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Prudential Customer Service Jobs in California (NOW HIRING)

Prudential Overall Supply

Route Manager

Milpitas, CA · On-site

$29 - $31/hr

Prudential Overall Supply is seeking a professional, growth-oriented, and customer-focused individual to join our team as a Route Manager . In this key leadership role, you'll help drive service ...

Prudential Overall Supply

Office Clerk

Milpitas, CA · On-site

$17.75 - $22.75/hr

It is this connection that enables Prudential to provide our customers with the best possible products and service at a fair price, today and into the future. Prudential Overall Supply is an equal ...

Prudential Overall Supply

Laundry Worker

Riverside, CA · On-site

$19 - $19.50/hr

It is this connection that enables Prudential to provide our customers with the best possible products and service at a fair price, today and into the future. Equal Opportunity Employer: Prudential ...

Prudential Overall Supply

Office Clerk

Milpitas, CA · On-site

$22 - $24/hr

It is this connection that enables Prudential to provide our customers with the best possible products and service at a fair price, today and into the future. Prudential Overall Supply is an equal ...

Prudential Overall Supply

Laundry Worker

Commerce, CA · On-site

$19.50/hr

It is this connection that enables Prudential to provide our customers with the best possible products and service at a fair price, today and into the future. Equal Opportunity Employer: Prudential ...

Prudential Overall Supply

Janitor

Milpitas, CA · On-site

$16.25 - $20.75/hr

... service. Our long-tenured employees and strong customer relationships are the foundation of our continued success. Equal Opportunity Employer Prudential Overall Supply is an Equal Opportunity ...

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Prudential Customer Service information

See California salary details

$9

$16

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How much do prudential customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for prudential customer service in California is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is a Prudential Customer Service representative?

Prudential Customer Service representatives are professionals who assist customers with inquiries about Prudential’s financial products and services, such as life insurance, retirement plans, and investment accounts. They handle customer questions, resolve issues, process requests, and provide information about policies and benefits. Their role requires strong communication and problem-solving skills to ensure customers receive efficient and accurate support. These representatives are typically available via phone, email, or online chat to help clients manage their accounts and understand their options.

What are the key skills and qualifications needed to thrive as a Prudential Customer Service representative?

To thrive as a Prudential Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some roles preferring prior customer service experience. Familiarity with CRM software, call center systems, and Prudential’s product knowledge is typically required. Active listening, patience, and a customer-focused attitude help you stand out in this position. These skills and qualities are vital for ensuring customer satisfaction, efficiently resolving inquiries, and maintaining Prudential's reputation for excellent service.

What are the most common challenges faced by Prudential Customer Service representatives, and how can new hires prepare for them?

Prudential Customer Service representatives often handle a high volume of complex inquiries related to insurance policies, claims, and financial products. A common challenge is managing multiple tasks while maintaining empathy and accuracy under pressure. New hires can prepare by familiarizing themselves with Prudential’s product offerings and practicing active listening and conflict resolution skills. Additionally, embracing continuous learning and seeking support from experienced team members can help you adapt more quickly and deliver exceptional service.

What is the difference between Prudential Customer Service vs Prudential Claims Specialist?

AspectPrudential Customer ServicePrudential Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsHigh school diploma; insurance or claims processing certifications preferred
Work EnvironmentCall centers, office settings, customer interactionOffice settings, handling claims documentation and customer inquiries
Employer & Industry UsageInsurance companies, customer support rolesInsurance companies, claims processing departments
Common Search & ComparisonCustomer support roles in insuranceClaims processing and management roles

Prudential Customer Service focuses on assisting clients with policy inquiries, billing, and general support, while Prudential Claims Specialist handles claims processing, evaluation, and resolution. Both roles require strong communication skills and insurance knowledge but differ in daily tasks and focus areas.

What are popular job titles related to Prudential Customer Service jobs in California?

For Prudential Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Prudential Customer Service jobs in California look for?

The top searched job categories for Prudential Customer Service jobs in California are:

Prudential Customer Service jobs near you
Infographic showing various Prudential Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Route Manager

Prudential Overall Supply

Milpitas, CA • On-site

$29 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Prudential Overall Supply is seeking a professional, growth-oriented, and customer-focused individual to join our team as a Route Manager. In this key leadership role, you’ll help drive service excellence, develop frontline talent, and support business growth across your assigned district.

What You'll Do

As a Route Manager, you'll play a vital part in our service delivery and customer satisfaction. Key responsibilities include:

  • Leading, training, and mentoring route drivers and customer service representatives

  • Conducting regular customer service audits and resolving service issues promptly

  • Supporting route operations during employee absences, including driving routes as needed

  • Driving growth and performance across your district through service excellence

  • Assisting with recruiting, onboarding, and employee development

  • Maintaining strong relationships with customers and reinforcing our service commitment

  • Performing all other duties as assigned with a proactive, team-first mindset

  • Other duties as required.

This position is designed for career progression into higher leadership roles.

What We're Looking For

  • Minimum 2 years of supervisory experience, with a proven track record of leading teams

  • Experience in training, goal setting, employee development, and day-to-day team management

  • Strong customer service and communication skills

  • Clean driving record that meets company standards (CDL not required)

  • Ability to travel up to 50%

  • Willingness and ability to operate a delivery route when needed

  • Military experience highly valued and encouraged

  • Associate degree or equivalent work experience preferred, but not required

Benefits of working at Prudential Overall Supply:

  • Competitive hourly rate. We know your time and hard work is valuable!
  • Exceptional medical, dental, and vision insurance
  • Paid time off for vacation and sick leave
  • Full tuition reimbursement
  • Paid life insurance
  • 401K with company match 
  • Profit sharing. When we do well as a company, you do well!
  • Regular work schedule, Monday through Friday
  • Paid holidays off
  • Uniform provided
  • Employee discounts
  • Career development and advancement within the company. Let us help you achieve your goals!

Company History:
Since 1932, Prudential Overall Supply continues to provide the best solutions for a company's uniform and textile needs. Service programs include uniform rental, uniform leasing, uniform purchasing for industrial uniform programs, and related services. We have been considered essential in the services we provide to our customers and the community. Prudential appreciates the exceptional work performed by our industry-leading employees and the exceptional support of our customers. It is this connection that allows Prudential to provide our customers with the best possible products and services at a fair price, today and in the future.


Equal Opportunity Employer:
Prudential Overall Supply is an equal opportunity employer. We do not discriminate in hiring or employment on the basis of race, color, sex, national origin, ancestry, religion, physical or intellectual disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

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