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City of Sunrise, FL

Public Service Aide

Oakland Park, FL · On-site

$51K - $73K/yr

As a full-service municipality and one of South Florida's premier cities, Sunrise offers ... An employee may be required to change from one primary assignment to another one on either a ...

City of Danville

Public Service Worker

Danville, VA

$15.04 - $18.04/hr

... variety of public service projects. Maintains removes debris after storm events. Sets up for ... The employee is expected to use appropriate protective equipment for the assigned task (hard hat ...

City of Blaine, MN

Public Service Worker

Blaine, MN · On-site

$33.90 - $41.67/hr

Public Services/Public Works Division: Public Works/Streets Opening Date: 08/25/2026 Closing Date ... Single coverage is part of the core, but if the employee so elects, he/she may include his/her ...

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How much do public service employee jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for public service employee in the United States is $15.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.31 per hour, depending on experience, location, and employer.

What is a public service employee?

Public Service Employees are individuals who work for government agencies or organizations that serve the public interest. Their roles can include administration, policy implementation, social services, public safety, and more, depending on the department or agency. Public Service Employees strive to deliver essential services, uphold laws, and contribute to the well-being of their communities. These roles often require a commitment to ethical standards, public accountability, and continuous improvement. Many public service positions offer opportunities for career advancement, professional development, and making a difference in society.

What are the key skills and qualifications needed to thrive as a public service employee?

To thrive as a Public Service Employee, you need strong organizational skills, attention to detail, and a commitment to public service, often supported by relevant degrees or public administration experience. Familiarity with government regulations, office software (such as Microsoft Office), and case management systems is typically required. Exceptional communication, teamwork, and problem-solving abilities help individuals excel when interacting with the public and colleagues. These skills and qualities are vital for efficiently delivering services, upholding ethical standards, and maintaining public trust.

What are some typical challenges faced by public service employees when balancing policy implementation with public needs?

Public Service Employees often encounter the challenge of implementing policies that may not fully align with the diverse needs and expectations of the community. They must navigate complex regulations, limited resources, and varying stakeholder interests while ensuring fairness and transparency. Effective communication and adaptability are key, as they frequently collaborate with other departments and the public to find practical solutions. Those considering this role should be prepared for a dynamic environment that requires strong problem-solving and interpersonal skills.

What is the difference between Public Service Employee vs Civil Service Worker?

AspectPublic Service EmployeeCivil Service Worker
CredentialsVaries by role, often includes certifications or degreesTypically requires civil service exams or specific certifications
Work EnvironmentGovernment offices, public agencies, community settingsGovernment departments, administrative offices, public institutions
Employer & IndustryGovernment agencies at local, state, or federal levelsFederal, state, or local government agencies
Common Search/ComparisonPublic Service Employee vs Civil Service Worker

Public Service Employees and Civil Service Workers both serve in government roles, often sharing similar work environments and credentials. The main difference lies in terminology: 'Public Service Employee' is a broad term encompassing various government roles, while 'Civil Service Worker' specifically refers to employees hired through civil service exams and processes. Both roles are essential for maintaining government functions and public services.

What jobs are considered public service employees?

Public service employees include roles such as government clerks, police officers, firefighters, teachers, public health workers, and administrative staff in government agencies. These jobs typically involve serving the community, working within government offices, or maintaining public safety and welfare, often requiring specific certifications or training. They may work in government buildings, schools, hospitals, or public safety facilities and often follow government pay scales and benefits.

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Public Service Employee jobs near you
Infographic showing various Public Service Employee job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,350 per year, or $15.1 per hour.

