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Quality Assurance Representative Jobs (NOW HIRING)

Capital Vacations

Quality Assurance Representative

Branson, MO · On-site

$18.25 - $22.25/hr

The Quality Assurance Representative continues the sales process with an intent to maintain the integrity of the Capital product. This role verifies the accuracy of Owner and purchase information ...

Capital Vacations

Quality Assurance Representative

Branson, MO · On-site

$18.25 - $22.25/hr

The Quality Assurance Representative continues the sales process with an intent to maintain the integrity of the Capital product. This role verifies the accuracy of Owner and purchase information ...

Capital Vacations

Quality Assurance Representative

Sedona, AZ · On-site

$19.75 - $24/hr

The Quality Assurance Representative continues the sales process with an intent to maintain the integrity of the Capital product. This role verifies the accuracy of Owner and purchase information ...

Seatrax Inc

Quality Assurance Representative

Slidell, LA · On-site

$17.50 - $21.50/hr

We are seeking a Quality Assurance Representative to join our dedicated team. The ideal candidate will have a strong background in quality assurance, communication and organization. Key ...

Seatrax Inc

Quality Assurance Representative

Slidell, LA

$17.50 - $21.50/hr

We are seeking a Quality Assurance Representative to join our dedicated team. The ideal candidate will have a strong background in quality assurance, communication and organization. Key ...

Seatrax Inc

Quality Assurance Representative

Slidell, LA · On-site

$17.50 - $21.50/hr

We are seeking a Quality Assurance Representative to join our dedicated team. The ideal candidate will have a strong background in quality assurance, communication and organization. Key ...

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Quality Assurance Representative information

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How much do quality assurance representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for quality assurance representative in the United States is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Quality Assurance Representative vs Quality Control Inspector?

AspectQuality Assurance RepresentativeQuality Control Inspector
Primary FocusPreventing defects through process audits and complianceIdentifying defects through product inspection
CertificationsISO, Six Sigma, or industry-specific quality certificationsOften OSHA or industry-specific safety certifications
Work EnvironmentDocumentation, audits, meetings, and process reviewsOn-site product inspection and testing
Employer UsageManufacturing, aerospace, healthcare, and service industriesManufacturing, food production, electronics, and assembly lines

While both roles aim to ensure product quality, the Quality Assurance Representative focuses on preventing defects through process improvements and compliance, whereas the Quality Control Inspector concentrates on detecting defects during the inspection phase. Understanding these differences helps organizations assign the right responsibilities for quality management.

What is a quality assurance representative?

A quality assurance representative, also called a QA representative, tests and reviews products to ensure they meet company and industry standards. You find QA representatives in manufacturing and service industries. As a QA representative, your job duties involve examining products during and after production and checking that they match the specifications of that particular item. You then report your findings to management and provide recommendations for improvements. The qualifications to become QA representative are a high school diploma or equivalent and several years of industry experience.

What are the key skills and qualifications needed to thrive as a quality assurance representative, and why are they important?

To thrive as a Quality Assurance Representative, you need strong analytical abilities, attention to detail, and a background in quality management or a related field, often supported by relevant industry certifications. Familiarity with quality management systems (such as ISO standards), audit software, and data analysis tools is typically required. Excellent communication, problem-solving skills, and a collaborative mindset help you effectively address quality issues and work with cross-functional teams. These competencies are crucial for maintaining high product or service standards, ensuring compliance, and driving continuous improvement within an organization.

Is quality assurance representative an entry-level job?

A quality assurance representative position can be entry-level, often requiring minimal prior experience and focusing on basic inspection and testing tasks. However, some roles may prefer candidates with relevant skills or certifications, such as knowledge of quality standards or familiarity with testing tools. Advancement typically involves gaining experience and developing specialized skills in quality processes.

How does a quality assurance representative typically collaborate with other departments to resolve product issues?

