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Benefits Payment Analyst

Our client is seeking a Benefits Payment Analyst to play a vital role in ensuring the accurate and timely administration of retirement, disability, death, annuity, supplemental, and other benefit payments for participants and beneficiaries of multiemployer benefit plans. This position is responsible for reviewing benefit applications, verifying eligibility, processing benefit transactions, maintaining participant records, and providing exceptional service to participants, beneficiaries, trustees, employers, and other stakeholders. 

As employees gain experience and develop expertise in benefit administration, plan interpretation, payment processing, compliance requirements, and operational procedures, they are afforded opportunities for professional growth and expanded responsibilities. The level of work assigned is based on individual qualifications, relevant experience, demonstrated proficiency, and business needs.

Best-in-Class Benefits and Culture:

Our clients value their employees' time and effort. Their competitive compensation of $49,000-$78,000 annually, depending on experience and an extensive benefits package, enhances their commitment to your success. Our client's benefits package includes: 

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Bonus: annual performance-based bonus opportunity, annual holiday bonus 
• Employee Ownership
• Education & Career ladder: professional development, career growth opportunities
• Well-being and work-life balance: Paid time off, flexible schedule, hybrid work options

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.

To thrive/succeed as the Benefits Payment Analyst, you should have:        

• High school diploma or equivalent required; associate degree or Bachelor's degree in Business Administration, Finance, Accounting, Human Resources, or a related field preferred.
• Experience in benefits administration, pension administration, retirement plans, insurance, payroll, financial services, accounting, customer service, or a related field preferred; multiemployer (Taft-Hartley) benefit plan experience is a plus.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail and the ability to accurately process transactions, maintain records, and manage multiple priorities while meeting deadlines.
• Excellent customer service, interpersonal, and communication skills with the ability to interact professionally and effectively with participants, beneficiaries, employers, trustees, auditors, attorneys, and internal stakeholders.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Adobe Acrobat; ability to interpret plan provisions, administrative procedures, and regulatory requirements while exercising discretion and maintaining confidentiality.

Your responsibilities as the Benefits Payment Analyst will include:        

• Administer and process benefit payments by reviewing and processing retirement, disability, death, annuity, supplemental benefit, QDRO, and Required Minimum Distribution (RMD) applications; verifying eligibility, benefit elections, beneficiary designations, and supporting documentation in accordance with plan provisions and administrative procedures.
• Maintain accurate participant and beneficiary records by processing status changes, beneficiary updates, suspensions, reinstatements, death notifications, and related transactions while ensuring the completeness and integrity of electronic and physical records.
• Research and resolve benefit-related inquiries and issues by responding to participant, beneficiary, employer, union, trustee, auditor, attorney, and internal stakeholder requests in a professional, timely, and courteous manner.
• Support benefit payment operations and compliance activities by preparing payment transactions, reconciling benefit payment reports, reviewing death audit results, identifying discrepancies, and assisting with audits, appeals, compliance reviews, and special projects.
• Contribute to operational excellence by collaborating with internal departments and external service providers, supporting system implementations and process improvement initiatives, and maintaining compliance with ERISA, HIPAA, privacy requirements, plan documents, and company policies.

Take the next step in your career where your contributions matter and your professional growth is supported. Join our collaborative team and help deliver essential retirement and benefit services that make a difference for working families, retirees, and beneficiaries every day.

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.
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