Sales & Service Manager
Nashua, NH · On-site
... Prudential Overall Supply is seeking a results-driven Sales & Service Manager to lead and develop a team of Customer Sales Representatives and Route Managers. This role is critical to driving ...
Sales & Service Manager
Nashua, NH · On-site
... Prudential Overall Supply is seeking a results-driven Sales & Service Manager to lead and develop a team of Customer Sales Representatives and Route Managers. This role is critical to driving ...
Sales & Service Manager
Round Rock, TX · On-site
... Prudential Overall Supply is seeking a results-driven Sales & Service Manager to lead and develop a team of Customer Sales Representatives and Route Managers. This role is critical to driving ...
Sales & Service Manager
Round Rock, TX · On-site
... Prudential Overall Supply is seeking a results-driven Sales & Service Manager to lead and develop a team of Customer Sales Representatives and Route Managers. This role is critical to driving ...
Senior Sales Support Associate
Newark, NJ · On-site +1
$57K - $94K/yr
Knowledge and understanding of customer service and relationship management concepts preferred ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Senior Sales Support Associate
Newark, NJ · On-site +1
$57K - $94K/yr
Knowledge and understanding of customer service and relationship management concepts preferred ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Senior Appeals Analyst - LTD
$66K - $110K/yr
Demonstrate industry leading customer service internally and externally. * Administer and expertly ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Senior Appeals Analyst - LTD
$66K - $110K/yr
Demonstrate industry leading customer service internally and externally. * Administer and expertly ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Senior Sales Support Associate
$57K - $94K/yr
Knowledge and understanding of customer service and relationship management concepts preferred ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Senior Sales Support Associate
$57K - $94K/yr
Knowledge and understanding of customer service and relationship management concepts preferred ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Group Insurance - Disability Claims Specialist
$70K - $116K/yr
Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Group Insurance - Disability Claims Specialist
$70K - $116K/yr
Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Group Insurance - Disability Claims Specialist
$70K - $116K/yr
Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Group Insurance - Disability Claims Specialist
$70K - $116K/yr
Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Group Insurance Team Lead, Claims (STD) / Virtual
$89K - $147K/yr
Lead the team to achieve customer service and claims management excellence. * Ensure accuracy of ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Group Insurance Team Lead, Claims (STD) / Virtual
$89K - $147K/yr
Lead the team to achieve customer service and claims management excellence. * Ensure accuracy of ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Senior Appeals Analyst - LTD
Newark, NJ · On-site
$66K - $110K/yr
Demonstrate industry leading customer service internally and externally. * Administer and expertly ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Senior Appeals Analyst - LTD
Newark, NJ · On-site
$66K - $110K/yr
Demonstrate industry leading customer service internally and externally. * Administer and expertly ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Senior Appeals Analyst - STD
Newark, NJ · On-site
$66K - $110K/yr
Demonstrate industry leading customer service internally and externally. * Administer and expertly ... At Prudential, you can: Take charge of your career. We equip and empower our employees to expand ...
Senior Appeals Analyst - STD
Newark, NJ · On-site
$66K - $110K/yr
Demonstrate industry leading customer service internally and externally. * Administer and expertly ... At Prudential, you can: Take charge of your career. We equip and empower our employees to expand ...
Proven customer service skills with a genuine commitment to helping others. * Ability to adapt and ... Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align ...
Proven customer service skills with a genuine commitment to helping others. * Ability to adapt and ... Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align ...
Senior Appeals Analyst - STD
$66K - $110K/yr
Demonstrate industry leading customer service internally and externally. * Administer and expertly ... At Prudential, you can: Take charge of your career. We equip and empower our employees to expand ...
Senior Appeals Analyst - STD
$66K - $110K/yr
Demonstrate industry leading customer service internally and externally. * Administer and expertly ... At Prudential, you can: Take charge of your career. We equip and empower our employees to expand ...
Group Insurance Team Lead, Claims (STD) / Virtual
Newark, NJ · On-site +1
$89K - $147K/yr
Lead the team to achieve customer service and claims management excellence. * Ensure accuracy of ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Group Insurance Team Lead, Claims (STD) / Virtual
Newark, NJ · On-site +1
$89K - $147K/yr
Lead the team to achieve customer service and claims management excellence. * Ensure accuracy of ... Prudential is required by state specific laws to include the salary range for this role when hiring ...
Route Manager
Hillsboro, OR · On-site
$29/hr
Prudential Overall Supply is seeking a professional, growth-oriented, and customer-focused individual to join our team as a Route Manager . In this key leadership role, you'll help drive service ...
