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Psr Hospital Jobs (NOW HIRING)

PSR Scheduler Float MG

Naples, FL · On-site

$17.75 - $22.75/hr

Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical ... The PSR/Scheduler is responsible for obtaining all information to ensure verification and ...

PSR Scheduler Float MG

Naples, FL · On-site

$17.75 - $22.75/hr

Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical ... The PSR/Scheduler is responsible for obtaining all information to ensure verification and ...

PSR Scheduler Internal Med Eagleview

Naples, FL · On-site

$18 - $23.25/hr

Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical ... The PSR/Scheduler is responsible for obtaining all information to ensure verification and ...

PSR Scheduler Primary Care NE

Naples, FL · On-site

$18.50 - $24/hr

Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical ... The PSR/Scheduler is responsible for obtaining all information to ensure verification and ...

PSR Scheduler Immediate Care Vand

Naples, FL · On-site

$17.75 - $22.75/hr

Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical ... The PSR/Scheduler is responsible for obtaining all information to ensure verification and ...

PRN PSR

Pavilion, NY · On-site

$16.50 - $21/hr

Position Title PRN PSR Arbor Creek Medical Pavilion Position Summary / Career Interest: Patient ... to the hospital. Financial communication with patients will be handled in a positive and ...

$17.25 - $21.75/hr

Position Title PRN PSR Arbor Creek Medical Pavilion Position Summary / Career Interest:Patient ... to the hospital. Financial communication with patients will be handled in a positive and ...

$17.25 - $21.75/hr

Position Title PRN PSR Arbor Creek Medical Pavilion Position Summary / Career Interest:Patient ... to the hospital. Financial communication with patients will be handled in a positive and ...

PSR Scheduler Gen Surgery Medical Blvd

Naples, FL · On-site

$16.75 - $21.25/hr

Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical ... The PSR/Scheduler is responsible for obtaining all information to ensure verification and ...

PSR Scheduler Gen Surgery Med Plaza

Naples, FL · On-site

$17.75 - $22.75/hr

Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical ... The PSR/Scheduler is responsible for obtaining all information to ensure verification and ...

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Psr Hospital information

See salary details

$35.5K

$123.6K

$248K

How much do psr hospital jobs pay per year?

As of Jun 10, 2026, the average yearly pay for psr hospital in the United States is $123,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a PSR (Patient Service Representative) in a hospital, and why are they important?

To thrive as a Patient Service Representative (PSR) in a hospital, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare administration coursework or experience. Familiarity with electronic medical records (EMR) systems, scheduling software, and healthcare billing tools is commonly required. Exceptional communication, customer service orientation, and problem-solving abilities help PSRs manage patient interactions and collaborate with medical staff. These skills are critical for ensuring efficient patient flow, accurate record keeping, and a positive patient experience in a hospital setting.

What is the difference between Psr Hospital vs Psr Nurse?

AspectPsr HospitalPsr Nurse
CredentialsDiploma or degree in healthcare, certification in psychiatric or hospital careRegistered Nurse license, specialized psychiatric training
Work EnvironmentHospital settings, psychiatric wards, inpatient unitsDirect patient care, psychiatric units, hospitals
Employer & IndustryHospitals, mental health facilitiesHospitals, clinics, mental health centers

While both Psr Hospital and Psr Nurse work in healthcare settings, Psr Hospital typically refers to the institution providing psychiatric care, whereas Psr Nurse is a healthcare professional delivering direct patient care within such facilities. Understanding these roles helps clarify career paths and job expectations in psychiatric healthcare.

What are PSR hospital jobs?

PSR hospital jobs typically refer to roles related to Patient Service Representatives (PSRs) in a hospital setting. A PSR in a hospital is responsible for greeting patients, handling registration and check-in processes, managing patient information, and assisting with scheduling and billing inquiries. They act as a liaison between patients and medical staff, ensuring smooth communication and a positive experience for patients. PSRs play a crucial role in supporting hospital operations and providing excellent customer service. These positions usually require strong organizational, communication, and customer service skills.

What are some common challenges faced by a Patient Service Representative (PSR) in a hospital setting?

As a Patient Service Representative in a hospital, you may regularly encounter high patient volumes and the need to manage multiple tasks simultaneously, such as scheduling appointments, verifying insurance, and addressing patient inquiries. Navigating sensitive situations with empathy and professionalism is also common, especially when patients are stressed or upset. The role requires strong attention to detail and adaptability, as you collaborate closely with medical staff and other administrative teams to ensure smooth patient flow and accurate record-keeping.
More about Psr Hospital jobs
What cities are hiring for Psr Hospital jobs? Cities with the most Psr Hospital job openings:
What states have the most Psr Hospital jobs? States with the most job openings for Psr Hospital jobs include:
Infographic showing various Psr Hospital job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 70% Full Time, 16% Part Time, and 9% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $123,586 per year, or $59.4 per hour.