Public Service Aide

Oakland Park, FL • On-site

City of Sunrise, FL
See more jobs at City of Sunrise, FLexternal

$51K - $73K/yr

Full-time

Re-posted yesterday

Job description

Salary: $51,871.12 - $73,292.68 Annually
Location : 10440 W Oakland Park Blvd. Sunrise, FL, FL
Job Type: Full Time
Job Number: 2026-167
Department: POLICE
Opening Date: 06/11/2026
Closing Date: 12/31/2026 11:59 PM Eastern
Bargaining Unit: FOPA
Description
ABOUT OUR CITY
The City of Sunrise is more than a workplace - it's a community built on our Three Pillars: Customer Service, Collaboration, and Transparency. We're committed to creating an environment where innovation thrives, teamwork is celebrated, and every employee has the opportunity to grow and make a lasting impact.
As a full-service municipality and one of South Florida's premier cities, Sunrise offers competitive salaries, comprehensive benefits, professional development opportunities, and a strong culture of recognition. Whether you're helping residents, shaping policy, or improving city operations, you'll be part of a team that's passionate about service excellence and community pride.
We take pride in being home to the back-to-back NHL Stanley Cup Champion Florida Panthers, a vibrant arts and entertainment district, and a diverse community that truly embodies what it means to Live, Work, and Play in Sunrise.
Looking ahead, the City is exploring an Alternative Work Schedule designed to further support employee work-life balance - providing eligible staff with two three-day weekends per month through an every-other-Friday-off model. This initiative is expected to roll out in the early part of 2026, reflecting our continued focus on flexibility and employee well-being.
NATURE OF WORK
This is a paraprofessional position designed to relieve law enforcement personnel from non-police, non-hazardous service calls and duties.
Employees in this classification are responsible for assisting with law enforcement-related complaints which do not require arrest powers, but do involve traffic duties and responsibilities for the accurate, rapid and effective evaluation of, and response to, telephone calls for information and police assistance. Work is performed in accordance with prescribed law enforcement procedures and departmental regulations; however, incumbents exercise some independent judgement in the absence of immediate supervision in reacting to emergency situations. Supervision is received from a superior who establishes work schedules and reviews work through personnel observation and written reports for efficiency and effectiveness.
An employee in this classification will be selected for a primary assignment that will include one of the following: staffing the reception desk at the main Public Safety Complex or department substations; field assignment responding to and handling of calls for service, completing reports in the telephone reporting unit; providing traffic control at the Broward County Arena complex; working within the Support Services Unit or other administrative or specialized assignments that may be required or become available. An employee may be required to change from one primary assignment to another one on either a temporary or permanent basis.
Daily supervision will depend on the employee's primary assignment.
Examples of Duties
ILLUSTRATIVE TASKS
Reception Desk Staffing Assignment
  • Works an assigned shift at the main entrance of the public safety building or at one of the police district substations. Greets visitors upon entering the building, ascertains the purpose of the visit and notifies the proper party that they have a visitor.
  • Issues and collects visitor passes, obtains identification and prevents the public from entering restricted areas.
  • Answers phones and directs calls to the appropriate person or unit for assistance.
  • Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required.
  • Receives and signs for subpoenas and notices of deposition from County civil authorities and ensures that these documents are available for Department employees.
  • Receives mail from external sources and distributes both inter and intra-Departmental mail.
  • Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency.

Field Assignment
  • Works an assigned shift operating radio equipment and various vehicles, including cars, vans, and small pick-up trucks, sets speed monitors on trailers and other security-related equipment as required.
  • Responds to non-criminal accidents, investigates parking violations, and handles disabled and/or abandoned vehicles. Performs traffic control at fire and accident scenes and at intersections when necessary.
  • Handles police civil complaints where there is no potential danger, provides assistance at school crossings and assists at crime scenes when necessary. Investigates vehicle and property damage after the fact. Assists in preserving order at rescue operations at scenes of disaster and other similar incidents.
  • Prepares various reports on minor criminal incidents, prepares necessary documents and may be called upon to testify in court
  • Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required.
  • Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency.

Telephone Reporting Unit (T.R.U.)
  • Works an assigned shift in the Records Unit and may operate NCIC and FCIC terminals, route administrative calls within and outside of the agency.
  • Prepares various reports on specific minor criminal and civil incidents, mostly on delayed incidents which can be reported over the phone rather than having personnel respond to the scene.
  • Operates various computer and printing equipment, teletype on local, state and national networks for clerical needs of field service.
  • Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required.
  • Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency.

Special Event Control
  • Controls the orderly flow of vehicle and pedestrian traffic in/out of the Broward County Arena complex. Assists pedestrians crossing roadways. Places traffic cones at pre-determined locations prior to and immediately after events at the Broward County Arena in order to funnel vehicle traffic into specific traffic corridors.
  • Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required.
  • Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency.

