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Quality Insights Jobs (NOW HIRING)

Fortive

Quality Engineer

Everett, WA

$79K - $102K/yr

Participate in cross-functional quality reviews and communicate data-driven quality insights. Quality Systems, Compliance & Auditing * Support ISO 9001:2015 quality system activities and participate ...

Fortive

Quality Engineer

Everett, WA · On-site

$79K - $102K/yr

Participate in cross-functional quality reviews and communicate data-driven quality insights. Quality Systems, Compliance & Auditing * Support ISO 9001:2015 quality system activities and participate ...

Sub-Zero Group, Inc.

Lead Quality Engineer

Madison, WI · On-site

$72K - $93K/yr

Share quality insights and recommendations with stakeholders, including leaders. Required Qualifications: * Bachelor's degree in a STEM field, or a bachelor's or associate degree with equivalent ...

Sub-Zero Group, Inc.

Senior Quality Engineer

Madison, WI · On-site

$89K - $120K/yr

Share quality insights and recommendations with stakeholders, including leaders. Required Qualifications: * Bachelor's degree in a STEM field, or a bachelor's or associate degree with equivalent ...

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

Partners with Training, Operations, and Workforce teams to integrate quality insights into coaching and procedural updates. * Maintains documentation for quality expectations, scoring guidelines, and ...

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How much do quality insights jobs pay per year?

As of Jun 16, 2026, the average yearly pay for quality insights in the United States is $91,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What are typical challenges faced by professionals in Quality Insights positions?

Professionals in Quality Insights roles often face the challenge of balancing large volumes of data with the need to deliver clear, actionable recommendations quickly. Navigating multiple priorities and coordinating input from different departments can require strong organizational and communication skills. Additionally, adapting to new technology platforms and evolving industry standards is common. However, overcoming these challenges provides opportunities for continuous learning, greater influence within the organization, and the chance to make a lasting impact on operational excellence.

What is a Quality Insights job?

A Quality Insights job focuses on analyzing data and feedback to improve products, services, or processes. Professionals in this role assess quality metrics, identify trends, and provide recommendations for enhancements. They often collaborate with teams across an organization to ensure continuous improvement and compliance with industry standards. Strong analytical skills, attention to detail, and an understanding of quality assurance principles are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Quality Insights position, and why are they important?

To thrive in a Quality Insights role, you need strong analytical skills, experience with data interpretation, and a background in quality assurance or process improvement, often supported by a relevant bachelor's degree or industry certification. Familiarity with analytics tools like Tableau or Power BI, as well as working knowledge of Six Sigma, ISO standards, or similar quality management systems is typically required. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this field. These competencies are crucial for uncovering actionable insights, driving continuous improvement, and effectively collaborating with cross-functional teams.

More about Quality Insights jobs
What states have the most Quality Insights jobs? States with the most job openings for Quality Insights jobs include:
What job categories do people searching Quality Insights jobs look for? The top searched job categories for Quality Insights jobs are:
Quality Insights jobs near you

Quality Assurance/Customer Care Coordinator

ARS-Rescue Rooter

Aurora, CO • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Company Name
ARS-Rescue Rooter
Overview
Pay Range: $22.00-$25.00 hour DOE
Schedule: Monday-Friday/8:00 am-5:00 pm
American Residential Services is the nation's largest provider of residential HVAC, plumbing, and electrical services-trusted by thousands of homeowners for over 45 years. We're seeking a Quality Assurance Specialist / Customer Care Coordinator to help elevate the customer experience, monitor service quality, and ensure high standards of customer satisfaction across the board.
Why You'll Love Working Here:
  • Insurance access after just 31 days of employment
  • Medical insurance options starting at $5/week
  • Dental & vision insurance
  • Health Savings Account (HSA) or Flexible Spending Account (FSA)
  • 401(k) with company match
  • Paid Time Off & Holiday Pay
  • Company-paid life insurance
  • Learn more at www.myarsrewards.com

Responsibilities
What You'll Do:
  • Act as a key player in the customer satisfaction and quality assurance process by handling inbound concerns and proactively following up with customers
  • Investigate service quality issues including pricing, damages, and technician performance
  • Document and track all customer complaints and QA trends in a timely and detailed manner
  • Coordinate resolutions by working closely with local service center teams and leadership
  • Review and respond to customer satisfaction surveys, especially negative feedback
  • Deliver quality insights and provide quarterly complaint analysis by branch and region
  • Ensure service consistency and continuous improvement in the customer experience

Qualifications
What You Need:
  • 1-2 years of customer service or call center experience
  • 4-8 years of experience in quality control, inside sales, or a similar customer-focused role
  • Must have knowledge of residential construction trades. HVAC and Plumbing trades preferred
  • Exceptional communication skills and attention to detail
  • Strong computer and documentation skills
  • A proactive mindset, dependable attitude, and commitment to quality outcomes

Pre-employment drug screen and nationwide background check required.
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

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