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Quality Manager Jobs in Springfield, IL (NOW HIRING)

State of Illinois

QUALITY MANAGER

Springfield, IL · On-site

$110K - $119K/yr

Serves as Quality Manager for the Elizabeth Packard Mental Health Center. * Serves as full-line supervisor. * Collaborates with the Facility Director and Central Office Administrators to verify the ...

State of Illinois

QUALITY MANAGER

Springfield, IL · On-site

$110K - $119K/yr

Serves as Quality Manager for the Elizabeth Packard Mental Health Center. * Serves as full-line supervisor. * Collaborates with the Facility Director and Central Office Administrators to verify the ...

State of Illinois

QUALITY MANAGER

Springfield, IL · On-site

$110K - $119K/yr

Serves as Quality Manager for the Elizabeth Packard Mental Health Center. * Serves as full-line supervisor. * Collaborates with the Facility Director and Central Office Administrators to verify the ...

TSI Incorporated

Quality Engineer II

Auburn, IL · On-site

$80K - $93K/yr

Quality Engineer II at DICKEY-john Supports the Quality Manager in improving product, process, and overall quality by driving cross-functional initiatives, implementing reliability improvements, and ...

TSI, Inc.

Quality Engineer II

Auburn, IL · On-site

$80K - $93K/yr

Quality Engineer II at DICKEY-john Supports the Quality Manager in improving product, process, and overall quality by driving cross-functional initiatives, implementing reliability improvements, and ...

ThyssenKrupp

Quality

Springfield, IL · On-site

Your responsibilities Job Summary The Quality Assurance Specialist is the lead resource for the ... Timely prepare and disseminate reports for monthly management review, weekly open/closed reports ...

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Showing results 1-20

All JobsQuality JobsQuality Manager JobsQuality Manager Jobs in Springfield, IL

Quality Manager information

See Springfield, IL salary details

$38.2K

$90.2K

$137.3K

How much do quality manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for quality manager in Springfield, IL is $90,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $109,000.00 per year, depending on experience, location, and employer.

How much do quality managers earn?

Quality managers typically earn a median annual salary of around $70,000 to $100,000, depending on experience, industry, and location. Salaries can increase with certifications like Six Sigma or ISO auditor credentials and managerial responsibilities.

What does a quality manager do?

As a quality manager, your job is to oversee Quality Assurance (QA) and Quality Control (QC) for each product or service assigned to you. Your duties include guaranteeing products and services meet the standards of your organization, keeping management aware of any problems with production, and ensuring that the manufacturing process goes as smoothly as possible. This job has different aspects depending on where a product or service is in the development cycle. Products that are still being designed need QA to make creation as smooth as possible, while released products require QC to ensure the expected level of quality is maintained.

What are the key skills and qualifications needed to thrive as a quality manager, and why are they important?

To thrive as a Quality Manager, you need expertise in quality control processes, data analysis, and regulatory compliance, typically supported by a relevant degree and experience in quality management systems. Familiarity with ISO standards, Six Sigma, and software tools like Minitab or SAP is highly valued, along with certifications such as CQE or Six Sigma Green/Black Belt. Strong leadership, problem-solving abilities, and excellent communication are crucial soft skills for driving continuous improvement and facilitating cross-departmental collaboration. These skills ensure product and process excellence, regulatory adherence, and organizational efficiency.

What is the difference between Quality Manager vs Quality Supervisor?

AspectQuality Manager

Required CredentialsTypically requires a bachelor's degree in quality assurance, engineering, or related field; certifications like ASQ CQE or Six Sigma are common.
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvement initiatives.
Employer & Industry UsageUsed across manufacturing, healthcare, and service industries to lead quality programs.
Common Search & ComparisonOften compared with Quality Supervisor due to overlapping responsibilities and career progression.

The main difference between a Quality Manager and a Quality Supervisor lies in their scope and responsibilities. A Quality Manager focuses on strategic quality initiatives, process improvements, and managing teams at a higher level, often requiring advanced certifications. In contrast, a Quality Supervisor typically oversees daily operations, supervises staff directly, and implements quality procedures. Both roles are essential in maintaining quality standards, but the manager role involves broader planning and leadership functions.

What is the job of a quality manager?

A quality manager oversees an organization’s quality assurance and control processes to ensure products or services meet specified standards. They develop quality policies, conduct audits, analyze data, and implement improvements, often using tools like Six Sigma or ISO standards. Strong leadership, attention to detail, and certification such as CQE or CQE are common requirements for this role.

