Prudential Customer Service Jobs (NOW HIRING)

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At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!

Prudential Annuities, a division within Prudential's Individual Retirement Strategies Group, is currently seeking a sales professional to join its growing team as an Inbound Sales Consultant. In this role, you will work on a vibrant team of 20-25 customer-focused individuals. In this fast-paced, constantly changing role, you will help financial professionals solve their day-to-day problems and get the most out of their business relationships with Prudential.

Prudential's Annuities Business is gaining global recognition! Learn more about our business and accomplishment here:

https://pru.wd5.myworkdayjobs.com/Careers/page/2bf035ee7a4610011182807a60910004

The current Employee Work Arrangement for this opening is Hybrid. The employee will work 3 days a week at a Prudential location in Newark, NJ, Dresher, PA, or Shelton, CT. Employee will be required to attend or go into the office for any mandatory onsite/offsite meetings/trainings. Employee Work Arrangement is the businesses decision and can be adjusted or changed for business reasons at any time.

• Field daily phone calls, respond to emails, and routinely solve financial advisor needs as they arise.

• Deliver detailed responses to inquiries about Prudential product features, performance data, hypothetical illustrations, and requests for literature.

• Provide back-up coverage to Internal Wholesalers and their territories as needed.

• Reactively engage existing or prospective financial professionals in creative opportunities daily, using consultative selling techniques and by continuously educating about Prudential solutions.

• Receive immediate training, as well as ongoing coaching and mentoring from experienced members of the sales team in order to equip yourself with the meaningful sales and leadership skills necessary for success in this role.

• Focus on personal talent advancement to prepare for opportunities to become an Internal Wholesaler.

• SIE, FINRA Series 6 (or 7) and 63 REQUIRED

• If not currently licensed, see Annuities Sales Associate position

• Ability to pass State Insurance license within 60 days

• Prior Sales experience, preferably with Annuities

• Knowledge of Annuities concepts or the retirement industry

• Self-motivated and team-focused

• Excellent verbal and written communication skills

• Flexibility, resourcefulness, tactfulness, and a desire to continuously improve

• Bachelor's degree or equivalent work experience

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

• Market competitive base salaries, with a yearly bonus potential at every level.

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.