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Prudential Customer Service Jobs (NOW HIRING)

Prudential Overall Supply

Plant Manager

Heath, OH · On-site

$75K - $90K/yr

It is this connection that enables Prudential to provide our customers with the best possible products and service at a fair price, today and into the future. Equal Opportunity Employer: Prudential ...

Prudential

Lead, Application Security

Newark, NJ · On-site

... services institutions. Your Team & Role As a Lead, Application Security on the Attack Surface ... Your work will have a direct impact on Prudential's products, platforms, and customer trust. The ...

Prudential

Premier Sales Executive Houston

Houston, TX · On-site

You will coordinate and conduct CE classes, Lunch & Learns and meetings about Prudential's Group Insurance products and services. You are a team player and passionate about the customer experience.

Prudential

Cloud & Container Security Specialist

Newark, NJ · Hybrid

$68.50 - $91/hr

When you join our organization at Prudential, you'll unlock an exciting and impactful career - all ... financial services institutions. Your Team & Role As a Specialist for Cloud/Containers on the ...

Prudential Overall Supply

Account Executive

Round Rock, TX · On-site

$60K - $90K/yr

... service. Our long-tenured employees and strong customer relationships are the foundation of our continued success. Equal Opportunity Employer Prudential Overall Supply is an Equal Opportunity ...

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How much do prudential customer service jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for prudential customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Prudential Customer Service representatives, and how can new hires prepare for them?

Prudential Customer Service representatives often handle a high volume of complex inquiries related to insurance policies, claims, and financial products. A common challenge is managing multiple tasks while maintaining empathy and accuracy under pressure. New hires can prepare by familiarizing themselves with Prudential’s product offerings and practicing active listening and conflict resolution skills. Additionally, embracing continuous learning and seeking support from experienced team members can help you adapt more quickly and deliver exceptional service.

What is the difference between Prudential Customer Service vs Prudential Claims Specialist?

AspectPrudential Customer ServicePrudential Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; insurance or claims processing certifications preferred
Work EnvironmentCall centers, office settings, customer interactionOffice settings, handling claims documentation and customer inquiries
Employer & Industry UsageInsurance companies, customer support rolesInsurance companies, claims processing departments
Common Search & ComparisonCustomer support roles in insuranceClaims processing and management roles

Prudential Customer Service focuses on assisting clients with policy inquiries, billing, and general support, while Prudential Claims Specialist handles claims processing, evaluation, and resolution. Both roles require strong communication skills and insurance knowledge but differ in daily tasks and focus areas.

What are the key skills and qualifications needed to thrive as a Prudential Customer Service Representative, and why are they important?

To thrive as a Prudential Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some roles preferring prior customer service experience. Familiarity with CRM software, call center systems, and Prudential’s product knowledge is typically required. Active listening, patience, and a customer-focused attitude help you stand out in this position. These skills and qualities are vital for ensuring customer satisfaction, efficiently resolving inquiries, and maintaining Prudential's reputation for excellent service.

What are Prudential Customer Service representatives?

Prudential Customer Service representatives are professionals who assist customers with inquiries about Prudential’s financial products and services, such as life insurance, retirement plans, and investment accounts. They handle customer questions, resolve issues, process requests, and provide information about policies and benefits. Their role requires strong communication and problem-solving skills to ensure customers receive efficient and accurate support. These representatives are typically available via phone, email, or online chat to help clients manage their accounts and understand their options.
More about Prudential Customer Service jobs
What cities are hiring for Prudential Customer Service jobs? Cities with the most Prudential Customer Service job openings:
What states have the most Prudential Customer Service jobs? States with the most job openings for Prudential Customer Service jobs include:
What job categories do people searching Prudential Customer Service jobs look for? The top searched job categories for Prudential Customer Service jobs are:
Prudential Customer Service jobs near you
Infographic showing various Prudential Customer Service job openings in the United States as of July 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.
Plant Manager

Plant Manager

Prudential Overall Supply

Heath, OH • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Our Plant Manager is responsible for the daily production processing of our Laundry facility. Managing the employees in our production, warehouse, and maintenance departments, you will be responsible for monitoring production flow, controlling costs, maintaining quality standards, and regulating product inventory. Managerial duties include all staffing, transfer, promotion, coaching, training, terminating, and employee review responsibilities.

Requirements:

  • We require 1+ years of managerial or supervisory experience, in a production environment
  • Qualified candidates should have previous experience controlling budgets, setting schedules, and meeting production deadlines
  • Production-line scheduling experience
  • Staff scheduling experience
  • Lean management experience utilizing computer controls
  • Must be growth oriented and career minded
  • Good communication skills are required
  • Bilingual (English/Spanish) preferred but not required
  • Bachelors Degree Preferred.

Benefits of working at Prudential Overall Supply:

- Competitive hourly rate. We know your time and hard work is valuable!

- Exceptional Health, Dental, and Vision Insurance

- Paid Time Off for vacation, holidays and sick time

- Full Tuition Reimbursement

- Paid Life Insurance

- 401K with company match

- Profit sharing. When we do well as a company, you do well!

- Regular work schedule, Monday – Friday

- Uniform Provided

- Employee Discounts

- Career development and advancement within the company. Let us help you reach your goals!

Company History: Since 1932, Prudential Overall Supply continues to provide best-in-class solutions for a business’ uniform and textile needs. Service programs include uniform rental, uniform lease, uniform purchase for industrial uniform programs and related services. We have been deemed essential in the services we provide to our clients and community. Prudential is grateful for the exceptional work produced by our industry-best tenured employees, and to our exceptional customer patronage. It is this connection that enables Prudential to provide our customers with the best possible products and service at a fair price, today and into the future.

Equal Opportunity Employer: Prudential Overall Supply is an equal opportunity employer. We do not discriminate in hiring or employing any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or intellectual disability, age veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discriminatory laws