ZipRecruiter

Log In

1

Prudential Customer Service Jobs in Texas (NOW HIRING)

Prudential Overall Supply

Office Clerk

Round Rock, TX · On-site

$17 - $22/hr

It is this connection that enables Prudential to provide our customers with the best possible products and service at a fair price, today and into the future. Prudential Overall Supply is an equal ...

Prudential Overall Supply

Laundry Worker

Round Rock, TX · On-site

$18.50/hr

... Prudential Overall Supply is proud to be a trusted name in uniform and textile services. We're ... customers. Our Production Employees are essential to our success. If you're looking for stable ...

Jobtailor

Sales Executive

Houston, TX · On-site

$70 - $110/hr

... services. * Support Prudential's presence in the marketplace by being risk smart and fully ... Successful ability to provide consultative solutions to meet customer/producer needs. * Successful ...

All JobsPrudential Customer Service JobsPrudential Customer Service Jobs in Texas

Prudential Customer Service information

See Texas salary details

$9

$15

$24

How much do prudential customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for prudential customer service in Texas is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.02 per hour, depending on experience, location, and employer.

What is a Prudential Customer Service representative?

Prudential Customer Service representatives are professionals who assist customers with inquiries about Prudential’s financial products and services, such as life insurance, retirement plans, and investment accounts. They handle customer questions, resolve issues, process requests, and provide information about policies and benefits. Their role requires strong communication and problem-solving skills to ensure customers receive efficient and accurate support. These representatives are typically available via phone, email, or online chat to help clients manage their accounts and understand their options.

What are the key skills and qualifications needed to thrive as a Prudential Customer Service representative?

To thrive as a Prudential Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some roles preferring prior customer service experience. Familiarity with CRM software, call center systems, and Prudential’s product knowledge is typically required. Active listening, patience, and a customer-focused attitude help you stand out in this position. These skills and qualities are vital for ensuring customer satisfaction, efficiently resolving inquiries, and maintaining Prudential's reputation for excellent service.

What are the most common challenges faced by Prudential Customer Service representatives, and how can new hires prepare for them?

Prudential Customer Service representatives often handle a high volume of complex inquiries related to insurance policies, claims, and financial products. A common challenge is managing multiple tasks while maintaining empathy and accuracy under pressure. New hires can prepare by familiarizing themselves with Prudential’s product offerings and practicing active listening and conflict resolution skills. Additionally, embracing continuous learning and seeking support from experienced team members can help you adapt more quickly and deliver exceptional service.

What is the difference between Prudential Customer Service vs Prudential Claims Specialist?

AspectPrudential Customer ServicePrudential Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; insurance or claims processing certifications preferred
Work EnvironmentCall centers, office settings, customer interactionOffice settings, handling claims documentation and customer inquiries
Employer & Industry UsageInsurance companies, customer support rolesInsurance companies, claims processing departments
Common Search & ComparisonCustomer support roles in insuranceClaims processing and management roles

Prudential Customer Service focuses on assisting clients with policy inquiries, billing, and general support, while Prudential Claims Specialist handles claims processing, evaluation, and resolution. Both roles require strong communication skills and insurance knowledge but differ in daily tasks and focus areas.

What are popular job titles related to Prudential Customer Service jobs in Texas?

For Prudential Customer Service jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Prudential Customer Service jobs in Texas look for?

The top searched job categories for Prudential Customer Service jobs in Texas are:

Prudential Customer Service jobs near you
Infographic showing various Prudential Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,917 per year, or $15.8 per hour.

Sales & Service Manager

Prudential Overall Supply

Round Rock, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Sales & Service Manager

Lead a High-Performing Team | Drive Growth | Monday–Friday Schedule

Prudential Overall Supply is seeking a results-driven Sales & Service Manager to lead and develop a team of Customer Sales Representatives and Route Managers. This role is critical to driving customer satisfaction, retention, and district growth through strong leadership, coaching, and operational excellence.

If you are a hands-on leader who thrives on building teams, solving problems, and delivering exceptional service—we want to hear from you.

What You’ll Do
  • Lead, coach, and develop a team of Route Sales Representatives and Route Managers
  • Manage and grow a district through strong customer relationships and account retention
  • Conduct customer audits, identify opportunities, and resolve service issues
  • Train and onboard new Route Drivers/Customer Sales Representatives
  • Drive performance through goal setting, accountability, and continuous improvement
  • Ensure consistent, high-quality service delivery across all customer accounts
What We’re Looking For
  • 2+ years of experience in customer service
  • 2+ years of leadership experience (training, coaching, employee relations)
  • Strong communication and problem-solving skills
  • Self-starter with the ability to work independently and drive results
  • Growth-oriented mindset with strong career ambition
  • Valid driver’s license with a clean driving record
  • Bachelor’s degree preferred
  • Military experience is highly valued
Why Work at Prudential Overall Supply?

Competitive Pay + Bonus – Your time and hard work are valued
Comprehensive Benefits Package – Medical, Dental, and Vision coverage
401(k) with Company Match
Profit Sharing – When we do well, you do well
Paid Time Off – Vacation, holidays, and sick time
Tuition Reimbursement
Paid Life Insurance
Consistent Schedule – Monday through Friday
Uniforms Provided
Employee Discounts
Career Growth Opportunities – We promote from within

About Prudential Overall Supply

Since 1932, Prudential Overall Supply has been a leader in uniform and textile rental services. We provide best-in-class solutions including uniform rental, lease, and purchase programs across a wide range of industries.

We are proud to be an essential service provider, supporting our customers and communities with reliable, high-quality service. Our long-tenured employees and strong customer relationships are the foundation of our continued success.

Equal Opportunity Employer

Prudential Overall Supply is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, marital status, pregnancy, citizenship, or any other protected characteristic under applicable law.


Apply