New
Route Manager
Hillsboro, OR · On-site
$29/hr
Prudential Overall Supply is seeking a professional, growth-oriented, and customer-focused individual to join our team as a Route Manager . In this key leadership role, you'll help drive service ...
New
Proven customer service skills with a genuine commitment to helping others. * Ability to adapt and ... Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align ...
Proven customer service skills with a genuine commitment to helping others. * Ability to adapt and ... Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align ...
Annuities Inbound Sales Consultant
Shelton, CT · Hybrid
$57K - $94K/yr
... leading financial services institutions! Prudential Annuities, a division within Prudential ... In this role, you will work on a vibrant team of 20-25 customer-focused individuals. In this fast ...
Annuities Inbound Sales Consultant
Shelton, CT · Hybrid
$57K - $94K/yr
... leading financial services institutions! Prudential Annuities, a division within Prudential ... In this role, you will work on a vibrant team of 20-25 customer-focused individuals. In this fast ...
Annuities Inbound Sales Consultant
Newark, NJ · Hybrid
$57K - $94K/yr
... leading financial services institutions! Prudential Annuities, a division within Prudential ... In this role, you will work on a vibrant team of 20-25 customer-focused individuals. In this fast ...
Annuities Inbound Sales Consultant
Newark, NJ · Hybrid
$57K - $94K/yr
... leading financial services institutions! Prudential Annuities, a division within Prudential ... In this role, you will work on a vibrant team of 20-25 customer-focused individuals. In this fast ...
Route Manager
Milpitas, CA · On-site
$29 - $31/hr
Prudential Overall Supply is seeking a professional, growth-oriented, and customer-focused individual to join our team as a Route Manager . In this key leadership role, you'll help drive service ...
Route Manager
Milpitas, CA · On-site
$29 - $31/hr
Prudential Overall Supply is seeking a professional, growth-oriented, and customer-focused individual to join our team as a Route Manager . In this key leadership role, you'll help drive service ...
Regional Account Manager, Medical Stop Loss (MSL) Distribution
Newark, NJ · On-site +1
$82K - $136K/yr
Prudential's Group Insurance (GI) Distribution organization delivers benefit services and solutions ... Support customer activities including finalist meetings, enrollment, and benefit fair preparation ...
Regional Account Manager, Medical Stop Loss (MSL) Distribution
Newark, NJ · On-site +1
$82K - $136K/yr
Prudential's Group Insurance (GI) Distribution organization delivers benefit services and solutions ... Support customer activities including finalist meetings, enrollment, and benefit fair preparation ...
Route Manager
Las Vegas, NV · On-site
$27/hr
Prudential Overall Supply is seeking a professional, growth-oriented, and customer-focused individual to join our team as a Route Manager . In this key leadership role, you'll help drive service ...
Route Manager
Las Vegas, NV · On-site
$27/hr
Prudential Overall Supply is seeking a professional, growth-oriented, and customer-focused individual to join our team as a Route Manager . In this key leadership role, you'll help drive service ...
Prudential Customer Service information
See salary details
$10.10 - $11.56
3% of jobs
$11.56 - $13.02
9% of jobs
$14.33 is the 25th percentile. Wages below this are outliers.
$13.02 - $14.49
15% of jobs
$14.49 - $15.95
21% of jobs
The median wage is $16.13 / hr.
$15.95 - $17.42
18% of jobs
$18.15 is the 75th percentile. Wages above this are outliers.
$17.42 - $18.88
18% of jobs
$18.88 - $20.35
5% of jobs
$20.35 - $21.81
3% of jobs
$21.81 - $23.27
2% of jobs
$23.27 - $24.74
3% of jobs
$24.74 - $26.20
2% of jobs
$10
$16
$26
How much do prudential customer service jobs pay per hour?
As of Aug 27, 2026, the average hourly pay for prudential customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.
What is a Prudential Customer Service representative?
Prudential Customer Service representatives are professionals who assist customers with inquiries about Prudential’s financial products and services, such as life insurance, retirement plans, and investment accounts. They handle customer questions, resolve issues, process requests, and provide information about policies and benefits. Their role requires strong communication and problem-solving skills to ensure customers receive efficient and accurate support. These representatives are typically available via phone, email, or online chat to help clients manage their accounts and understand their options.
What are the key skills and qualifications needed to thrive as a Prudential Customer Service representative?
