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Qualfon Jobs (NOW HIRING)

Qualfon

Onsite Computer Technician

Highland Park, MI · On-site

$16.50 - $22/hr

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related ...

Qualfon

Onsite HR Business Partner

Highland Park, MI

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related ...

New

Qualfon

Call Center Banking Specialist

Highland Park, MI · On-site

$20/hr

Day, Afternoons and Mid-Day Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of ...

Qualfon

Call Center Banking Specialist

Harlingen, TX · On-site

$19/hr

Overview $19.00/hr | Onsite Call Center Representative | Shifts: 10am-7pm and 1pm-10pm Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client.

Qualfon

Onsite HR Business Partner

Highland Park, MI · On-site

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related ...

Qualfon

Fulfillment Operations Manager

Landisville, PA · On-site

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related ...

Qualfon

Onsite HR Business Partner

Highland Park, MI · On-site

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related ...

New

Qualfon

Offset Web Press Operator

Valmeyer, IL · On-site

$22 - $30/hr

Employee must have a minimum of 90 days tenure at Qualfon. * Performance : Employee must be meeting KPI expectations. Agent cannot have any current corrective actions at a written level or probation ...

Qualfon

Offset Web Press Operator

Valmeyer, IL

$22 - $30/hr

Employee must have a minimum of 90 days tenure at Qualfon. * Performance : Employee must be meeting KPI expectations. Agent cannot have any current corrective actions at a written level or probation ...

Qualfon

Fulfillment Operations Manager

Landisville, PA · On-site

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related ...

Qualfon

Fulfillment Operations Manager

Landisville, PA · On-site

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related ...

Qualfon

Onsite Computer Technician

Highland Park, MI · On-site

$16.50 - $22/hr

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related ...

Qualfon

Warehouse Associate

Las Vegas, NV · On-site

$17/hr

QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related ...

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How much do qualfon jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for qualfon in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Qualfon, and why are they important?

To thrive as a Customer Service Representative at Qualfon, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer literacy are typically required. Patience, active listening, and a positive attitude distinguish top performers in this role. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges customer service representatives face at Qualfon, and how are they supported in overcoming them?

Customer service representatives at Qualfon often encounter challenges such as handling high call volumes, addressing complex customer issues, and meeting quality assurance targets. To support employees, Qualfon provides comprehensive training, regular coaching sessions, and access to team leaders or supervisors for guidance. The company encourages a collaborative work environment where team members can share best practices and seek assistance, helping representatives continuously improve their skills and deliver excellent service.

What is Qualfon and what do they do?

Qualfon is a global business process outsourcing (BPO) company that provides a variety of services such as customer service, technical support, sales, and back-office solutions for businesses across different industries. They operate contact centers in multiple countries and focus on delivering high-quality customer experiences. Qualfon is also known for its commitment to employee development and community engagement. Their clients range from small businesses to Fortune 500 companies, making them a versatile partner for outsourcing needs.

What is the difference between Qualfon vs Customer Service Representative?

AspectQualfonCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, remote options, diverse industriesCall centers, retail, or office settings
Employer & Industry UsageOutsourcing companies, BPO industryVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

Qualfon is a company providing outsourcing and call center services, often hiring Customer Service Representatives (CSRs). A CSR is an individual employee role within companies or BPO providers like Qualfon. While Qualfon is the employer, a CSR is the job position. Both roles typically require similar credentials and work environments, but Qualfon refers to the organization, whereas Customer Service Representative describes the job function.

More about Qualfon jobs
What cities are hiring for Qualfon jobs? Cities with the most Qualfon job openings:
What states have the most Qualfon jobs? States with the most job openings for Qualfon jobs include:
What job categories do people searching Qualfon jobs look for? The top searched job categories for Qualfon jobs are:
Qualfon jobs near you
Infographic showing various Qualfon job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Onsite Computer Technician

Onsite Computer Technician

Qualfon

Highland Park, MI • On-site

$16.50 - $22/hr

Full-time

Posted 11 days ago

Qualfon rating

7.0

Company rating: 7.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

18th of 71 rated call and contact centers

Job description

Overview
This position will require onsite presence at our facility in Highland Park, MI.
The Technician, Computer, End User under general supervision, performs analytical, technical, and administrative work in the planning, design, maintenance, and the installation of new and existing personal computer systems. Performs level 2 triage and provides onsite support for Telecom, Systems, and Networking support. Works on moderately/highly complex applications. Confers with end users to determine types of hardware and software requirements. Selects appropriate software from the software stack. Installs new hardware and maintains existing hardware. Supports work from home agents and assists junior members of the team supporting WFH users. Provides support to executive staff.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
If you would like to fill out a Voluntary Self-Identification of Disability Form, please visit us at Qualfon.com/join-us - https://qualfon.com/join-us/
Responsibilities
  • Install and configures personal computer hardware, software applications and peripherals
  • Provides Sr Management/Executive support
  • Technical escalation points for T2 team members
  • Works independently with minimal supervision required
  • Install and configure various operating systems including but not limited to Microsoft, Unix, and Linux
  • Troubleshoot Windows 10, for common software and hardware related problems
  • Troubleshoot network and systems connectivity issues that include routers, switches, circuits, servers, wireless and associated equipment

Qualifications
  • Minimum 3 years experience as a personal computer technician supporting a large environment of users
  • Proven ability to troubleshoot users' issues remotely
  • Proficient in MS Word, Excel, OneDrive, and Teams
  • Advanced knowledge of Microsoft Windows operating systems, personal computer-based application software, printers, and networking cabling
  • Expertise with remote support tools i.e., Bomgar
  • Terminal Servers, or VMWare
  • 3 years' experience with hands-on Networking and Active Directory
  • Advanced knowledge of personal computer hardware and peripherals

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