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Queue Manager Jobs in Kansas (NOW HIRING)

Midwest Alarm Services

Service Coordinator

Lenexa, KS · On-site

$18 - $22.75/hr

Review service queue & maintain the service inbox daily. * Take incoming phone calls & make ... Backup the inspection & project coordinators if needed. * Assist in managing stock inventory.

GFT.

Senior Project Manager, Traffic Engineer

Wichita, KS · On-site +1

$88K - $115K/yr

Develop and oversee innovative ITS applications such as freeway off-ramp queue detection warning ... Project Delivery & Lifecycle Management * Plan, conduct, and coordinate traffic engineering work ...

Telle Tire & Auto Service Inc

Service Manager

Lenexa, KS · On-site

$50K/yr

Manage the vehicle service queue, ensuring timely repairs and customer satisfaction * Provide accurate service quotes to customers and handle customer inquiries * Assign and monitor the workload of ...

The Atlas Group

Production Flow

Park City, KS · On-site

If parts are reflecting in queue but not physically located in the area they are also to research ... Coordinate daily production requirements with Shop Manager and area Team Leaders (CC's). * Provide ...

The Atlas Group

Production Flow

Park City, KS · On-site

If parts are reflecting in queue but not physically located in the area they are also to research ... Coordinate daily production requirements with Shop Manager and area Team Leaders (CC's). * Provide ...

The Atlas Group

Production Flow

Park City, KS · On-site

If parts are reflecting in queue but not physically located in the area they are also to research ... Coordinate daily production requirements with Shop Manager and area Team Leaders (CC's). * Provide ...

Advisors Excel

Account Management Intern

Topeka, KS · On-site

$15 - $19/hr

Associate Director & Training Manager Location: Topeka, KS - Onsite Overview: Are you looking for ... Processing overdue tickets in the account coordinator queue * Submit print orders * Submit print ...

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How much do queue manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for queue manager in Kansas is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.85 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are the most commonly searched types of Queue jobs in Kansas?

The most popular types of Queue jobs in Kansas are:

What are popular job titles related to Queue Manager jobs in Kansas?

For Queue Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Kansas look for?

The top searched job categories for Queue Manager jobs in Kansas are:

What cities in Kansas are hiring for Queue Manager jobs?

Cities in Kansas with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Kansas as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $39,444 per year, or $19 per hour.

Engineering Manager-(Onsite) Overland Park, KS

Netsmart Technologies, Inc.

Overland Park, KS • On-site

Full-time

Re-posted 5 days ago

Netsmart rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

45th of 226 rated it services

Job description

Leads Netsmart's software engineering teams to deliver high-quality, scalable solutions by driving technical excellence, continuous improvement, and effective execution across projects, processes, and product roadmaps.
This position is onsite in our Overland Park, KS office location.
Responsibilities
  • Provide technical leadership, coaching and guidance to team of software development professionals.
  • Maximize the capability and capacity of resources to deliver high quality solutions on time and within scope.
  • Identify opportunities to practice and champion continuous improvement through projects, productivity assessments and other metric-driven insights.
  • Manage to, and report on operational metrics and status. This is including but not limited to queue churn, trending, resource utilization, risk assessment and mitigation, project initiatives, and department-related data elements.
  • Make timely and effective decisions to ensure the team continues to move forward while balancing current and future roadmap objectives
  • Lead change initiatives and develop strategies to support change in engineering processes and strategy
  • Accountable for resources' ability to improve knowledge and skills required for software development teams to advance and leverage the latest in programming languages, industry standards and software development methodologies.
  • Responsible for establishing and managing to financial budgets
  • This position may require availability outside of standard business hours as part of a rotational on-call schedule

Qualifications
Required
  • Bachelor's degree or equivalent relevant experience
  • At least 5 years of technical experience in software development
  • At least 5 years of experience hands on coding, .NET is preferred, open to Java, JS, etc.
  • At least 3 years of large, complex project management experience
  • At least 2 years of leading a team of technical staff
  • At least 2 years of experience with full lifecycle development and using Agile methods

Preferred
  • Experience designing, building and operating - secure, scalable and highly available web and mobile applications, large-scale distributed systems using service-oriented architecture and message queue architecture - in the cloud
  • Understanding of cloud-based SaaS architectures - involves designing elastic solutions, distributed state, availability, scalability, etc.
  • Adept in Object Oriented Design
  • Excellent analytical, design and troubleshooting skills

#LI-KG1
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.

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