Operations Manager
Rocky Hill, CT · On-site
This includes managing local field operations, coordinating contractors and internal teams, overseeing quality and safety compliance, and ensuring all projects and installations are completed on time ...
Operations Manager
Rocky Hill, CT · On-site
This includes managing local field operations, coordinating contractors and internal teams, overseeing quality and safety compliance, and ensuring all projects and installations are completed on time ...
Operations Manager
New Haven, CT · On-site
$80K - $90K/yr
The Operations Manager partners with hospital leadership to drive service excellence, improve ... Assign work, establish priorities, monitor productivity, quality, and timeliness. * Adjust staffing ...
Operations Manager
New Haven, CT · On-site
$80K - $90K/yr
The Operations Manager partners with hospital leadership to drive service excellence, improve ... Assign work, establish priorities, monitor productivity, quality, and timeliness. * Adjust staffing ...
Operations Manager
North Haven, CT · On-site
$115K - $130K/yr
Enforce safety, quality, and regulatory compliance standards across all active projects. * Lead and develop Operations team members, including Project Managers and Field Supervisors, ensuring ...
Quick apply
Operations Manager
North Haven, CT · On-site
$115K - $130K/yr
Enforce safety, quality, and regulatory compliance standards across all active projects. * Lead and develop Operations team members, including Project Managers and Field Supervisors, ensuring ...
Operations Manager
Windsor, CT · On-site
... safety, quality, attendance, and performance. To achieve this, managers are expected to provide ... Our Operation's workflow has three major components: First mile - where the product is housed and ...
Operations Manager
Windsor, CT · On-site
... safety, quality, attendance, and performance. To achieve this, managers are expected to provide ... Our Operation's workflow has three major components: First mile - where the product is housed and ...
Operations Manager
Storrs, CT · On-site
$120 - $180/hr
Drive continuous improvement initiatives that enhance operational efficiency, product quality ... Bachelor\'s degree in Operations Management, Supply Chain Management, Industrial Engineering ...
New
Operations Manager
Storrs, CT · On-site
$120 - $180/hr
Drive continuous improvement initiatives that enhance operational efficiency, product quality ... Bachelor\'s degree in Operations Management, Supply Chain Management, Industrial Engineering ...
New
Operations Manager
New Haven, CT · On-site
$80K - $90K/yr
The Operations Manager partners with hospital leadership to drive service excellence, improve ... Assign work, establish priorities, monitor productivity, quality, and timeliness. * Adjust staffing ...
Operations Manager
New Haven, CT · On-site
$80K - $90K/yr
The Operations Manager partners with hospital leadership to drive service excellence, improve ... Assign work, establish priorities, monitor productivity, quality, and timeliness. * Adjust staffing ...
Operations Manager
North Haven, CT · On-site
... safety, quality, attendance, and performance. To achieve this, managers are expected to provide ... Our Operation's workflow has three major components: First mile - where the product is housed and ...
Operations Manager
North Haven, CT · On-site
... safety, quality, attendance, and performance. To achieve this, managers are expected to provide ... Our Operation's workflow has three major components: First mile - where the product is housed and ...
Operations Manager
Plainfield, CT · On-site
... safety, quality, attendance, and performance. To achieve this, managers are expected to provide ... Our Operation's workflow has three major components: First mile - where the product is housed and ...
Operations Manager
Plainfield, CT · On-site
... safety, quality, attendance, and performance. To achieve this, managers are expected to provide ... Our Operation's workflow has three major components: First mile - where the product is housed and ...
Janitorial Operations Manager
Hartford, CT · On-site
$35K - $55K/yr (+ commission)
The operations manager role is mainly to implement the right processes and practices across the ... You should be ready to mentor your team members, find ways to increase quality of customer service ...
Quick apply
Janitorial Operations Manager
Hartford, CT · On-site
$35K - $55K/yr (+ commission)
The operations manager role is mainly to implement the right processes and practices across the ... You should be ready to mentor your team members, find ways to increase quality of customer service ...
Janitorial Operations Manager
Hartford, CT · On-site
$35K - $55K/yr (+ commission)
The operations manager role is mainly to implement the right processes and practices across the ... You should be ready to mentor your team members, find ways to increase quality of customer service ...
Quick apply
Janitorial Operations Manager
Hartford, CT · On-site
$35K - $55K/yr (+ commission)
The operations manager role is mainly to implement the right processes and practices across the ... You should be ready to mentor your team members, find ways to increase quality of customer service ...
Operations Manager
Norwalk, CT · On-site
$70 - $90/hr
Our Metals location based in Norwalk, CT is seeking an Operations Manager. Prior experience in the ... Perform intermittent and final quality checks. * Maintain a culture of Safety. Adhering to NCM ...
New
Operations Manager
Norwalk, CT · On-site
$70 - $90/hr
Our Metals location based in Norwalk, CT is seeking an Operations Manager. Prior experience in the ... Perform intermittent and final quality checks. * Maintain a culture of Safety. Adhering to NCM ...