To thrive as a Prudential Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some roles preferring prior customer service experience. Familiarity with CRM software, call center systems, and Prudential’s product knowledge is typically required. Active listening, patience, and a customer-focused attitude help you stand out in this position. These skills and qualities are vital for ensuring customer satisfaction, efficiently resolving inquiries, and maintaining Prudential's reputation for excellent service.
What are the most common challenges faced by Prudential Customer Service representatives, and how can new hires prepare for them?
Prudential Customer Service representatives often handle a high volume of complex inquiries related to insurance policies, claims, and financial products. A common challenge is managing multiple tasks while maintaining empathy and accuracy under pressure. New hires can prepare by familiarizing themselves with Prudential’s product offerings and practicing active listening and conflict resolution skills. Additionally, embracing continuous learning and seeking support from experienced team members can help you adapt more quickly and deliver exceptional service.
What is the difference between Prudential Customer Service vs Prudential Claims Specialist?
| Aspect | Prudential Customer Service | Prudential Claims Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; sometimes relevant certifications | High school diploma; insurance or claims processing certifications preferred |
| Work Environment | Call centers, office settings, customer interaction | Office settings, handling claims documentation and customer inquiries |
| Employer & Industry Usage | Insurance companies, customer support roles | Insurance companies, claims processing departments |
| Common Search & Comparison | Customer support roles in insurance | Claims processing and management roles |
Prudential Customer Service focuses on assisting clients with policy inquiries, billing, and general support, while Prudential Claims Specialist handles claims processing, evaluation, and resolution. Both roles require strong communication skills and insurance knowledge but differ in daily tasks and focus areas.
More about Prudential Customer Service jobs
What cities are hiring for Prudential Customer Service jobs?
Cities with the most Prudential Customer Service job openings:
What states have the most Prudential Customer Service jobs?
States with the most job openings for Prudential Customer Service jobs include:
What job categories do people searching Prudential Customer Service jobs look for?
The top searched job categories for Prudential Customer Service jobs are:
Sales & Service Manager
Nashua, NH • On-site
Prudential Overall Supply
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 6 days ago
Job description
Sales & Service Manager
What You’ll Do
What We’re Looking For
Why Work at Prudential Overall Supply?
About Prudential Overall Supply
Equal Opportunity Employer
Lead a High-Performing Team | Drive Growth | Monday–Friday Schedule
Prudential Overall Supply is seeking a results-driven Sales & Service Manager to lead and develop a team of Customer Sales Representatives and Route Managers. This role is critical to driving customer satisfaction, retention, and district growth through strong leadership, coaching, and operational excellence.
If you are a hands-on leader who thrives on building teams, solving problems, and delivering exceptional service—we want to hear from you.
What You’ll Do
- Lead, coach, and develop a team of Customer Sales Representatives and Route Managers
- Manage and grow a district through strong customer relationships and account retention
- Conduct customer audits, identify opportunities, and resolve service issues
- Train and onboard new Route Drivers/Customer Sales Representatives
- Drive performance through goal setting, accountability, and continuous improvement
- Ensure consistent, high-quality service delivery across all customer accounts
What We’re Looking For
- 2+ years of experience in customer service
- 2+ years of leadership experience (training, coaching, employee relations)
- Strong communication and problem-solving skills
- Self-starter with the ability to work independently and drive results
- Growth-oriented mindset with strong career ambition
- Valid driver’s license with a clean driving record
- Bachelor’s degree preferred
- Military experience is highly valued
Why Work at Prudential Overall Supply?
Competitive Pay + Bonus – Your time and hard work are valued
Comprehensive Benefits Package – Medical, Dental, and Vision coverage
401(k) with Company Match
Profit Sharing – When we do well, you do well
Paid Time Off – Vacation, holidays, and sick time
Tuition Reimbursement
Paid Life Insurance
Consistent Schedule – Monday through Friday
Uniforms Provided
Employee Discounts
Career Growth Opportunities – We promote from within
About Prudential Overall Supply
Since 1932, Prudential Overall Supply has been a leader in uniform and textile rental services. We provide best-in-class solutions including uniform rental, lease, and purchase programs across a wide range of industries.
We are proud to be an essential service provider, supporting our customers and communities with reliable, high-quality service. Our long-tenured employees and strong customer relationships are the foundation of our continued success.
Equal Opportunity Employer
Prudential Overall Supply is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, marital status, pregnancy, citizenship, or any other protected characteristic under applicable law.