely manner and provides follow-up with end users. • Provides ...

Georgia Center for Sight

Front Desk Associate

Watkinsville, GA · On-site

$12.50 - $16/hr

Responsible for entering data in an accurate manner in practice management system as well as verify ... Completes assigned tasks as related to the appointment rescheduling queue timely * Monitors and ...

nLeague Services

IT Support Specialist 3

Conyers, GA · On-site

... management and support for additional DDS systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile ... queue, responds to tickets in a timely manner and provides follow-up with end users. • Provides ...

HireITPeople

Support Specialist 3

Conyers, GA · On-site

... management and support for additional DDS systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile ... Monitors Service Now ticket queue, responds to tickets in a timely manner and provides follow-up ...

Pratt Industries

IT Technical Support - Tier 1

Conyers, GA

$18.75 - $25.50/hr

Monitor the Service Desk for tickets assigned to the queue and process them first in and first out ... Manage PC setup and deployment for new employees using standard hardware, images, and software.

New

Victra

Sales Support Rep Part-Time

Lithonia, GA · On-site

$17.25 - $23.75/hr

... customer queue triage during heavy traffic periods. * Take the lead on merchandising, store ... If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell ...

TJX Companies

Retail Cleaning Associate

Lithonia, GA

$12 - $12.50/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

Victra

Sales Support Rep Part-Time

Bethlehem, GA · On-site

$16.75 - $23/hr

... customer queue triage during heavy traffic periods. * Take the lead on merchandising, store ... If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell ...

Tjx

Store Cleaning Associate

Snellville, GA · On-site

$13.25 - $13.75/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

TJX Companies

Retail Cleaning Associate

Lithonia, GA · On-site

$12 - $12.50/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

TJX Companies

Store Cleaning Associate

Snellville, GA

$13.25 - $13.75/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

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How much do queue manager jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for queue manager in Covington, GA is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.93 per hour, depending on experience, location, and employer.

What is the role of a queue manager?

A queue manager oversees the organization and operation of queues in a system or environment, ensuring efficient processing of tasks or customers. They may use tools like queue management software and require strong organizational and communication skills to optimize flow and reduce wait times.

What is a Queue Manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What is a queue management job description?

A queue management job involves overseeing the flow of customers or clients in a service environment, ensuring efficient and organized waiting processes. Responsibilities often include monitoring wait times, managing staff schedules, and using queue management software or systems to improve service delivery. Strong organizational and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What jobs pay $500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often reach or exceed $500,000 annually, especially in large corporations. Certain specialized professions like investment bankers, senior surgeons, and successful entrepreneurs can also earn this level of income, often supplemented by bonuses, stock options, or profit sharing. These roles typically require extensive experience, advanced skills, and significant responsibility.

What is the 3 month rule for jobs?

The 3 month rule for a Queue Manager typically refers to a probationary period of three months during which performance, reliability, and suitability for the role are assessed. Successful completion of this period may lead to permanent employment, and it often involves regular evaluations and training to ensure the employee meets job standards.

What are some common challenges Queue Managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What job categories do people searching Queue Manager jobs in Covington, GA look for? The top searched job categories for Queue Manager jobs in Covington, GA are:
What cities near Covington, GA are hiring for Queue Manager jobs? Cities near Covington, GA with the most Queue Manager job openings:
Queue Manager jobs near you

IT Support Specialist 3

Ubertal Inc

Conyers, GA • On-site

Contractor

Re-posted 2 hours ago

Job description

Position Title: IT Support Specialist 3
Location: Conyers, GA (Metro Atlanta)
Engagement Type: Contract
Work Mode: Onsite
Duration: July 20, 2026 – June 30, 2027 (~11.5 months)
Interview Type: In Person Only

Role Overview:
A Georgia state agency's IT department seeks an experienced IT Support Specialist 3 to maintain business applications, critical infrastructure, and specialized systems. The role involves cloud environment management, end-user support, incident triage, and automation — requiring someone who stays current with emerging technologies and is committed to continuous improvement.

Key Responsibilities:

  • Maintain and support scalable cloud environments; design and build internal cloud applications

  • Monitor and manage ServiceNow ticket queue; triage production incidents and coordinate resolution with partners

  • Troubleshoot and support PCs, laptops (Win 10/11), scanners, printers, Chromebooks, and field systems

  • Implement automation and provisioning using AWS CLI and Terraform

  • Support lobby management software, A/V systems, VRT cameras, and mobile systems

  • Make hardware/software recommendations and identify opportunities to digitize operations

  • Perform post-incident reviews and implement measures to prevent recurrence

Required Skills & Experience:

  • 2–3+ years of IT support and infrastructure management experience

  • Knowledge of basic network troubleshooting (3+ years)

  • Microsoft Windows Active Directory, DNS, DHCP, and Group Policy (2+ years)

  • Desktop hardware, OS (Windows 10/11), and application software installation and troubleshooting (2+ years)

  • TCP/IP network issue resolution (2+ years)

  • ServiceNow ticketing system (2+ years)

  • AWS CLI and Terraform — automation and provisioning (2+ years)

  • Professional certification required: A+, Network+, Cloud+, or equivalent (must upload at submission)

Preferred Skills:

  • Experience supporting video conferencing, A/V, and dash cam equipment

  • Familiarity with lobby management or queue management software (e.g., Nemo Q/GALA)

Additional Details:
Standard business hours, 8 hours/day, Monday–Friday. Fully onsite — no remote work permitted. Candidate must be local to the Metro Atlanta area. Position is contingent on customer renewal and funding availability.

Interested professionals may share their updated resume for consideration.