New
Operations Manager
Norwalk, CT · On-site
We are currently seeking a Operations Manager for our Norwalk, CT location. In this role you will ... Perform intermittent and final quality checks. * Maintain a culture of Safety. Adhering to NCM ...
Operations Manager
Norwalk, CT · On-site
We are currently seeking a Operations Manager for our Norwalk, CT location. In this role you will ... Perform intermittent and final quality checks. * Maintain a culture of Safety. Adhering to NCM ...
Operations Manager
Norwalk, CT · On-site
We are currently seeking a Operations Manager for our Norwalk, CT location. In this role you will ... Perform intermittent and final quality checks. * Maintain a culture of Safety. Adhering to NCM ...
Quick apply
Operations Manager
Norwalk, CT · On-site
We are currently seeking a Operations Manager for our Norwalk, CT location. In this role you will ... Perform intermittent and final quality checks. * Maintain a culture of Safety. Adhering to NCM ...
Operations Manager
Milford, CT · On-site
$70 - $95/hr
Assisting in performing required annual Quality audit with GM * Ensuring that a viable key control ... Operations Manager who combines meticulous professionalism with a friendly, welcoming, and ...
New
Operations Manager
Milford, CT · On-site
$70 - $95/hr
Assisting in performing required annual Quality audit with GM * Ensuring that a viable key control ... Operations Manager who combines meticulous professionalism with a friendly, welcoming, and ...
New
Quality Manager
$43.26 - $60/hr
Quality Manager We are seeking a Quality Manager to oversee quality operations within a precision manufacturing environment. This role combines leadership responsibilities with direct involvement in ...
Quick apply
Quality Manager
$43.26 - $60/hr
Quality Manager We are seeking a Quality Manager to oversee quality operations within a precision manufacturing environment. This role combines leadership responsibilities with direct involvement in ...
Sr. Operations Manager
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...
Sr. Operations Manager
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...
Sr. Operations Manager
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...
Sr. Operations Manager
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...
Sr. Operations Manager
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...
Sr. Operations Manager
Windsor, CT · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...
Quality Operations Manager information
See Connecticut salary details
$36.6K - $45.3K
5% of jobs
$45.3K - $53.9K
3% of jobs
$53.9K - $62.6K
9% of jobs
$67.4K is the 25th percentile. Wages below this are outliers.
$62.6K - $71.2K
13% of jobs
$71.2K - $79.9K
14% of jobs
The median wage is $83.8K / yr.
$79.9K - $88.5K
13% of jobs
$88.5K - $97.2K
12% of jobs
$102.6K is the 75th percentile. Wages above this are outliers.
$97.2K - $105.8K
11% of jobs
$105.8K - $114.5K
9% of jobs
$114.5K - $123.1K
7% of jobs
$123.1K - $131.8K
4% of jobs
$36.6K
$86.6K
$131.8K
How much do quality operations manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for quality operations manager in Connecticut is $86,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $104,600.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a quality operations manager?
To thrive as a Quality Operations Manager, you need expertise in quality management systems, process improvement, and a background in engineering or a related field, often supported by a bachelor’s degree. Familiarity with ISO standards, Six Sigma or Lean methodologies, and quality management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills help drive quality initiatives and foster a culture of continuous improvement. These competencies are crucial to ensuring product consistency, regulatory compliance, and operational excellence.
How does a quality operations manager typically collaborate with other departments to maintain product standards?
A Quality Operations Manager works closely with departments such as production, supply chain, and R&D to ensure that product quality standards are consistently met. They often participate in cross-functional meetings to address quality concerns, analyze root causes of issues, and implement corrective actions. Effective communication and teamwork are essential, as the manager needs to align quality objectives with overall business goals and foster a culture of continuous improvement across teams.
What is the role of a quality operations manager?
A quality operations manager oversees the implementation and maintenance of quality systems within an organization, ensuring products and services meet safety, quality, and regulatory standards. They analyze processes, lead continuous improvement initiatives, and often use tools like Six Sigma or ISO standards to enhance efficiency and compliance.
What are the most commonly searched types of Quality Operations jobs in Connecticut?
The most popular types of Quality Operations jobs in Connecticut are:
What are popular job titles related to Quality Operations Manager jobs in Connecticut?
For Quality Operations Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Quality Operations Manager jobs in Connecticut look for?
The top searched job categories for Quality Operations Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Quality Operations Manager jobs?
Cities in Connecticut with the most Quality Operations Manager job openings:
ITG Communications rating
5.4
Based on 22 frontline employees who took The Breakroom Quiz
Job description
ITG Communications is hiring for Operations Manager at Rocky Hill, CT
Purpose: The Operations Manager - Fulfillment is responsible for leading day-to-day broadband and telecom service delivery activities across assigned markets. This includes managing local field operations, coordinating contractors and internal teams, overseeing quality and safety compliance, and ensuring all projects and installations are completed on time and to standard. This role serves as the key operational contact for client communications, progress updates, and issue resolution.
