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Queue Manager Jobs in Lexington, KY (NOW HIRING)

UrgentVet

Urgent Care Relief Veterinarian

Lexington, KY

$75 - $200/hr

We are an urgent care clinic with cloud-based electronic medical records and an online queue system ... Manage multiple patients and varying priorities within allotted timeframes Skills, Knowledge, and ...

Highmark Health

Supervisor Coding

Frankfort, KY · On-site

$48.54/hr

Assists coding manager with scheduling, payroll, work queue assignment, and physician education. (25%) * Assists with production coding when and where needed. (20%) * Builds strong relations and ...

Galls

Inventory Control Associate

Lexington, KY · On-site

$14.75 - $18.25/hr

... queue Includes: OSP pulls, item audits, product switches, Showroom pulls, and other requests * Maintain a clean, neat, and orderly appearance in the work area * Alert management of potential safety ...

Galls

Inventory Control Associate

Lexington, KY

$14.75 - $18.25/hr

... queue Includes: OSP pulls, item audits, product switches, Showroom pulls, and other requests * Maintain a clean, neat, and orderly appearance in the work area * Alert management of potential safety ...

TJX Companies

cleaning

Richmond, KY · On-site

$12.75 - $13.25/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Communicates accurately and effectively with management and Associates * Adheres to all labor laws ...

Victra

Sales Support Rep Part-Time

Georgetown, KY · On-site

$17.25 - $23.50/hr

... customer queue triage during heavy traffic periods. * Take the lead on merchandising, store ... If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell ...

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Queue Manager information

See Lexington, KY salary details

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How much do queue manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for queue manager in Lexington, KY is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.17 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are popular job titles related to Queue Manager jobs in Lexington, KY?

For Queue Manager jobs in Lexington, KY, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Lexington, KY look for?

The top searched job categories for Queue Manager jobs in Lexington, KY are:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Lexington, KY as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,985 per year, or $18.3 per hour.

Operations Regional Manager

Commonwealth Credit Union

Frankfort, KY • On-site

Full-time

Posted 17 days ago

Job description

Our goal is to be an Employer of Choice, and it takes all of us to achieve this.  That’s why all Commonwealth Credit Union Team Members are expected to live our Team 1 culture in all facets of their position.  Our team is committed to ‘bettering lives through our passion to serve’ and this includes everyone - from our team members to the people in the communities we serve.  We do this best when we appreciate each other for our differences, foster connections, and ensure an inclusive environment where everyone can thrive and be successful.

The Operations Regional Manager plays a critical leadership role within the Credit Union. This position is responsible for driving strategic direction, operational performance, and member experience across multiple branch locations, within a defined region.

In partnership with senior leadership, this role ensures that all branches operate in alignment with the Credit Union's mission, values, and service standards. The Regional Manager leads and develops high-performing teams, fosters a culture of service excellence, and ensures consistent delivery of omni-channel member services.

This position also serves as a key ambassador of the Credit Union in the community, actively engaging in business development and regional partnerships to expand the organization's reach and impact. Through strategic oversight and empowered leadership, the Regional Manager directly contributes to bettering lives by ensuring accessible, high-quality financial services that support members' financial well-being.

The duties of an Operations Regional Manager include, but are not limited to:

  • Leading the strategic day-to-day operations of multiple branch locations within the assigned region, ensuring alignment with organizational goals and service standards.
  • Collaborating with senior leadership to implement operational controls, analyze performance data, and drive continuous improvement.
  • Overseeing the execution of cross-functional initiatives and ensuring consistency in service delivery across all channels.
  • Championing the Credit Union's presence in the community, promoting growth, and innovation.
  • Monitoring and evaluating service delivery, including oversight of branch phone queue production, to ensure responsiveness and efficiency.
  • Partnering with branch leadership to identify service gaps and implement solutions that enhance member satisfaction and loyalty.
  • Ensuring all regional branches adhere to regulatory requirements, internal policies, and risk management protocols.
  • Leading compliance training efforts and promoting a culture of accountability and operational integrity.
  • Working closely with branch managers to maintain high standards in security, audit readiness, and regulatory reporting.
  • Enhancing expertise by actively pursuing development opportunities, including but not limited to, attending conferences, acquiring certifications, completing learning courses internally and through other relevant platforms, or engaging in both internal and external leadership programs. 

    This position requires working on weekends based on business needs.

    Apply