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$43

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$89

How much do quest health solutions jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for quest health solutions in the United States is $68.04, according to ZipRecruiter salary data. Most workers in this role earn between $60.34 and $77.16 per hour, depending on experience, location, and employer.

What does a typical day look like for a team member at Quest Health Solutions, and how do employees collaborate to ensure customer satisfaction?

At Quest Health Solutions, team members typically start their day by reviewing client communications and prioritizing tasks such as processing orders, coordinating with healthcare providers, and addressing customer inquiries. Collaboration is central to the workflow—employees regularly interact with colleagues in customer service, logistics, and insurance verification to resolve issues efficiently and deliver a seamless experience to clients. Regular team meetings and open communication channels help ensure everyone is aligned on goals and can quickly address challenges as they arise, contributing to strong customer satisfaction and a supportive work environment.

What is the difference between Quest Health Solutions vs Medical Assistant?

AspectQuest Health SolutionsMedical Assistant
CertificationsVaries by role, often includes health-related certificationsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHealthcare facilities, clinics, telehealth settingsHospitals, clinics, outpatient offices
Employer & Industry UsageHealthcare providers, telehealth companies, health servicesMedical clinics, hospitals, outpatient centers
Job FocusProviding health services, patient support, telehealthClinical tasks, patient care, administrative duties

Quest Health Solutions and Medical Assistants both operate within healthcare, but Quest often emphasizes telehealth and health services coordination, while Medical Assistants focus on clinical and administrative tasks in medical facilities. The roles may overlap in patient interaction but differ in scope and setting.

What are the key skills and qualifications needed to thrive at Quest Health Solutions, and why are they important?

To excel at Quest Health Solutions, professionals typically need a background in healthcare, sales, or customer service, often with a bachelor's degree or relevant industry experience. Familiarity with CRM systems, medical devices (such as diabetes management products), and HIPAA compliance is crucial. Strong interpersonal communication, problem-solving abilities, and a customer-focused mindset help individuals stand out in this environment. These skills are vital for building trust with clients, ensuring regulatory compliance, and delivering effective health solutions to patients.

What is Quest Health Solutions?

Quest Health Solutions is a company that provides medical supplies and health management solutions, specializing in products for diabetes care such as continuous glucose monitoring (CGM) systems. They work directly with patients, healthcare providers, and insurance companies to deliver products like Dexcom and FreeStyle Libre CGMs, as well as related support services. Their goal is to make managing chronic health conditions easier by offering personalized service and fast shipping of necessary medical devices.
What states have the most Quest Health Solutions jobs? States with the most job openings for Quest Health Solutions jobs include:
What job categories do people searching Quest Health Solutions jobs look for? The top searched job categories for Quest Health Solutions jobs are:
Quest Health Solutions jobs near you
Infographic showing various Quest Health Solutions job openings in the United States as of July 2026, with employment types broken down into 47% Full Time, 35% Part Time, 12% Temporary, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $141,513 per year, or $68 per hour.
Principal, AI Solutions & Implementation

Principal, AI Solutions & Implementation

Quest Diagnostics

Secaucus, NJ • On-site

$160K - $215K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

81st of 105 rated laboratories

Job description


As the Principal of AI Solutions and Implementation you will be a hands-on leader, driving the tangible application of Artificial Intelligence (AI) to transform our Enterprise Operations. We are seeking an individual who can drive projects from ideation all the way through post go-live. Your primary focus will be on executing a portfolio of AI initiatives that deliver measurable value across all operational functions-from order-to-cash to lab operations and customer service. This role is for a results-driven doer with a strong track record of delivering successful AI pilots and scaling them into production. Your mission is to establish a world-class AI capability within our operations.
This role requires a minimum of 25% travel.
This is a hybrid role and the selected candidate must be near-site to one of Quest Diagnostics hub locations. Preferred locations are Secaucus, NJ or Schaumburg, IL. Pay Range: $160,000-$215,000/year + 20% Annual Incentive Plan.
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.
Benefits Information:
  • We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

  • Best-in-class well-being programs

  • Annual, no-cost health assessment program Blueprint for Wellness®

  • healthyMINDS mental health program

  • Vacation and Health/Flex Time

  • 6 Holidays plus 1 "MyDay" off

  • FinFit financial coaching and services

  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

  • Employee stock purchase plan

  • Life and disability insurance, plus buy-up option

  • Flexible Spending Accounts

  • Annual incentive plans

  • Matching gifts program

  • Education assistance through MyQuest for Education

  • Career advancement opportunities

  • ...and so much more!

