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Quality Insights Jobs (NOW HIRING)

Axion Ray Inc

Quality Insights Lead

Seattle, WA · On-site +1

$60K - $100K/yr

Axion Ray is looking for a Quality Insights Lead to join our Solutions team and help drive long-term customer value, retention, and expansion. This is an exciting opportunity to be deeply embedded in ...

NielsenIQ

Director, Insights

New Providence, NJ · On-site

You will also coach and guide your team to deliver high-quality insights, clear recommendations, and compelling business implications that help the client make stronger, faster decisions. You will ...

Nabla

Director, Insights

New Providence, NJ · On-site

$110 - $165/hr

You will also coach and guide your team to deliver high-quality insights, clear recommendations, and compelling business implications that help the client make stronger, faster decisions. You will ...

NielsenIQ

Director, Insights

New Providence, NJ · On-site

You will also coach and guide your team to deliver high-quality insights, clear recommendations, and compelling business implications that help the client make stronger, faster decisions. You will ...

NielsenIQ

Director, Insights

New Providence, NJ

You will also coach and guide your team to deliver high-quality insights, clear recommendations, and compelling business implications that help the client make stronger, faster decisions. You will ...

Valley Bank

Head of Research & Insights

Morristown, NJ · On-site

Manage and optimize external research partners, agencies, and data providers to deliver high-quality insights. * Leverage AI, advanced analytics, and emerging tools to accelerate insight generation ...

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How much do quality insights jobs pay per year?

As of Aug 29, 2026, the average yearly pay for quality insights in the United States is $91,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What is a Quality Insights?

A Quality Insights job focuses on analyzing data and feedback to improve products, services, or processes. Professionals in this role assess quality metrics, identify trends, and provide recommendations for enhancements. They often collaborate with teams across an organization to ensure continuous improvement and compliance with industry standards. Strong analytical skills, attention to detail, and an understanding of quality assurance principles are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Quality Insights position, and why are they important?

To thrive in a Quality Insights role, you need strong analytical skills, experience with data interpretation, and a background in quality assurance or process improvement, often supported by a relevant bachelor's degree or industry certification. Familiarity with analytics tools like Tableau or Power BI, as well as working knowledge of Six Sigma, ISO standards, or similar quality management systems is typically required. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this field. These competencies are crucial for uncovering actionable insights, driving continuous improvement, and effectively collaborating with cross-functional teams.

What are typical challenges faced by professionals in Quality Insights positions?

Professionals in Quality Insights roles often face the challenge of balancing large volumes of data with the need to deliver clear, actionable recommendations quickly. Navigating multiple priorities and coordinating input from different departments can require strong organizational and communication skills. Additionally, adapting to new technology platforms and evolving industry standards is common. However, overcoming these challenges provides opportunities for continuous learning, greater influence within the organization, and the chance to make a lasting impact on operational excellence.

More about Quality Insights jobs

What states have the most Quality Insights jobs?

States with the most job openings for Quality Insights jobs include:

What job categories do people searching Quality Insights jobs look for?

The top searched job categories for Quality Insights jobs are:

Quality Insights jobs near you
Infographic showing various Quality Insights job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $91,047 per year, or $43.8 per hour.

