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Provider Services Representative Jobs (NOW HIRING)

Catalight

Client Services Representative

$25 - $30/hr

The Client Services Representative serves as the first point of customer ("client") contact ... This position provides support and back up to Admissions Coordinators. CORE RESPONSIBILITIES ...

Main Line Health

Patient Services Representative

Exton, PA · On-site

$17 - $21.50/hr

Regardless of our unique design, we all share a purpose: providing superior service and care ... Patient Service Representative in Paoli, King of Prussia, West Chester, or Downingtown locations.

Cooper Aerobics

Patient Services Representative

Dallas, TX · On-site

$16.25 - $20.50/hr

The Patient Services Representative greets our patients and initiates the check-in process to ... Consistently provide superior internal and external customer service. * Answer telephone in a ...

Envision Eye Care

Patient Services Representative

Gray, TN · On-site

$14 - $16/hr

Join our dynamic team as a Full Time Patient Services Representative at Envision Eye Care in Gray ... A commitment to providing exemplary customer service and a willingness to learn and grow within the ...

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Provider Services Representative information

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$29.5K

$48.3K

$78.5K

How much do provider services representative jobs pay per year?

As of Jul 7, 2026, the average yearly pay for provider services representative in the United States is $48,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What are Provider Services Representatives?

Provider Services Representatives are professionals who serve as the main point of contact between healthcare providers (such as doctors, hospitals, and clinics) and health insurance companies. They help resolve provider inquiries related to claims, benefits, eligibility, authorizations, and network participation. Their role ensures smooth communication and understanding between providers and insurers, ultimately helping patients receive the care they need. Provider Services Representatives may also assist with provider education and support efforts to improve provider satisfaction.

What is the difference between Provider Services Representative vs Customer Service Representative?

AspectProvider Services RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge often preferredHigh school diploma or equivalent; general customer service skills
Work EnvironmentHealthcare offices, insurance companies, provider networksRetail, call centers, various industries
Employer & IndustryHealthcare, insurance providersVarious sectors including retail, telecom, finance
Common Search IntentUnderstanding healthcare provider support rolesGeneral customer support roles

The Provider Services Representative primarily works within healthcare and insurance settings, focusing on supporting healthcare providers and managing provider-related inquiries. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries. While both roles require strong communication skills, Provider Services Representatives often need healthcare knowledge and familiarity with insurance processes, making their role more specialized within the healthcare industry.

What are some of the most common challenges faced by Provider Services Representatives, and how can they be managed effectively?

Provider Services Representatives often encounter challenges such as resolving complex provider inquiries, navigating frequent updates to healthcare policies, and balancing a high volume of calls or cases. Successful representatives manage these challenges by staying up-to-date with policy changes through regular training, leveraging internal resources for quick issue resolution, and developing strong communication skills to clearly explain procedures to providers. Building collaborative relationships with other departments, such as claims or credentialing teams, also helps streamline the resolution process and enhances overall service quality.

What are the key skills and qualifications needed to thrive as a Provider Services Representative, and why are they important?

To thrive as a Provider Services Representative, you need strong knowledge of healthcare policies, insurance processes, and customer service, often supported by a relevant associate degree or healthcare administration experience. Familiarity with claims processing systems, medical billing software, and CRM platforms is typically required. Excellent communication, problem-solving, and organizational skills help you manage provider inquiries and resolve issues efficiently. These skills ensure accurate information exchange, provider satisfaction, and smooth operations within healthcare organizations.
More about Provider Services Representative jobs
What cities are hiring for Provider Services Representative jobs? Cities with the most Provider Services Representative job openings:
Who are the top companies hiring for Provider Services Representative jobs? The top employers for Provider Services Representative jobs are:
What states have the most Provider Services Representative jobs? States with the most job openings for Provider Services Representative jobs include:
What job categories do people searching Provider Services Representative jobs look for? The top searched job categories for Provider Services Representative jobs are:
Provider Services Representative jobs near you
Infographic showing various Provider Services Representative job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,284 per year, or $23.2 per hour.
Patient Services Representative

Patient Services Representative

My Community Dental Centers Inc.

Big Rapids, MI • On-site

$15 - $19/hr

Full-time

Dental

Posted 5 days ago

Job description

Overview
Patient Services Representative
Full-Time Monday thru Friday
Office Hours 8-4:30
Big Rapids, MI
Starting at $18
About My Community Dental Centers
At My Community Dental Centers, our mission centers around people. We build a passionate, mission-driven team dedicated to improving community health by providing quality dental care for all. We foster a supportive work environment where our Patient Service Representatives can grow and thrive, offering ample opportunities for mentorship, education, and career development.
Founded in 2006, MCDC is committed to providing high-quality dental care to everyone, including those on Medicaid or without insurance across 28 centers in Michigan. If you're passionate about making a positive impact as a Patient Services Representative, we invite you to join our team!
Patient Services Representative: Key Responsibilities
As a valued member of our team, our Patient Services Representatives (PSR) play an integral role in creating lasting impressions that promote a positive patient experience. The PSR role is essential in building a patient-centric culture that fosters loyalty and trust within the communities we serve.
  • Greet patients and visitors professionally in-person and over telephone.
  • Coordinate effective scheduling and confirmation of appointments.
  • Assist in the coordination of incoming and outgoing patient referrals.
  • Ensure patient chart accuracy and the collection of required documentation and consents.
  • Verify patient insurance and eligibility, and collect payments as required.
  • Notify providers of patient arrivals and assist in presenting pertinent patient information.
  • Assist patients with the check-in and check-out process.
  • Confirm all future appointments and assist in scheduling follow-up treatment.
  • Maintain financial records and perform daily and weekly deposits.
  • Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies.

You may be a good fit for ourpSR Patient Services Representative role if you possess:
  • Strong leadership, problem-solving and communication skills.
  • Ability to work with interruptions and to manage multiple priorities while meeting deadlines.
  • Ability to work unsupervised while maintaining a professional demeanor.
  • Computer skills i.e. Microsoft Word, Excel, Outlook, and Internet.
  • Ability to operate office equipment i.e. Calculator, fax, copier, scanner, credit card terminal, multiple phone lines.

Qualifications:
  • High school graduate or equivalent. (Required)
  • Dental or customer service experience preferred.

Visit our website to learn more about the benefits of working at MCDC: mydental.org/careers.
My Community Dental Centers is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, marital status, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

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