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Public Safety Software Jobs (NOW HIRING)

Oregon Metro

Public Safety Agent

Portland, OR

$28.81 - $38.61/hr

As a Public Safety Agent, you will: Represent OCC as a first-impression ambassador by offering warm ... software, report writing systems, dispatching and computer-aided dispatching user interfaces.

CapMetro

Dispatcher, Public Safety

Austin, TX · On-site

$26.20 - $27.50/hr

WHO WE'RE LOOKING FOR The Public Safety Dispatcher I reports to the Supervisor, Public Safety ... Skill in using computers and related software applications. * Ability to work in close quarters and ...

City of Bedford, TX

Public Safety Dispatcher

Bedford, TX · On-site

$26.87 - $33.57/hr

Description SUMMARY Public Safety Dispatchers are vital members of the first responder team who ... software, weather siren software and other relevant equipment utilized by this position.

UnityPoint Health

Public Safety Dispatcher

Dubuque, IA · On-site

As a Public Safety Dispatcher at UnityPoint Health - Finley Hospital, you'll be the vital link ... Familiarity with radio communication systems and dispatch software a plus. * Ability to multitask ...

Stokes County

PUBLIC SAFETY TELECOMMUNICATOR

Danbury, NC · On-site

$19.34 - $31/hr

PUBLIC SAFETY TELECOMMUNICATOR Summary Receives and dispatches emergency and non-emergency calls ... and ProQA software failures. Enters and coordinates all non- emergency/scheduled transports for ...

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How much do public safety software jobs pay per year?

As of Sep 7, 2026, the average yearly pay for public safety software in the United States is $68,964.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a public safety software?

A Public Safety Software job involves developing, implementing, and maintaining technology solutions used by law enforcement, emergency services, and other public safety agencies. Professionals in this field work with software designed for dispatch systems, records management, crime analysis, and emergency response coordination. They may be responsible for software development, system integration, troubleshooting, and user training. The goal is to enhance efficiency, data accuracy, and decision-making in public safety operations.

What are the key skills and qualifications needed to thrive in the public safety software position?

To excel in Public Safety Software roles, individuals need expertise in software development or administration, familiarity with public safety protocols, and an understanding of dispatch or records management technologies. Experience with systems like CAD (Computer-Aided Dispatch), RMS (Records Management Systems), and relevant certifications such as CJIS compliance are highly valued. Strong problem-solving skills, effective communication, and the ability to work collaboratively with both technical teams and public safety personnel are important soft skills. These qualifications ensure that software solutions effectively support critical emergency response operations while adhering to industry regulations.

What are some common challenges faced by professionals working in public safety software roles?

Professionals in Public Safety Software often navigate the challenge of integrating complex IT systems with the unique workflows of emergency response teams. They must ensure reliable, real-time operations while maintaining strict security and regulatory compliance standards. Regularly working with diverse stakeholders—including dispatchers, law enforcement, and IT staff—requires adaptability and excellent communication. These challenges make the role dynamic and impactful, as reliable software is crucial for effective public safety outcomes.

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What cities are hiring for Public Safety Software jobs?

Cities with the most Public Safety Software job openings:

What are the most commonly searched types of Public Safety Software jobs?

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What states have the most Public Safety Software jobs?

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Public Safety Software jobs near you
Infographic showing various Public Safety Software job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $68,964 per year, or $33.2 per hour.

Public Safety Dispatcher

Bessemer Police Department, AL

Bessemer, AL • On-site

$41K - $64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Salary : $41,246.40 - $64,001.60 Annually
Location : Bessemer, AL
Job Type: Full-Time
Job Number: 202400017
Department: Patrol
Opening Date: 08/25/2026
Closing Date: 10/26/2026 11:59 PM Central
Description
Public Safety Dispatchers support public safety agencies by receiving emergency and non-emergency telephone and radio messages in a communication center, entering all requests for service into the computer-aided dispatch (CAD), and dispatching public safety personnel as warranted. Employees in this job class provide information and referrals to citizens for non-emergency calls. Work is performed in a call center setting and employees operate a technological workstation to include the simultaneous operation of multiple computer monitors, video monitors, telephones, two-way radios, etc. Public Safety Dispatchers do not supervise others. Work is reviewed by the shift supervisor by playing back recorded calls and checking records for accuracy and correctness.
Examples of Duties
TYPICAL JOB DUTIES:
  • Answers and manages calls to allow effective communication and response of emergency responders (i.e., police, fire, emergency medical services (EMS)) for citizens during emergency situations.
  • Provides information and referrals to citizens, public safety personnel, media, etc. by responding to calls involving non-emergency situations.
  • Operates technology-based work station that includes multiple video monitors, multiple software programs running simultaneously, a personal computer, phone lines, headsets, and alarm boards in order to receive, forward, and monitor calls for services.
  • Dispatches public safety personnel (i.e., police, fire, and medical emergency) and informs responding units of pertinent information regarding emergency situations.
  • Monitors responses of public safety personnel and activities of other dispatchers to track progress, maintain communications, and ensure personnel safety.
  • Accesses and maintains suspect and/or incident information by running database queries, updating databases, completing reports/logs, and filing documentation.
  • Monitors the functions of the detention center and ensures inmate safety and well-being.
  • Trains new employees, interns, or temporary employees how to perform the job to ensure employees are able to appropriately handle emergency calls and provide citizen and emergency personnel with necessary information.
  • Performs miscellaneous duties such as attending meetings, handling incoming and outgoing monies for reports, monitoring the weather, and updating information.
  • Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines.

Typical Qualifications
MINIMUM QUALIFICATIONS:
  • Experience in a customer service-oriented position (e.g., interacting with people, providing information and/or a service).
  • No felony convictions or misdemeanors involving violent offenses or issues of moral turpitude.
  • Willing to submit to a general and criminal background check.
  • Willing to work an 8- or 12-hour shift on any shift or day (e.g., nights, weekends, holidays) and overtime as needed.

Supplemental Information
PREFERRED QUALIFICATIONS:
Preferred qualifications are experiences, education, and/or other job-related qualifications considered to be highly desirable by Merit System agencies. The preferred qualifications may be used by the hiring agency to identify applicants to invite to participate in subsequent selection processes.
  • Experience as a public safety dispatcher.
  • Emergency Medical Dispatch (EMD) certification.
  • Emergency Fire Dispatch (EFD) certification.
  • Emergency Police Dispatch (EPD) certification.
  • National Crime Information Center (NCIC) certification.
  • Cardiopulmonary Resuscitation (CPR) certification.

Employees at Bessemer Police Department are offered:
  • Health, Dental, and Vision
  • Flexibile spending accounts
  • Tier 1 Retirement
  • City provided life insurance
  • Optional short and long term disability
  • 13 paid holidays (including birthday)
  • 8 hour accrual for both sick & vacation per month for the first 12 years; after 12 years, accrual 6 hours per pay period; after 25 years accural occurs at 8 hours per pay period.

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