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Woodward Management Partners

Service Director

Apex, NC · On-site

SERVICE DIRECTOR BASIC PURPOSE: • Responsible for all phases of maintenance operations while ... public. • Ensure that the property complies with Federal Fair Housing laws and American with ...

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How much do public service director jobs pay per year?

As of Jul 13, 2026, the average yearly pay for public service director in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

What does a Public Service Director do?

A Public Service Director oversees the planning, implementation, and management of public service programs within an organization or government agency. They are responsible for ensuring that services meet community needs, comply with regulations, and are delivered efficiently and effectively. Their duties often include managing staff, budgeting, developing policies, and working with stakeholders to improve public services. The role requires strong leadership, communication, and problem-solving skills. Public Service Directors play a crucial role in enhancing the quality of life in their communities.

What are the key skills and qualifications needed to thrive as a Public Service Director, and why are they important?

To thrive as a Public Service Director, you need strong leadership abilities, policy knowledge, and a relevant degree in public administration, management, or a related field. Familiarity with budgeting software, public sector reporting tools, and government compliance systems is typically required. Exceptional communication, strategic thinking, and conflict resolution skills help build consensus and motivate diverse teams. These competencies are crucial for effectively managing public programs, ensuring regulatory compliance, and serving community needs.

What is the difference between Public Service Director vs City Manager?

AspectPublic Service DirectorCity Manager
CredentialsTypically requires a bachelor's or master's degree in public administration, political science, or related fieldsUsually holds a master's degree in public administration, business, or related areas
Work EnvironmentOversees public programs, community services, and departmental operationsManages city government operations, implements policies, and advises elected officials
Employer & IndustryLocal government agencies, public service departmentsMunicipal governments, city administrations
Common Search & ComparisonOften compared for leadership roles in public sector managementViewed as the executive responsible for city operations

The Public Service Director focuses on managing specific public programs and departmental services, while the City Manager oversees the entire municipal government operations, implementing policies set by elected officials. Both roles require public administration credentials and work within local government settings, but their scope and responsibilities differ significantly.

What are some of the main challenges a Public Service Director might face when managing multiple community programs?

A Public Service Director often oversees a variety of programs that serve diverse community needs, which can present challenges such as balancing limited resources, addressing competing priorities, and ensuring consistent program quality. Communication and collaboration across departments and with external stakeholders are essential to navigate these complexities. Additionally, adapting to changing community needs and regulatory requirements requires flexibility and strong leadership skills. Staying proactive and fostering a positive team culture can help overcome these challenges and ensure program success.
What cities are hiring for Public Service Director jobs? Cities with the most Public Service Director job openings:
What are the most commonly searched types of Public Service jobs? The most popular types of Public Service jobs are:
What states have the most Public Service Director jobs? States with the most job openings for Public Service Director jobs include:
Public Service Director jobs near you
Service Director

Service Director

Woodward Management Partners

Apex, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

New

Job description

SERVICE DIRECTOR JOB DESCRIPTION
BASIC PURPOSE:
• Responsible for all phases of maintenance operations while operating within budgeted financials goals of property under direction of Community Director.
• Performs various maintenance duties necessary to maintain and enhance the value of the community.
• Handles repairs and improvements of occupied and vacant apartments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Represent Woodward Management Partners in a professional manner at all times. Maintain a professional, courteous attitude when dealing with residents, vendors, subordinates, employees and general public.
• Ensure that the property complies with Federal Fair Housing laws and American with Disabilities Act as well as city, county and state rules and regulations.
• Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Communicate with Community Director regarding any issues that adversely impact property operations and ultimate financial success.
• Make daily decisions to ensure that expenses are controlled as outlined in approved operating budget.
• Gather bids for capital work for annual budget preparation.
• Inspect property daily to maintain superior curb appeal and identify safety issues.
• Perform assigned maintenance tasks and service request in a timely manner (24 to 48 hours) pending parts order.
• Manage the inventory of "ready" apartments to support community's leasing efforts. Follow company standards of 3 to 5 business days on turns.
• Conduct property light inspections to ensure that all exterior lights are in operational order. Maintain a Preventative Maintenance schedule.
• Performs on-call emergency service as required.
• Assists in keeping the grounds and common areas free of trash and debris.
• Assists Community Director in the management of subcontractors or performs the work normally assigned to a subcontractor based on the skill set of the employee.
• Performs other duties as assigned.
POSITION REQUIREMENTS:
• Must have valid driver's license, dependable transportation and be able to accommodate a rotating on-call schedule
• Must be able to lift up to 50 lbs and exert 50 lbs of force.
• Must be able to endure walking, squatting, bending, balancing, climbing, kneeling, crawling and prolonged standing.
• Must be able to use hands to grip power and hand tools.
• Must be HVAC certified. CPO is preferred. All candidates must pass a background check and drug screen. We are an equal opportunity employer.
• Must be HVAC certified.
• Weekends may be required.
BENEFITS:
  • 100% Paid Employee Healthcare
  • Dental, Vision, & LTD Coverage
  • Paid PTO & Holiday Time
  • 401k Investment Plan
  • Employee Apartment Discount & Employee Referral Programs

EOE STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected

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