ZipRecruiter

Log In

1

Provider Service Advocate Jobs (NOW HIRING)

Champion Windows

Customer Advocate

Memphis, TN · On-site

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

Champion Windows

Customer Advocate

Louisville, KY

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

Champion Windows

Customer Advocate

Albany, NY · On-site

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

Champion Windows

Customer Advocate

Minneapolis, MN · On-site

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

LifeSource, Inc.

Be Seen First

Customer Service Advocate

Greensboro, NC · On-site

LifeSource, Inc. is currently searching for a Customer Service Advocate to join our passionate and ... Managing aspects of existing customer relationships with the goal of providing superior service and ...

Community Options

Provider Service Coord

Dallas, TX · On-site

We are actively seeking a Provider Service Coordinator in Dallas , TX. The Provider Services ... Advocate for the needs and choices of individuals in our care * Assist with determining appropriate ...

Axos Bank

Client Service Advocate

Omaha, NE

$48K/yr

About This Job The Client Service Advocate (CSA) at Axos Securities supports Registered Investment ... We are committed to providing equal employment opportunities to all employees and applicants ...

next page

Showing results 1-20

All JobsProvider Service Advocate Jobs

Provider Service Advocate information

See salary details

$11

$21

$32

How much do provider service advocate jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for provider service advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Provider Service Advocate vs Customer Service Representative?

AspectProvider Service AdvocateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent
Work EnvironmentHealthcare settings, insurance companies, or provider officesCall centers, retail, or service industries
Employer & IndustryHealthcare providers, insurance companies, healthcare networksRetail, telecommunications, financial services
Primary FocusAssisting healthcare providers with patient and insurance issuesAssisting customers with product or service inquiries

While both roles involve assisting clients, Provider Service Advocates focus on supporting healthcare providers and navigating insurance or patient issues, whereas Customer Service Representatives primarily handle general customer inquiries across various industries.

What are the key skills and qualifications needed to thrive as a Provider Service Advocate, and why are they important?

To thrive as a Provider Service Advocate, you need strong knowledge of healthcare claims, insurance processes, and provider relations, often supported by a degree in healthcare administration or related experience. Familiarity with claims management systems, customer relationship management (CRM) software, and HIPAA compliance is typically required. Outstanding communication, problem-solving, and conflict resolution skills help build trust and effectively address provider concerns. These competencies ensure efficient issue resolution, regulatory compliance, and positive provider relationships, which are vital for organizational success.

How does a Provider Service Advocate typically collaborate with healthcare providers to resolve complex issues?

Provider Service Advocates work closely with healthcare providers by acting as a liaison between the providers and the insurance company. They frequently handle escalated issues related to claims, billing, and policy interpretation, often requiring coordination with internal teams such as claims processing, clinical support, or network management. Effective communication, problem-solving, and a thorough understanding of healthcare policies are essential for resolving these matters efficiently and maintaining positive provider relationships. Regular meetings or calls with providers are common, ensuring concerns are addressed and solutions are clearly communicated.

What does a Provider Service Advocate do?

A Provider Service Advocate serves as a liaison between healthcare providers and insurance companies or healthcare organizations. Their main responsibilities include addressing providers' questions or concerns, resolving issues related to claims, payments, or policies, and helping providers navigate healthcare systems and procedures. They ensure that providers have the support and information needed to deliver efficient patient care while complying with organizational guidelines. This role often involves extensive communication, problem-solving, and knowledge of healthcare regulations.
More about Provider Service Advocate jobs
What job categories do people searching Provider Service Advocate jobs look for? The top searched job categories for Provider Service Advocate jobs are:
Provider Service Advocate jobs near you
Infographic showing various Provider Service Advocate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.
Customer Service Advocate

Customer Service Advocate

Bamboo Ide8 Insurance Services, LLC.

Midvale, UT • On-site

Full-time

Posted 18 days ago

Job description

This is a hybrid position. Applicants must be able to commute and work in our Midvale, UT office at least two days per week. Applicants who do not live within driving distance of Midvale, UT will not be considered.
Job Summary:
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast-paced, high-volume call center environment where advocates are expected to consistently meet or exceed established call center metrics and attendance requirements. In addition, you will be working with new business applications and renewal policies in our state-of-the-art policy system to confirm risk eligibility and direct underwriting activities, as needed. You will be a critical part in taking Bamboo and its image to the next level in this position.
Duties/Responsibilities:
• Regular, predictable, and punctual attendance is required.
• Handle a high volume of inbound phone calls from business partners and policyholders, providing prompt and professional customer service.
• Respond to chat and email inquiries as needed.
• Consistently meet or exceed individual and team performance metrics, including call handling time, quality assurance scores, and schedule adherence.
• Represent Bamboo Insurance to all clients by ensuring a top-notch customer experience.
• Navigate new business applications and renewals on policy system.
• Collaborate with team members to assist in complex customer requests, as needed.
• Perform other related duties as assigned.
Required Skills/Abilities:
• Strong verbal communication skills with the ability to handle phone interactions professionally and efficiently.
• Strong written communication skills for chat and email correspondence.
• Ability to apply business rules to make sound decisions on potential property risks.
• Ability to thrive in a fast-paced, high-volume environment while maintaining quality and accuracy.
• Excellent time management skills with the ability to manage competing priorities.
• Proactive problem-solving skills.
• Proven ability to work in a team environment.
• Professional and friendly demeanor.
Required Education and Experience:
• Prior customer service experience in a fast-paced call center environment.
Preferred Requirements:
• Property and Casualty License.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.

Apply