Quality Insights Lead

Seattle, WA • On-site, Remote

Axion Ray Inc
See more jobs at Axion Ray Incexternal

$60K - $100K/yr

Full-time

Re-posted 9 days ago

Job description

About Us:
Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify, thoroughly investigate, and effectively resolve quality issues while simultaneously elevating customer experiences and outcomes.
As trailblazers in end-to-end quality intelligence, we're setting new industry standards. Our innovative approach enables industrial, aerospace, consumer, and medtech manufacturers to harness the power of quality and post-market data, driving down costs and boosting business performance.
Our vision extends beyond mere problem-solving; we're committed to reshaping the future of manufacturing. By seamlessly integrating advanced AI technology with deep industry expertise, Axion Ray is paving the way for smarter, safer, and more efficient production processes across diverse sectors.
Backed by leading investors, including Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion Ray is poised to lead the quality revolution in manufacturing.
About the Role:
Axion Ray is looking for a Quality Insights Lead to join our Solutions team and help drive long-term customer value, retention, and expansion. This is an exciting opportunity to be deeply embedded in the customer journey, supporting enterprise clients post-onboarding and ensuring continued success through adoption, value delivery, and growth. The ideal candidate is a hybrid technical and client-facing professional who can effectively communicate across business, product, and engineering stakeholders.
Key Responsibilities:
  • Serve as the primary point of contact for customers following initial onboarding and deployment
  • Deliver ongoing program updates and operational check-ins to key customer stakeholders
  • Proactively monitor account health and platform usage to drive adoption and value realization
  • Support customer issue resolution, including preparation, live syncs, and post-meeting follow-ups
  • Partner with Sales, Product, and Engineering to deliver a seamless customer experience across touchpoints
  • Translate customer goals into platform configurations, success plans, and measurable outcomes
  • Identify expansion opportunities and partner with Sales on renewal and upsell efforts

Location:
  • This is a remote role that involves occasional travel to client sites as well as Williamsburg, Brooklyn HQ

Requirements:
  • 2-4 years of experience in customer success, solutions, consulting, or technical project delivery
  • Strong data fluency; ability to interpret operational data, generate insights, and inform decision-making
  • Ability to drive projects forward within a PMO or structured project delivery environment
  • Strong written and verbal communication skills; comfortable leading customer-facing conversations
  • Detail-oriented and organized; able to manage multiple workstreams across internal and external stakeholders
  • Experience managing and configuring SaaS platforms to support customer onboarding, optimize workflows, and ensure successful solution delivery
  • Passion for AI, enterprise software, or manufacturing technology

Preferred Qualifications:
  • Experience in a hybrid technical + business-facing role (e.g., solutions engineer, technical CSM, implementation specialist)
  • Background in consulting, analytics, or systems integration is a plus
  • Exposure to data tools or platforms (e.g., Looker, Tableau, Snowflake, Postgres)
  • Prior experience supporting enterprise clients or highly regulated industries
  • A builder mindset with comfort in low-structure environments

Who You Are:
You're a builder and operator who thrives in fast-moving, high-accountability environments. You take pride in getting things done - thoughtfully, efficiently. You're energized by ambiguity, skilled at bringing clarity, and comfortable flexing between strategy and execution. You value feedback - giving it, receiving it, and acting on it - and you see collaboration as a competitive advantage, not a burden. You're low-ego but high-agency: you care about winning as a team more than being right individually. You move quickly, communicate directly, and make decisions grounded in impact and data.
You don't need constant direction - you create momentum. You take ownership for outcomes, and you expect the same from those around you.
How We Operate:
We move fast, work smart, and hold ourselves to a high bar. Axion isn't a 9-5 - it's a place for people who take pride in their craft and are motivated by meaningful work. We respect time off and boundaries, but we're also realistic: hard problems sometimes require weekend pushes or late-night thinking sessions. We support that balance - intensity with respect for recharge.
We stay highly collaborative and connected throughout the day - much of our communication happens over Slack. We move quickly, share feedback often, and keep discussions open so decisions and context flow freely. If you value crisp communication, rapid iteration, and a steady hum of collaboration, you'll fit right in.
We:
  • Collaborate deeply. Feedback is part of how we build - everyone has a voice, and ideas win on merit.
  • Leave ego at the door. Titles don't define value; contribution does.
  • Bias toward action. We iterate fast and favor progress over perfection.
  • Communicate with clarity. Direct, transparent, and always in service of the mission.
  • Act like owners. Everyone is accountable for outcomes, not just tasks.
  • Sustain excellence. We push hard but don't glorify burnout - we're in this for the long game.

If you want to help shape a company redefining how manufacturing operates - and you thrive in a culture that rewards ownership, speed, and candor - you'll feel at home here
What We Offer:
  • Work with cutting-edge AI technology making a tangible impact in manufacturing
  • Collaborative, mission-driven team and supportive leadership
  • Generous time off
  • Competitive compensation, equity, and benefits
  • Lunch stipend.... And much more

Ready to drive the future of manufacturing with AI? Apply today to join our team and help us build the category-defining platform for quality intelligence.
Axion is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

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