Quality Assurance Representatives work closely with teams such as production, engineering, and customer service to identify and address product issues. They often facilitate communication by documenting defects, providing detailed feedback, and participating in cross-functional meetings. This collaboration ensures that quality standards are met and that corrective actions are implemented efficiently. Building strong relationships with various departments is essential for resolving issues quickly and maintaining product quality.
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Quality Assurance Representative jobs near you
Infographic showing various Quality Assurance Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,853 per year, or $23.5 per hour.

Quality Assurance Representative

Capital Vacations

Sedona, AZ

$19.75 - $24/hr

Full-time

Re-posted 25 days ago

Capital Vacations rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

18th of 21 rated holiday rentals

Job description

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We pride ourselves on delivering best-in-class service and providing access to over 90 internal club destinations, plus thousands more external options. Our mission is simple: to provide quality vacations to our valued members and guests.

We're looking for dynamic individuals to join our fast-paced team, driven by success and rewarded with industry-leading compensation plans.

The Quality Assurance Representative continues the sales process with an intent to maintain the integrity of the Capital product. This role verifies the accuracy of Owner and purchase information with the Owner while explaining the contract paperwork ethically and ensuring the new Owner leaves with a feeling of satisfaction and confidence in the purchase. The QA Representative maintains proper sales procedures while decreasing the rescission rate of the Resort.

The Ideal Candidate:

  • Flexibility to work weekends and holidays.
  • Professional demeanor with a tenacious attitude.
  • Detailed-oriented with strong problem solving skills.
  • Great opportunity for former loan processors, contracts processors, closing agents, title agents, bank tellers as well as sales representatives.

Principal Duties and Responsibilities

  • Provides Customer Service to Owners during the closings, as well as before and after the cancellation period of any purchase. Ensures that our newest Owner leaves with confidence in the purchase.
  • Assists with contracts, processes and other functions in the office as needed or requested.
  • Verifies all documents for accuracy; checks contracts for errors and omissions.
  • Adheres to regulation and company policies/procedures concerning the Timeshare closing process.
  • Handles misrepresentation concerns and client disputes and reports when necessary.
  • Makes recommendations and assists on site Sales Management Team regarding corrective counseling, training, up to termination for misrepresentations.
  • Protects the company from misrepresentations.
  • Must close a Reasonable Percentage (within 10% of the average number of closings of other Quality Assurance Representatives at the same site/department) of closings occurring each month.
  • Downloads each closing, labels and appropriately files within the required timeframe to qualify for Monthly Tier bonus as outlined on the Quality Assurance Compensation Plan.
  • Downloads QA recordings, labels and files appropriately within 24 hours for closing at the site level and 72 hours for closing on a roadshow. Labels and saves the files while following the correct procedures. One missing recording is below the Minimum Performance Standards.
  • Maintains a low net cancellation rate while maintaining the integrity of Capital Vacations ownership. Net cancellation percentage of 15% or higher is below the Minimum Performance Standards.
  • One or more contract(s) placed on suspense in a monthly period is below the Minimum Performance Standards.
  • Handles cancellations by phone or walk-in; works to retain cancellations as owners and, if unsuccessful, completes necessary documents according to cancellation procedures.
  • All other duties as requested.

Education, Essential Training / Certifications, and Experience:

  • High school diploma/ GED or one to three years of related experience and training; or equivalent combination of education and experience.
  • Sales experience within the Timeshare industry
  • Possess and maintain Notary credentials

Skills, Knowledge, and Abilities:

  • Sales experience
  • Maintain Reasonable Percentage of closings (within 10% of the average number of closing per QA at same site/department)
  • Maintain low Net Cancellation rate (14% and below)
  • Customer service skills
  • Written and oral communication skills
  • Typing and basic computer skills
  • Flexible schedule

Shift:

  • Additional hours may be required to meet deadlines or cover shifts
  • Regular Hours, On-Call, and Weekend

Travel:

  • Participation in Road Shows is required

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