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Psychiatric Receptionist Jobs in Michigan (NOW HIRING)

Receptionist-FT

Livonia, MI · On-site

$14 - $18.25/hr

The Receptionist handles a variety of general office duties where customer service and clerical ... Maintains waitlists for psychiatric appointment cancellations and notifies clients when an ...

Receptionist-FT

Livonia, MI · On-site

$14 - $18.25/hr

The Receptionist handles a variety of general office duties where customer service and clerical ... Maintains waitlists for psychiatric appointment cancellations and notifies clients when an ...

$17 - $18/hr

... who offers top-tier psychiatric care, therapeutic counseling, and educational services to ... Position Summary The Medical Assistant/Receptionist plays a vital dual role, supporting both ...

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Showing results 1-20

Psychiatric Receptionist information

See Michigan salary details

$8

$15

$21

How much do psychiatric receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for psychiatric receptionist in Michigan is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What is a psychiatric receptionist?

Psychiatric receptionists are administrative professionals who work in mental health facilities, such as psychiatric hospitals, clinics, or private practices. They are responsible for greeting patients, scheduling appointments, answering phone calls, maintaining patient records, and ensuring the smooth flow of information between patients and clinical staff. In addition to typical reception duties, they often handle sensitive information with confidentiality and may assist patients who are in distress. Their role is crucial in creating a welcoming and organized environment for both patients and healthcare providers.

What are the key skills and qualifications needed to thrive as a psychiatric receptionist?

To thrive as a Psychiatric Receptionist, you need strong organizational skills, attention to confidentiality, and experience with medical office administration, often supported by a high school diploma or related certification. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic billing processes is typically required. Excellent communication, empathy, and stress management are standout soft skills for handling sensitive patient interactions and supporting clinical staff. These abilities ensure efficient office operations, protect patient privacy, and foster a welcoming environment for individuals seeking mental health services.

What are some common challenges a psychiatric receptionist might face, and how can they be managed?

A Psychiatric Receptionist often handles sensitive situations, such as interacting with patients experiencing emotional distress or crisis. Managing confidentiality, maintaining a calm demeanor, and effectively prioritizing tasks during busy periods are common challenges. Building strong communication skills and developing an empathetic approach can help in de-escalating tense interactions. Establishing clear protocols with clinical staff and staying organized with scheduling and documentation are also key to managing daily demands effectively.

What is the difference between Psychiatric Receptionist vs Medical Receptionist?

AspectPsychiatric ReceptionistMedical Receptionist
Required CredentialsHigh school diploma, some certifications in mental health or healthcareHigh school diploma, medical office certifications often preferred
Work EnvironmentPsychiatric clinics, mental health facilitiesGeneral medical offices, clinics, hospitals
Employer & IndustryBehavioral health providers, mental health clinicsHospitals, outpatient clinics, private practices
Common Search & ComparisonPsychiatric Receptionist vs Medical Receptionist

The main difference between a Psychiatric Receptionist and a Medical Receptionist lies in their work environment and specialized knowledge. Psychiatric Receptionists work primarily in mental health settings, handling patients with mental health needs, while Medical Receptionists work in general healthcare environments. Both roles require strong administrative skills, but Psychiatric Receptionists often need additional understanding of mental health terminology and patient confidentiality specific to psychiatric care.

What job categories do people searching Psychiatric Receptionist jobs in Michigan look for?

The top searched job categories for Psychiatric Receptionist jobs in Michigan are:

Infographic showing various Psychiatric Receptionist job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, 5% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $32,299 per year, or $15.5 per hour.

Receptionist - Medication Management Clinic- Part time

UHS

Grand Rapids, MI • On-site

$15.75 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Universal Health Services rating

6.9

Company rating: 6.9 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

453rd of 898 rated healthcare providers


Job description

Responsibilities
Benefit Highlights:
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • Generous Paid Time Off (PTO) of 6.46 hour biweekly accrued
  • Basic Life Insurance of 1x your salary
  • Short-Term Disability (STD) and Long-Term Disability (LTD)
  • Student Loan Reimbursement Program (Up to $200 per month)
  • Tuition Reimbursement
  • Pet Insurance and much more
Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. As a part of our continued success and growth, we are seeking qualified applicants for a Receptionist - Medication Management Clinic.
The Receptionist - Medication Management Clinic cordially greets and receives hospital guests, ascertains their needs and appropriately directs visitors. Operates the hospital switchboard in a professional manner and correctly routes calls. Performs admission registration process and a variety of clerical duties. Complies with attendance and punctuality policy. Performs other duties as assigned by supervisor.
Schedule can vary: Monday-Friday 9:00am-5:30pm Approx- 40 hours/week.
Essential Job Responsibilities:
  • Welcomes and greets patients as they arrive for their scheduled appointment.
  • Reviews and verifies demographic information and insurance coverage, updating computer system as needed.
  • Distributes and reviews patient forms and screening tools.
  • Collects co-pays and provides patient with a receipt.
  • Schedules patient appointments.
  • Monitors waiting room and communicates appropriately with patients about treatment delays.
  • Answers the phone in a polite and professional manner, takes complete and accurate messages and/or routes the call to the appropriate member of the clinic team.
  • Makes appointment reminder calls.
  • Follows up on missed appointments.
  • Protects the confidentiality of clinic information and adheres to privacy and patient rights procedures.
  • Completes filing as needed and required to ensure patient records are accurate and complete.
  • Other duties as assigned.
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
Qualifications
Education and Experience Requirements:
  • High school graduate or equivalent
  • Accurate typing skills and previous office experience.
  • Effective oral and written communication skills and demonstrated interpersonal skills to interact with a diverse population.
  • Ability to make independent, responsible decisions upholding hospital policies.

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US