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Queue Manager Jobs in Duluth, GA (NOW HIRING)

Windsor Communities

Resident Manager I

Atlanta, GA · On-site

$67K/yr

Sales Strategy: * Assist in the management of Funnel CRM queue management. * Ensure the success of unguided prospect tours through signage, identified unguided tour apartment preparation, and ...

Windsor Communities

Resident Manager I

Atlanta, GA

$67K/yr

Sales Strategy: * Assist in the management of Funnel CRM queue management. * Ensure the success of unguided prospect tours through signage, identified unguided tour apartment preparation, and ...

Kanak Elite Services Inc

Mainframe MQ Engineer

Alpharetta, GA · On-site

$47.75 - $61.50/hr

... queue managers, high volume, large number of applications) and must be able to support application developers in the use of MQ in batch and CICS environments. Individual will also interface with the ...

Amazon

Data Center Manager, DCO

Atlanta, GA · On-site

$160K/yr

... queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics ...

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Queue Manager information

See Duluth, GA salary details

$11

$19

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How much do queue manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for queue manager in Duluth, GA is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.47 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are popular job titles related to Queue Manager jobs in Duluth, GA?

For Queue Manager jobs in Duluth, GA, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Duluth, GA look for?

The top searched job categories for Queue Manager jobs in Duluth, GA are:

What cities near Duluth, GA are hiring for Queue Manager jobs?

Cities near Duluth, GA with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Duluth, GA as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $40,707 per year, or $19.6 per hour.

Resident Manager I

Windsor Communities

Atlanta, GA • On-site

$67K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Windsor Communities rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

5th of 203 rated real estate companies

Job description

Description
Position at Windsor Communities
Resident Manager I Stadium Walk by Windsor - Atlanta, GA
Summary:
As the Resident Manager, you will play a pivotal role in overseeing the smooth operation of our community, ensuring an exceptional experience for our customers, and fostering a strong sense of community. Working closely with your direct manager, your responsibilities will include prioritizing key areas such as move-in satisfaction, renewal acquisition, and serving as the primary liaison to the Support Services Team. This role also works closely with the Sales Leadership team to ensure a smooth customer transition from prospect to resident. By creating a warm and inviting environment, organizing resident appreciation events, and maintaining an active and engaging social media presence, you will actively contribute to building a vibrant community that meet our residents needs today, tomorrow, and every day.
For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.
Compensation:
Hourly: Starting at $27 or $56,160 annually. The full range is $27 - $38.03 depending on years of experience, tenure, and location.
Bonus: Average monthly bonus potential is 20% of base salary paid out quarterly.
Total Starting Annual Compensation Potential:
$67,392 ($56,160 + $11,232 bonus potential)
Benefits:
  • Comprehensive benefits package, including medical, dental, vision, 401k, and PTO.
    • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
  • Opportunities for growth-we invest in our team's development.
For more information, visit: Benefits!
Customer Focus:
  • Ensure timely response to resolve or escalate resident issues appropriately.
  • Lead resident package management efforts.
  • Prepare move-in day documentation, Happy Co move-in inspections, white glove inspection, and any other necessary steps to guarantee a seamless move-in experience for incoming residents.
  • Perform move-in day welcome appointments to greet and orient new residents to the community.
  • Conduct post-move in communication to residents to ensure customer satisfaction.
  • Partner with Service Manager to monitor the Work Order Program to assist the Service Team with any work order communication issues with residents. Conducts post work order follow-ups to ensure customer satisfaction.

Financial Management:
  • Process monthly invoices in adherence to the Procurement Policy.
  • Proactively monitors expenses and adjusts spending in accordance with monthly operating budgets.
  • Detail monthly variances found in the operating statement, along with corresponding recommendations to the direct manager.

Sales Strategy:
  • Assist in the management of Funnel CRM queue management.
  • Ensure the success of unguided prospect tours through signage, identified unguided tour apartment preparation, and greeting of prospects.

Administrative Support:
  • Review maintenance make-ready/move-in/move-out schedules to efficiently handle move-outs and ensure timely preparation for upcoming move-ins.
  • Manage the notice to vacate process overseeing the execution of all associated paperwork and system related action items.
  • Partner with the Prior Resident Support team by providing necessary information to the Support Services team, overseeing the execution of the Move Out Inspection within the inspection software platform, and facilitating the promotion and administration of the TIDY program.

Role Expectations:
  • Weekend work may be required depending on site performance, regional needs, in support of newly acquired acquisitions, or additional factors.
  • Maintain close partnership with Service Manager to positively impact communication and processes around the Work Order and Make Ready Maintenance Program.
  • Ability to demonstrate proficiency in Microsoft 365 product suite (Word, Excel, Outlook, Microsoft Teams).
  • Working knowledge of property management and prop-tech systems.

Qualifications:
  • Candidate will have 2-3 years sales experience in a retail, hospitality, or multi-family environment, and Microsoft Office skills. Undergraduate degree is preferred.
  • Three years related experience and/or training; or equivalent combination of education and experience.
  • An equivalent combination of education and experience will also be considered.
  • Experience working in a multifamily environment and/or property management operations.
  • Knowledge of Funnel CRM preferred.
  • Knowledge of Microsoft Office 365 required.
  • Transferable apartment industry sales related experience preferred.

Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!
Windsor Communities is dedicated to creating exceptional experiences for both residents and associates.
Join a growing organization that embodies our core values of "Accountable, Inclusive, Energizing and Courageous," Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!
The company participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. Click here for the "Notice of E-Verify Participation" and "Right to Work".
Windsor Property Management Company is an Equal Opportunity Employer.

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