$14.75 - $18.25/hr

Other

Posted 10 days ago


Job description

About Us:
Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.
With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.
Job Summary:
The Patient Service Representative (PSR) - Call Center position is the first point of contact for Wayne Health. They provide excellent customer service when answering incoming calls from patients and the public, schedule appointments, make follow-up phone calls, address complaints, troubleshoot problems and provide information to patients and public.
Additionally, the Patient Service Representative (PSR) - Call Center position will perform reception and clerical duties in an outpatient clinical setting which involves constant interaction with patients, Physicians, and other clinical team members. The Patient Service Representative (PSR) - Call Center role demonstrates a commitment to a patient-centric, efficient health care delivery system that focuses on quality, safety, and operational excellence.
Job Description:
Essential Duties and Responsibilities:
  • Answer Wayne Health calls
  • Schedule appointments for new and returning patients
  • Update patient information and patient registration
  • Call patients who have missed their appointments for follow up or rescheduling
  • Schedule appointments for imaging, lab visits, vaccinations, etc.
  • Responds to patient/customer inquiries both over the phone and by email
  • Research required information using available resources
  • Respond to and resolve patient complaints
  • Process referral requests
  • Identify and escalate urgent and emergent patient questions
  • Route calls to appropriate resources when unable to resolve the complaint/concern directly
  • Follow up with patients and callers within predefined timeframes set by departments
  • Document all call information according to standard operating procedures
  • Exercise sound judgement and decision-making skills
  • Communicate clearly, take initiative and is flexible
  • Exhibit good interpersonal communications skills
  • Convey a positive and professional image to the patients and the public
  • Work well under pressure
  • Contribute to the team effort
  • Accurately posts all charges for the date of service to the system and runs daily reports to ensure all charges are posted and completed batches are closed
  • Collect co-pays, fees for services, past due balances and post payments according to established policies
  • Reconcile monies collected with encounter form receipts or daily cash logs and maintains an accurate amount of petty cash
  • Prepare reconciliation forms and bank deposits for each practice date
  • Schedule patient appointments according to defined protocols
  • Verify prior authorizations, referrals, insurance coverage/policies and patient demographics
  • Provides excellent telephone etiquette for all calls
  • Document and communicates messages accurately to the appropriate personnel/staff members
  • Provide excellent customer service, anticipate and respond to needs of others, provide assistance in a courteous and timely manner, treats others with care and respect while maintaining privacy, confidentiality and dignity
  • Maintain a safe and clean work area and patient environment
  • Adhere to the Patient Service Representative dress code (Wayne Health Employee Handbook) and maintain a professional appearance that complies with the Wayne Health dress code
  • Travel to other Wayne Health clinic locations as needed
  • Attend all required meetings
  • Follow Quality and Patient Safety protocols including PCMH Initiatives
  • Demonstrates ability to learn EHR and follow instructions in that system
  • Protect patients' rights by maintaining confidentiality of personal and financial information
  • Consistently demonstrate and uphold Wayne Health's principles for providing high quality care to all patients in a professional and courteous manner
  • Perform additional work duties as assigned
Education, Licensure/Certification, and Training:
  • High School Diploma or equivalent required
  • Minimum 2 - 3 years Call Center or Physician Office experience
Skills and Abilities:
  • Run reports to ensure that charges posted accurately, and that completed batches are closed
  • Proficiency in Microsoft Word and Excel
  • Knowledge of basic medical terminology
  • Basic office skills including typing 35 wpm and accurately enter alpha numeric data
  • Possess excellent verbal, written communication and problem-solving skills
  • Excellent interpersonal skills necessary to establish and maintain productive working relationships with Physicians, patients, and their families and other people both inside and outside the clinical practice area
  • Excellent customer service skills including the ability to use independent thinking, sound judgement and creativity when resolving customer issues or concerns
  • Ability to effectively work independently and with a team
  • Manage multiple tasks with shifting priorities
  • Knowledge of medical insurance and medical office billing
  • Proficient in navigating EHR, Nextgen or Athena system preferred
  • Ability to stand/sit for long periods of times and lift up to 50 pounds
  • Requires sensitivity to work with seriously ill patients and their families
  • Competency of customer service skills
Safety Requirements:
  • Compliance with Department Health and Safety policies and procedures
Working Conditions/Schedule:
  • 40-hour work week, hours and days to be determined by the business needs of the department. Additional hours may be required

Wayne Health is an EEO/AA/Veteran/Disability Employer