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Provider Services Representative Jobs (NOW HIRING)

Patient Services Rep

Belleville, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Belleville OBGYN Req ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep Location: Barnabas Health Medical Group Department Name: MG Orthopedics ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Toms River, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Ocean ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Lakewood, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Hillsborough, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: MG Orthopedics ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: MG Orthopedics ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Alrdrich Primary Care ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: MG Orthopedics ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Neptune, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Rutgers University Medical Grp Department Name: Pediatric Orthopedic ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Alrdrich Primary Care ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Endocrinology ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Hillsborough, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Req #: 0000257009 Category: Revenue Cycle and Patient Access Status: Full-Time ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Patient Services Rep

Hillsborough, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Req #: 0000257009 Category: Revenue Cycle and Patient Access Status: Full-Time ... Coordinating with insurance providers and handling pre-authorizations and certifications as ...

Showing results 41-60

Provider Services Representative information

See salary details

$29.5K

$48.3K

$78.5K

How much do provider services representative jobs pay per year?

As of Sep 6, 2026, the average yearly pay for provider services representative in the United States is $48,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What is a provider services representative?

Provider Services Representatives are professionals who serve as the main point of contact between healthcare providers (such as doctors, hospitals, and clinics) and health insurance companies. They help resolve provider inquiries related to claims, benefits, eligibility, authorizations, and network participation. Their role ensures smooth communication and understanding between providers and insurers, ultimately helping patients receive the care they need. Provider Services Representatives may also assist with provider education and support efforts to improve provider satisfaction.

What are the key skills and qualifications needed to thrive as a provider services representative?

To thrive as a Provider Services Representative, you need strong knowledge of healthcare policies, insurance processes, and customer service, often supported by a relevant associate degree or healthcare administration experience. Familiarity with claims processing systems, medical billing software, and CRM platforms is typically required. Excellent communication, problem-solving, and organizational skills help you manage provider inquiries and resolve issues efficiently. These skills ensure accurate information exchange, provider satisfaction, and smooth operations within healthcare organizations.

What are some of the most common challenges faced by provider services representatives, and how can they be managed effectively?

Provider Services Representatives often encounter challenges such as resolving complex provider inquiries, navigating frequent updates to healthcare policies, and balancing a high volume of calls or cases. Successful representatives manage these challenges by staying up-to-date with policy changes through regular training, leveraging internal resources for quick issue resolution, and developing strong communication skills to clearly explain procedures to providers. Building collaborative relationships with other departments, such as claims or credentialing teams, also helps streamline the resolution process and enhances overall service quality.

What is the difference between Provider Services Representative vs Customer Service Representative?

AspectProvider Services RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge often preferredHigh school diploma or equivalent; general customer service skills
Work EnvironmentHealthcare offices, insurance companies, provider networksRetail, call centers, various industries
Employer & IndustryHealthcare, insurance providersVarious sectors including retail, telecom, finance
Common Search IntentUnderstanding healthcare provider support rolesGeneral customer support roles

The Provider Services Representative primarily works within healthcare and insurance settings, focusing on supporting healthcare providers and managing provider-related inquiries. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries. While both roles require strong communication skills, Provider Services Representatives often need healthcare knowledge and familiarity with insurance processes, making their role more specialized within the healthcare industry.

More about Provider Services Representative jobs

What cities are hiring for Provider Services Representative jobs?

Cities with the most Provider Services Representative job openings:

Who are the top companies hiring for Provider Services Representative jobs?

The top employers for Provider Services Representative jobs are:

What states have the most Provider Services Representative jobs?

States with the most job openings for Provider Services Representative jobs include:

Infographic showing various Provider Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,284 per year, or $23.2 per hour.

Patient Services Rep

RWJBarnabas Health

Belleville, NJ • On-site

$21.07 - $26.22/hr

Full-time

Posted 10 days ago


RWJBarnabas Health rating

7.5

Company rating: 7.5 out of 10

Based on 332 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers


Job description

Job Title: Patient Services Rep

Location: Barnabas Health Medical Group

Department Name: Belleville OBGYN

Req #: 0000263945

Status: Hourly

Shift: Day

Pay Range: $21.07 - $26.22 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Our Patient Services Reps are the heartbeat of the patient experience. Step into a fast-paced, patient-focused role where every interaction makes a difference. As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ensure efficient day-to-day operations.

The Patient Service Representative (PSR) may be the perfect role for you if you enjoy helping others, thrive in a busy environment, and are passionate about creating positive experiences for patients and their families. If you are organized, customer-service driven, and motivated to make a meaningful impact with every interaction, this position provides the opportunity, challenge, and purpose you are seeking.

As a Patient Service Representative (PSR), a typical day might include the following:

  • Welcoming patients and performing patient check-in and check-out functions with professionalism and compassion.
  • Preparing for patient visits by reviewing schedules and ensuring all necessary information is available.
  • Scheduling patient appointments and coordinating follow-up visits as needed.
  • Answering routine questions in person and over the telephone while providing exceptional customer service.
  • Performing clerical responsibilities including copying, scanning, faxing, sorting, and distributing mail.
  • Creating, maintaining, filing, and organizing patient health record information.
  • Coordinating with insurance providers and handling pre-authorizations and certifications as necessary.
  • Protecting patient privacy and contributing to a safe, efficient, and welcoming practice environment.

The Patient Service Representative (PSR) role might be for you if:

  • You are passionate about delivering excellent customer service and creating a positive patient experience.
  • You communicate clearly and compassionately with patients, families, and team members.
  • You stay organized and can effectively manage multiple priorities in a fast-paced environment.
  • You pay close attention to detail and value accuracy in your work.
  • You work well independently and collaboratively as part of a team.
  • You lead with integrity and are proud to represent the RWJBarnabas Health mission, vision, and values.
  • Schedule: Day shift, Monday through Friday 8AM-4:30PM, 9:30AM-6PM (flexibility is required), Full-TIme 40 hours per week

To be considered for this opportunity, you must have a High School Diploma or General Education Degree (GED) and relevant experience and/or training. Candidates must demonstrate a clear understanding of the importance of patient satisfaction and safety and possess strong oral and written communication skills. Preferred qualifications include an Associate's or Bachelor's degree, previous medical receptionist or general office experience, and knowledge of medical terminology and electronic medical record (EMR) systems. Bilingual preferred. 


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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015