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Psr Hospital Jobs in Rochester, NY (NOW HIRING)

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... A typical LifeVest ® patient is in the hospital awaiting discharge, and the Patient Service ...

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... A typical LifeVest ® patient is in the hospital awaiting discharge, and the Patient Service ...

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... A typical LifeVest ® patient is in the hospital awaiting discharge, and the Patient Service ...

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... A typical LifeVest ® patient is in the hospital awaiting discharge, and the Patient Service ...

Patient Service Representative

Rochester, NY · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... A typical LifeVest ® patient is in the hospital awaiting discharge, and the Patient Service ...

Psr Hospital information

See Rochester, NY salary details

$35K

$121.9K

$244.7K

How much do psr hospital jobs pay per year?

As of Sep 7, 2026, the average yearly pay for psr hospital in Rochester, NY is $121,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,800.00 and $141,600.00 per year, depending on experience, location, and employer.

What is a PSR hospital?

PSR hospital jobs typically refer to roles related to Patient Service Representatives (PSRs) in a hospital setting. A PSR in a hospital is responsible for greeting patients, handling registration and check-in processes, managing patient information, and assisting with scheduling and billing inquiries. They act as a liaison between patients and medical staff, ensuring smooth communication and a positive experience for patients. PSRs play a crucial role in supporting hospital operations and providing excellent customer service. These positions usually require strong organizational, communication, and customer service skills.

What are the key skills and qualifications needed to thrive as a PSR in a hospital?

To thrive as a Patient Service Representative (PSR) in a hospital, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare administration coursework or experience. Familiarity with electronic medical records (EMR) systems, scheduling software, and healthcare billing tools is commonly required. Exceptional communication, customer service orientation, and problem-solving abilities help PSRs manage patient interactions and collaborate with medical staff. These skills are critical for ensuring efficient patient flow, accurate record keeping, and a positive patient experience in a hospital setting.

What are some common challenges faced by a PSR in a hospital?

As a Patient Service Representative in a hospital, you may regularly encounter high patient volumes and the need to manage multiple tasks simultaneously, such as scheduling appointments, verifying insurance, and addressing patient inquiries. Navigating sensitive situations with empathy and professionalism is also common, especially when patients are stressed or upset. The role requires strong attention to detail and adaptability, as you collaborate closely with medical staff and other administrative teams to ensure smooth patient flow and accurate record-keeping.

What is the difference between Psr Hospital vs Psr Nurse?

AspectPsr HospitalPsr Nurse
CredentialsDiploma or degree in healthcare, certification in psychiatric or hospital careRegistered Nurse license, specialized psychiatric training
Work EnvironmentHospital settings, psychiatric wards, inpatient unitsDirect patient care, psychiatric units, hospitals
Employer & IndustryHospitals, mental health facilitiesHospitals, clinics, mental health centers

While both Psr Hospital and Psr Nurse work in healthcare settings, Psr Hospital typically refers to the institution providing psychiatric care, whereas Psr Nurse is a healthcare professional delivering direct patient care within such facilities. Understanding these roles helps clarify career paths and job expectations in psychiatric healthcare.

What is a typical day like in a Psr Hospital job?

A typical day for a PSR (Patient Service Representative) in a hospital involves greeting patients, verifying insurance information, scheduling appointments, and managing patient records. They often work in a fast-paced environment, requiring strong communication skills and familiarity with hospital software systems. The schedule usually includes standard office hours, but may require flexibility for emergencies or after-hours work.

What are popular job titles related to Psr Hospital jobs in Rochester, NY?

For Psr Hospital jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Psr Hospital jobs?

Cities near Rochester, NY with the most Psr Hospital job openings:

Infographic showing various Psr Hospital job openings in Rochester, NY as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 78% Full Time, 13% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $121,939 per year, or $58.6 per hour.

Patient Service Rep II - Medical Groups

Silver Cross Hospital

Pavilion, NY • On-site

$18.70 - $23.38/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Silver Cross Hospital rating

6.9

Company rating: 6.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

545th of 1,065 rated hospitals


Job description

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve...and for each other. Come join us! It's the way you want to be treated.
Position Summary: Responsible for coordinating all after visit activities including collection, review and update of all practice-specific forms, printing of the After Visit Summary (AVS) communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures. responsible for ensuring pre-visit clearing for the patient on the date of service if these activities have not been fully completed in advance.
Required Qualifications: Associate or Bachelor's degree preferred; High school diploma required. Prior experience and in-depth knowledge of insurance preferred. Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers. Exceptional customer service skills including the ability to us independent thinking, sound judgement and creativity when resolving customer issues. Ability to balance multiple priorities and effectively handle challenging situations. Excellent verbal communication skills. Ability to use personal commuters and select software applications.
Work Shift Details:
Days, Fulltime PSR for the OMP. Monday-Friday 2nd floor.
Department:
OMP BUILDING SHARE (FORMERLY PSMG MGMT)
Benefits for You
At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.
Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:
• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement
Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However,registry employees are ineligible for Health and Welfare benefits.
The expected pay for this position is listed below:
$18.70 - $23.38
The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

What Silver Cross Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Silver Cross Hospital logo

About Silver Cross Hospital

Sourced by ZipRecruiter

At Silver Cross, we pride ourselves on delivering unrivaled care to every patient, every time. As a result, our focus on safety, quality and patient experience has earned us numerous national awards over the years. As the needs of our community have grown, so has Silver Cross—in both size and stature. Our many healthcare services rapidly expanded, evolved and increased in complexity. To serve you and your loved ones even better than before, we've proudly partnered with many of Chicago's leading academic medical centers, bringing extraordinarily advanced care close to home.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

New Lenox, IL, US

Year founded

1895

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