Prudential Customer Service Jobs (NOW HIRING)

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At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!
Prudential's Group Insurance (GI) Distribution organization delivers benefit services and solutions needed to fulfill our purpose of making lives better by solving the financial challenges of our changing world. The group is comprised of early talent, experienced, and executive teams with a keen focus on customer and marketplace centricity. We are looking for strategic Premier sales executive experts who love what they do and are passionate about ensuring individuals and families achieve financial wellness.
Your team:
You will be part of the GI Distribution Premier Accounts team. You and your team will evaluate and quote on Premier Account cases (100 -10,000 lives) that vary in complexity, receiving day-to-day leadership from your regional vice president. You'll be aligned with the client relationship team, product solution experts and underwriters, who you'll form positive relationships with, to collectively contribute to best client outcomes.
We will provide you with opportunities to further develop your skill set, stretch into new areas and work on transformational initiatives.
The current employee work arrangement for this position is Fully Virtual. However, it is understood that you must be located in the territory in order to best represent Prudential to our partners.
What you can expect:
You are a strategic Premier Sales Executive exercising with the ability to pursue and retain high levels of profitable business and solid relationships in a defined territory through proposal activity and broker development. You will review Request for Proposals (RFP's), discussing Plan features or enhancements with a consultant to better serve the needs of the client and their employees. You build relationships with key producers and consultants and will work closely with the Underwriting/Contracts and Compliance departments to negotiate the best pricing. You will coordinate and conduct CE classes, Lunch & Learns and meetings about Prudential's Group Insurance products and services.
You are a team player and passionate about the customer experience. You play a key role in supporting Prudential's presence in the marketplace by being risk smart and fully inclusive when delivering on our value proposition and in implementing new and innovative solutions.
You're a natural relationship builder. You build exceptional relationships with brokers, clients, peers and internal business partners. They trust you to provide the best experience for our clients, manage several priorities and communicate effectively.
What you'll need:
Demonstrated success in selling financial or health insurance to small, mid or large size clients.
Understanding of underwriting concepts and risk analysis
Self-motivated with the ability to grow the business and build and maintain relationships
Proven ability to successfully partner with internal business partners, consultants, brokerage firms and/or third-party administrators
Ability to effectively negotiate and influence others towards effective solution
Successful ability to provide consultative solutions to meet customer/producer needs
Successful time management skills with a proven competence for managing multiple tasks/initiatives simultaneously
Attention to detail, hyper focus on quality of deliverables
Ability to adapt, problem solve quickly and communicate valuable solutions
Passion for continuous improvement.
Active Life and Health Insurance license or obtained within 30 days of hire.
Excellent verbal/written communication skill
It'd be a plus if you had:
Advanced sales and technical ability in the 100+ employee market.
A high level of intermediary relationships and outstanding professional reputation.
Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
At Prudential, you can:
Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward.
We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our purpose.

#LI-IN

• Market competitive base salaries, with a yearly bonus potential at every level.

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.