Responsibilities
  • Strategic AI Vision & Execution: Contribute to the broader enterprise AI strategy by identifying high-value opportunities and ensuring that practical, hands-on pilot projects align with Quest's long-term operational goals
  • End-to-End Project Execution: Personally lead the hands-on delivery of AI projects, from initial concept and prototyping through to full-scale implementation, monitoring, and optimization

  • Hands-On Development & Implementation: Act as the primary technical and operational driver for AI initiatives. You will partner with functional teams to build proof-of-concept models and manage the project lifecycle to ensure successful delivery

  • Proven Pilot Delivery: Leverage your hands-on experience to rapidly develop and validate AI pilots that demonstrate clear ROI and operational benefits before scaling

  • On-Site Deployment & Validation: Travel to physical facilities (labs, operational centers) during critical AI deployments to provide on-the-ground support. Drive go-live execution, troubleshoot real-time issues, and conduct rigorous post-go-live validation to guarantee the solution delivers the expected ROI and workflow improvements

  • Cross-Functional Partnership: Act as the key liaison between operational teams, IT, and external vendors, ensuring seamless collaboration to deliver robust and scalable solutions

  • Capability Building: While this role has no direct reports, you will coach and mentor a network of "AI Champions" embedded within functional teams, helping to build decentralized AI skills and foster a culture of practical innovation

  • Governance & Regulatory Compliance: Partner closely with the AI Review Board and Quest Governance teams to evaluate and safely navigate risk. Ensure all models, workflows, and AI initiatives maintain strict compliance with HIPAA, PHI regulations, and internal data security protocols

  • Change Management & Adoption: Go beyond the technical deployment to drive actual user adoption. Develop repeatable playbooks for rollout, monitor usage metrics, and guide operational and clinical staff through the transition to AI-enabled workflows with empathy and clear communication

  • Vendor & Ecosystem Management: Rapidly evaluate, pre-screen, and integrate third-party AI tools (e.g., LLMs, Copilot agents, iPaaS platforms). Act as the technical SME to ensure vendor solutions align with Quest's enterprise architecture and strict security standards

Qualifications
  • Education: Bachelor's degree in Business, Computer Science, Engineering, Information Systems, Data Science, or related field (Required). Master's degree in Business Administration (MBA), Artificial Intelligence, Data Science, Analytics, or related field (Preferred).

  • AI Expertise: Demonstrated hands-on expertise in deploying and integrating various AI modalities, including Optical Character Recognition (OCR), Computer Vision, Large Language Models (LLMs), and Agentic AI systems.

  • Enterprise Delivery: Proven, hands-on experience delivering enterprise AI or generative AI solutions through successful pilots and scaled deployments (Required).

  • Technical Proficiency: Hands-on technical proficiency with AI tools and integrations, which may include prompt engineering, API/Webhook integrations, or experience with major cloud AI services (e.g., Azure AI, AWS).

  • Healthcare Integration: Experience integrating technology into complex healthcare systems (e.g., Electronic Health Records (EHR), Laboratory Information Systems (LIS), or operational platforms) is highly preferred.

  • Execution Style: Ability to act as a self-directed "team of one," driving complex projects from ideation to completion (Required).

  • Experience: 10+ years of experience leading and execution AI initiatives, 5-7 of those years must be in a hands-on role related to data science, AI implementation, or technology delivery in a large enterprise environment.

  • Automation & Operations: Strong familiarity with workflow automation, low-code/no-code platforms, or robotic process automation (RPA) (Required). Deep understanding of operational functions (e.g., logistics, supply chain, customer service, lab operations).

  • Business Acumen: Strong business acumen with experience building business cases and measuring ROI for technology initiatives.

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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