What are some common challenges quality managers face when implementing new quality standards across teams?

Quality Managers often encounter resistance to change when introducing new quality standards, as team members may be accustomed to established processes. Ensuring consistent understanding and adoption across departments requires clear communication, comprehensive training, and ongoing support. Additionally, balancing the need for compliance with production deadlines can be challenging, so Quality Managers must collaborate closely with operations, engineering, and leadership teams to align goals and foster a culture of continuous improvement.

Is it hard to be a quality manager?

Being a quality manager involves overseeing quality assurance processes, implementing standards like ISO, and managing teams, which can require strong attention to detail, problem-solving skills, and certifications such as Six Sigma. The role can be demanding due to the responsibility for product or service quality and compliance, but it also offers opportunities for professional growth and leadership. The difficulty varies depending on industry, company size, and individual experience.
More about Quality Manager jobs
What are the most commonly searched types of Quality jobs in Springfield, IL? The most popular types of Quality jobs in Springfield, IL are:
What job categories do people searching Quality Manager jobs in Springfield, IL look for? The top searched job categories for Quality Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Quality Manager jobs? Cities near Springfield, IL with the most Quality Manager job openings:
Quality Manager jobs near you
Infographic showing various Quality Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $90,237 per year, or $43.4 per hour.

QUALITY MANAGER

State of Illinois

Springfield, IL • On-site

$110K - $119K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

State Of Illinois rating

7.9

Company rating: 7.9 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

14th of 50 rated states

Job description

Job Requisition ID: 57323 

Opening Date: 07/27/2026
Closing Date: 08/07/2026
Agency: Department of Human Services
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070) 
Skill Option: General Administration/Business Marketing/Labor/Personnel 
Bilingual Option: None
Salary: Anticipated Salary: $9,219 - $9,983 per month ($110,628 - $119,796 per year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Term Appointment/ Gubernatorial (Management Bill)

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Behavioral Health and Recovery is seeking to hire a dynamic and organized Quality Manager with strong leadership skills to plan, direct, coordinate, review and evaluate a facility wide quality compliance program for assessing, improving and managing quality of care and reducing risk within the facility for the Elizabeth Packard Mental Health Center, located in Springfield, Illinois. We strive to provide equitable access to social/human services, supports, programs and resources to enhance the lives of all who we serve.

Essential Functions
  • Serves as Quality Manager for the Elizabeth Packard Mental Health Center.
  • Serves as full-line supervisor.
  • Collaborates with the Facility Director and Central Office Administrators to verify the facility meets or exceeds professional/accreditation standards.
  • Plans and develops systems or mechanisms for pro-actively improving organizational performance and the quality of care and treatment within the facility.
  • Develops information sharing methodology to verify facility executives are fully involved and knowledgeable of the quality management program as it related to their specific area of responsibility.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
  • Requires knowledge, skill and mental development equivalent to completion of four (4) years college.
  • Requires four (4) years progressively responsible administrative experience in a comprehensive quality management program.
Preferred Qualifications
  • Four (4) years of professional experience working with accreditation and certification bodies such as Joint Commission (JC) or Commission on Accreditation of Rehabilitation Facilities (CARF).
  • Four (4) years of professional experience developing, maintaining and managing quality assurance methods and processes by determining objectives, setting specifications and assessing results.
  • Four (4) years of professional experience in a public or private organization maintaining confidentiality and handling sensitive information with professionalism.
  • Four (4) years of professional experience performing quality assurance assessments.
  • Four (4) years of professional supervisory experience, including assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
Conditions of Employment
  • Requires ability to pass the IDHS background check.
  • Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
  • Requires the ability to work after business hours, weekends and holidays. 
  • Requires the ability to travel in the performance of job duties. 
  • Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine. 
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon - Fri, 8:00am - 4:00pm; 30-minute unpaid lunch

Headquarter Location: 901 E Southwind Rd, Springfield, Illinois, 62703

Division of Behavioral Health and Recovery

Elizabeth Packard Mental Health Center

Quality Managment

Work County: Sangamon

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Leadership & Management; Health Services; Social Services

About the Agency

The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick days annually (Sick days carry over from year to year)
  • 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
    • Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

Revolving Door

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor ("OEIG") or may be subject to a fine.

Statement of Economic Interest

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

Term Appointment
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Human Services's discretion.

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

What State Of Illinois employees say

Pay

Benefits

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Get the full story on Breakroom

State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

Social media

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