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Queue Manager Jobs in Kentucky (NOW HIRING)

Galls

Inventory Control Associate

Lexington, KY · On-site

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... queue Includes: OSP pulls, item audits, product switches, Showroom pulls, and other requests * Maintain a clean, neat, and orderly appearance in the work area * Alert management of potential safety ...

Galls

Inventory Control Associate

Lexington, KY

$14.75 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... queue Includes: OSP pulls, item audits, product switches, Showroom pulls, and other requests * Maintain a clean, neat, and orderly appearance in the work area * Alert management of potential safety ...

Daifuku

APUS Assembler

Louisville, KY · On-site

$15.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities Position Summary/ Primary Purpose Reporting to the Assembly Manager, the Assembly ... Test conveyor motors and track conveyor belting on queue conveyors * Palletize/crate conveyors ...

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How much do queue manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for queue manager in Kentucky is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.37 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are the most commonly searched types of Queue jobs in Kentucky?

The most popular types of Queue jobs in Kentucky are:

What are popular job titles related to Queue Manager jobs in Kentucky?

For Queue Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Kentucky look for?

The top searched job categories for Queue Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Queue Manager jobs?

Cities in Kentucky with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Kentucky as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,412 per year, or $18.5 per hour.

Customer Support Specialist (Seasonal)

Greenix

Louisville, KY • Remote

Full-time

Medical

Re-posted 19 days ago

Greenix rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

19th of 35 rated pest control companies

Job description

Job Summary:
As a customer experience call center specialist for Greenix Pest Control, your primary responsibility is to provide exceptional customer service to customers and our company's service professionals who reach out to the company's call center. You will play a critical role in building and maintaining positive relationships between Greenix and its customers, ensuring their satisfaction and loyalty through excellent customer service.
Required:
- Laptop or Desktop
- High-speed internet
- Headset
Key Responsibilities:
  • Answering customer inquiries: You will handle inbound customer calls and respond to customer inquiries related to a company's products or services, providing accurate and timely information to customers.
  • Resolving customer issues: You will listen attentively to customers, identify their needs, and take ownership of their issues until a resolution is reached.
  • Collaborating with other departments: You will work closely with other departments, such as scheduling, sales, and billing, to ensure prompt and effective resolution of customer issues.
  • Utilizing customer feedback: You will reach out to customers based on feedback left and help resolve their concerns.
  • Meeting performance metrics: You will be responsible for meeting key performance indicators (KPIs), such as average handle time, quality assurance, and customer satisfaction ratings.
  • Maintaining a positive attitude: You will maintain a positive, empathetic, and professional attitude towards customers at all times, ensuring their needs are met and their experience with the company is positive.
  • Technology: You must be proficient in using call center technology, including phone systems, call recording software, and customer relationship management (CRM) software.
  • A significant portion, ranging from 80-85%, of your shift will be dedicated to delivering exceptional support to customers in the queue.
  • You'll have the opportunity to engage with customers through a range of communication channels, including voice calls, SMS, and email, ensuring a seamless and personalized experience.
  • To enhance your professional development, the use of a webcam for training and coaching sessions is highly preferred and strongly encouraged.
  • We are committed to creating an optimal work environment by actively addressing any background noise or distractions that could hinder your performance or impact the overall customer experience.
Qualifications:
  • High School Diploma/GED
  • Excellent Communication skills
  • Basic computer skills
  • Positive and friendly attitude
  • Preferred: Minimum of 1+ years of experience in customer service.
Benefits:
  • Great Environment
  • Paid Training
  • Paid Holidays
  • Greenix Swag
  • Weekly Pay
  • Health Benefits are available within 90 days for Full-Time employees
Schedule:
  • Day shift
  • Monday to Friday and 1 Saturday a month required
Application Question(s):
  • Do you have access to a laptop/desktop and reliable high-speed internet?
Work Location: Remote

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