Responsibilities
• Oversee all fulfillment operations within assigned markets including aerial, underground, and in-home service activities
• Direct and schedule field resources and subcontractors to ensure timely project completion and SLA compliance
• Monitor progress against milestones, deployment schedules, and project budgets
• Act as the main point of contact for client interactions, project updates, and issue resolution
• Enforce quality control measures, safety protocols, and performance standards for all work performed
• Evaluate contractor and vendor performance; initiate onboarding or corrective actions as needed
• Collaborate with internal leadership to continuously improve field operations, resource planning, and service delivery models
• Conduct field audits and support documentation, reporting, and escalation processes
• Prepare and deliver performance dashboards and status reports to executive leadership
Key Measures / Key Performance Indicators:
• On-time completion and project success rate • Contractor and field team productivity metrics
• Compliance with client SLAs and safety protocols
• Field quality assurance pass rate and rework reduction
• Customer satisfaction and escalation responsiveness
• Budget adherence and job costing accuracy
• Frequency and quality of reporting and communication
Requirements
Education: Bachelor's degree in business, engineering, operations, or related field preferred.
Experience:
• 5+ years of experience in fulfillment, field operations, or project management
• At least 3 years in a leadership role within the telecom, utility, or construction sectors
• Demonstrated success managing subcontractor relationships and multi-site operations
Exposure:
• Field operations in telecom (broadband, internet, voice, video)
• Aerial and underground installation standards
• Job scheduling, budgeting, vendor oversight, and site audits
Factors critical to success at ITG Communications for this position:
• Strong coordination and leadership in dynamic, field-based operations
• Client communication and service delivery ownership
• Commitment to operational excellence, safety, and quality control
Physical Requirements:
• Ability to stand, walk, and sit for extended periods
• Ability to climb ladders and work at heights
• Ability to stoop, kneel, crouch, bend, and crawl in tight or confined spaces
• Ability to lift, carry, and move equipment weighing up to 75 lbs
• Ability to use hands and arms for tool operation, cable installation, and device configuration • Ability to work in various environments including indoors, outdoors, attics, and crawl spaces • Visual and auditory ability to operate safely and troubleshoot equipment
• Ability to work in all weather conditions and wear required PPE (Personal Protective Equipment)
• Must maintain a valid driver's license and safely operate company vehicles
Additional Comments
ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Purpose: The Operations Manager - Fulfillment is responsible for leading day-to-day broadband and telecom service delivery activities across assigned markets. This includes managing local field operations, coordinating contractors and internal teams, overseeing quality and safety compliance, and ensuring all projects and installations are completed on time and to standard. This role serves as the key operational contact for client communications, progress updates, and issue resolution.
Responsibilities
• Oversee all fulfillment operations within assigned markets including aerial, underground, and in-home service activities
• Direct and schedule field resources and subcontractors to ensure timely project completion and SLA compliance
• Monitor progress against milestones, deployment schedules, and project budgets
• Act as the main point of contact for client interactions, project updates, and issue resolution
• Enforce quality control measures, safety protocols, and performance standards for all work performed
• Evaluate contractor and vendor performance; initiate onboarding or corrective actions as needed
• Collaborate with internal leadership to continuously improve field operations, resource planning, and service delivery models
• Conduct field audits and support documentation, reporting, and escalation processes
• Prepare and deliver performance dashboards and status reports to executive leadership
Key Measures / Key Performance Indicators:
• On-time completion and project success rate • Contractor and field team productivity metrics
• Compliance with client SLAs and safety protocols
• Field quality assurance pass rate and rework reduction
• Customer satisfaction and escalation responsiveness
• Budget adherence and job costing accuracy
• Frequency and quality of reporting and communication
Requirements
Education: Bachelor's degree in business, engineering, operations, or related field preferred.
Experience:
• 5+ years of experience in fulfillment, field operations, or project management
• At least 3 years in a leadership role within the telecom, utility, or construction sectors
• Demonstrated success managing subcontractor relationships and multi-site operations
Exposure:
• Field operations in telecom (broadband, internet, voice, video)
• Aerial and underground installation standards
• Job scheduling, budgeting, vendor oversight, and site audits
Factors critical to success at ITG Communications for this position:
• Strong coordination and leadership in dynamic, field-based operations
• Client communication and service delivery ownership
• Commitment to operational excellence, safety, and quality control
Physical Requirements:
• Ability to stand, walk, and sit for extended periods
• Ability to climb ladders and work at heights
• Ability to stoop, kneel, crouch, bend, and crawl in tight or confined spaces
• Ability to lift, carry, and move equipment weighing up to 75 lbs
• Ability to use hands and arms for tool operation, cable installation, and device configuration • Ability to work in various environments including indoors, outdoors, attics, and crawl spaces • Visual and auditory ability to operate safely and troubleshoot equipment
• Ability to work in all weather conditions and wear required PPE (Personal Protective Equipment)
• Must maintain a valid driver's license and safely operate company vehicles
Additional Comments
ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
What ITG Communications employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About ITG Communications
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
201 - 500 Employees
Headquarters location
Hendersonville, TN, US
Year founded
2013