Support Services Unit (Equipment and Supply)
  • Employees in this assignment are assigned to the Administrative Service Division working in designated on-site warehousing facilities.
  • Receives, unloads, stores, ships, counts, and inventories equipment (both large and small), office and maintenance supplies, clothing, perishable and non-perishable goods, personal protective equipment, Department forms, special event equipment, hurricane preparedness equipment, and other ancillary equipment as deemed necessary. Validates packing slips/tickets or invoices to ensure merchandise shipped is received.
  • Coordinates invoices or purchase orders with the Department Administrative Officer to ensure integrity.
  • Determines if delivery of merchandise is full or partial and posts appropriate shipping receipts for end users.
  • Places supplies on appropriate shelves or in various bins; labels items with stock numbers for movement to storage facilities/bins; issues supplies in response to employee requests; maintains appropriate stock levels of all equipment and orders the appropriate amounts when those level reach the reordering limit; notifies supervisors of defective equipment either through visual inspection or employee generated concerns.
  • Assembles, packs and transports or arranges for transportation store equipment and material; assists in moving supplies from one area to another; may be required to lift heavy items with the assistance of mechanical stock moving equipment or other motor driven vehicle when the occasion demands; lifts and moves equipment manually commensurate with abilities and climbs ladders/stairs as needed to arrange materials on shelves/floors.
  • Cleans warehouse facility and related areas and keeps equipment in a neat and orderly fashion; maintains proper security precautions by locking cabinets, storage bins, drawers, doors (proper/bay), or any other entry/exit warehouse points; maintains security devices in working order (alarms).
  • Develops and implements computerized inventory control for a large variety of equipment and supplies.
  • Develops, implements, and evaluates methods and procedures for the storage and issuance of equipment and supplies.
  • Operate a fork lift vehicle inside the warehouse to move and assemble a variety of supplies and equipment.
  • Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency

Requirements
EDUCATION
  • Graduation from an accredited high school, vocational school or G.E.D. equivalency diploma.
  • PROOF OF THE HIGHEST LEVEL OF EDUCATION MUST BE SUBMITTED AS AN ATTACHMENT WITH APPLICATION. (Applications without attached proof of education will not be processed for consideration.)

EXPERIENCE AND TRAINING
  • One (1) year of full-time paid experience in a position dealing with the public (Specialized technical education and training in related field may substitute for experience requirement.)
  • Proficiency with Word and Excel preferred
  • Must have the ability to work various shifts
  • Applicants cannot be convicted of any felony or misdemeanor involving moral turpitude
REQUIRED DOCUMENTS
The following documents MUST be attached as (1) complete .pdf file (MAX FILE SIZE - 10MB) and submitted with your application (NOTE: If the file size of your Background Questionnaire and supporting documents is larger than 10MB, please separate into parts (i.e. Background Questionnaire - Part 1, Background Questionnaire - Part 2, etc.) with each part being less than 10MB to be able to upload your documents):
  1. Sunrise Police Department Background Questionnaire. This booklet can be downloaded by clicking the link. Please note it must be typed AND notarized.
  2. Social Security Card
  3. Driver's License
  4. High School Diploma or GED Certificate required
    • Transcripts preferred

NECESSARY SPECIAL QUALIFICATIONS DEPENDING ON ASSIGNMENT
  • Possession of a valid Florida driver's license with an acceptable driving record
  • Possess the skills necessary in operating a forklift vehicle in a safe and effective manner. (Support Services Unit)
  • Maintain certification from the National Safety Council which meets OSHA and ANSI standards. (Support Services Unit)
  • Possession of a certificate issued by the National Safety Council that attests that the assigned employee has completed the eight (8) hour training course from Forklift Training Institute of National Safety Council. Employee is required to maintain this certification every three (3) years. (Support Services Unit)
  • Assignment to the command post position at the Broward County Arena complex requires certification as a 911 public safety tele-communicator
  • Assignment to the Crime Scene Unit requires specialized certification/education and additional governmental work experience
  • Certain special event traffic control duties require the successful completion of an eight (8) hour training course in traffic control and direction
  • Ability to successfully complete the Police Service Aide Academy

IMPORTANT NOTICE!
THE REQUIRED DOCUMENTS LISTED BELOW MUST BE SUBMITTED WITH APPLICATION
Applications will be considered INCOMPLETE without the following required documents. You must attach these documents to your application as part of the required application process.
Please attach when you are prompted to upload attachments:
1.) Valid Driver's License
2.) Social Security Card
3.) Proof of Education
PHYSICAL REQUIREMENT
Physical
  • Must have sufficient strength and agility to permit lifting, moving materials and other stock or equipment; kneeling, bending, reaching and climbing steps or ladders. Sitting or standing for prolonged period of time required. Must have the ability to operate a City issued motor vehicle and/or forklift.

Work Environment
  • Work is performed in various environments depending on assignment including standard office setting, warehouse, and police statio

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