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Provider Service Advocate Jobs (NOW HIRING)

Action Inc

Service Advocate

Butte, MT

The positions conduct street outreach, provide housing navigation, service linkage, and advocacy services to support housing stabilization. This is accomplished through a trauma-informed approach ...

Action Inc

Service Advocate

Butte, MT · On-site

The positions conduct street outreach, provide housing navigation, service linkage, and advocacy services to support housing stabilization. This is accomplished through a trauma-informed approach ...

Action Usa

Service Advocate

Butte, MT

The positions conduct street outreach, provide housing navigation, service linkage, and advocacy services to support housing stabilization. This is accomplished through a trauma-informed approach ...

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Provider Service Advocate information

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How much do provider service advocate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for provider service advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Provider Service Advocate vs Customer Service Representative?

AspectProvider Service AdvocateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent
Work EnvironmentHealthcare settings, insurance companies, or provider officesCall centers, retail, or service industries
Employer & IndustryHealthcare providers, insurance companies, healthcare networksRetail, telecommunications, financial services
Primary FocusAssisting healthcare providers with patient and insurance issuesAssisting customers with product or service inquiries

While both roles involve assisting clients, Provider Service Advocates focus on supporting healthcare providers and navigating insurance or patient issues, whereas Customer Service Representatives primarily handle general customer inquiries across various industries.

What does a service advocate do?

A Provider Service Advocate assists healthcare providers by addressing their questions, resolving issues, and ensuring compliance with policies. They often communicate via phone or email, maintain detailed records, and may require knowledge of healthcare regulations and customer service skills.

What are the key skills and qualifications needed to thrive as a Provider Service Advocate, and why are they important?

To thrive as a Provider Service Advocate, you need strong knowledge of healthcare claims, insurance processes, and provider relations, often supported by a degree in healthcare administration or related experience. Familiarity with claims management systems, customer relationship management (CRM) software, and HIPAA compliance is typically required. Outstanding communication, problem-solving, and conflict resolution skills help build trust and effectively address provider concerns. These competencies ensure efficient issue resolution, regulatory compliance, and positive provider relationships, which are vital for organizational success.

What jobs pay $10,000 a month without a degree?

A Provider Service Advocate typically earns below $10,000 monthly, but high-paying roles without a degree include sales managers, real estate brokers, and certain tech sales positions, which can reach or exceed that income level with experience and strong performance. These jobs often require excellent communication skills, industry knowledge, and sometimes certifications but not necessarily a college degree.

How does a Provider Service Advocate typically collaborate with healthcare providers to resolve complex issues?

Provider Service Advocates work closely with healthcare providers by acting as a liaison between the providers and the insurance company. They frequently handle escalated issues related to claims, billing, and policy interpretation, often requiring coordination with internal teams such as claims processing, clinical support, or network management. Effective communication, problem-solving, and a thorough understanding of healthcare policies are essential for resolving these matters efficiently and maintaining positive provider relationships. Regular meetings or calls with providers are common, ensuring concerns are addressed and solutions are clearly communicated.

What is a provider service advocate?

A provider service advocate is a professional who supports healthcare providers by assisting with claims, billing, and compliance issues. They often communicate with insurance companies and help ensure providers receive accurate reimbursements and adhere to regulations.

What does a Provider Service Advocate do?

A Provider Service Advocate serves as a liaison between healthcare providers and insurance companies or healthcare organizations. Their main responsibilities include addressing providers' questions or concerns, resolving issues related to claims, payments, or policies, and helping providers navigate healthcare systems and procedures. They ensure that providers have the support and information needed to deliver efficient patient care while complying with organizational guidelines. This role often involves extensive communication, problem-solving, and knowledge of healthcare regulations.

What jobs pay 2000 a day?

Provider Service Advocates typically do not earn $2,000 a day; such high daily earnings are more common in specialized roles like high-level consultants, certain medical professionals, or executive positions. These roles often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with variable pay rates.
More about Provider Service Advocate jobs
What job categories do people searching Provider Service Advocate jobs look for? The top searched job categories for Provider Service Advocate jobs are:
Provider Service Advocate jobs near you
Infographic showing various Provider Service Advocate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.
Service Advocate

Service Advocate

Action Inc

Butte, MT

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Description

JOIN OUR TEAM AND MAKE A DIFFERENCE!
"Action Inc. Is dedicated to developing pathways to economic stability through innovative,
community-based, collaborative approaches."
Employment/FLSA Status: Full-Time/Non-ExemptWage: DOE

We are currently seeking an experienced professional to fill the position of Service Advocate. Service Advocates at Action Inc. play an integral role in the delivery of housing-related services. The Advocates work with homeless adults, youth, and generally people in crisis to support stabilization of housing and level of functioning. The positions conduct street outreach, provide housing navigation, service linkage, and advocacy services to support housing stabilization. This is accomplished through a trauma-informed approach that includes development of housing/service plans and support through the execution of the plans. The position works with the homeless population, including those with serious mental health and substance use diagnoses and is part of a team of Service Advocates who work within the framework of the Continuum of Care Coalition and the local coordinated entry system. The position monitors participant progress and maintains current case notes and files.


Duties and Responsibilities: Duties include but are not limited to the following:

Works with a collaborative team to determine eligibility for supports in accordance with applicable federal, state, and local regulations

Responsible for conducting formal assessments.

Develops, monitors, and updates client-centered goal plans with program participants

Provides supportive services and/or referrals as needed that align with policy guidelines.

Completes timely, accurate data entry and progress notes and maintains participant files.

Conducts outreach and connects participants to providers in the service area. Travel throughout the six-county service area is required.

Builds and maintains effective collaborative relationships with other involved agencies.

Participates in team meetings with supervisors, other staff, and agencies.

Attends training regularly as required.

Exemplifies behaviors in the workplace that are consistent with the core values and mission of Action Inc.


Requirements

Bachelor's degree in human service field and at least two years of case management or related experience with disabled or otherwise disadvantaged populations is preferred. Must be able to work with youth and adults with unique backgrounds and maintain a safe, open, and empathetic environment. Must possess knowledge of community resources, the ability to effectively conduct group meetings and training. The incumbent should have extensive knowledge and understanding of the barriers faced by homeless people including those with serious mental illness and substance use disorder, and the ability to communicate effectively about sensitive personal issues. Knowledge of evidence-based approaches in the field of housing case management, including trauma-informed care, SOAR, and Housing First is preferred. Must possess the ability to write clear and accurate case notes. The successful candidate will have knowledge of community programs and services and associated referral processes. Other combinations of education and experience will be evaluated on an individual basis.


Must be bondable and insurable.


Action Inc. offers a competitive benefit package, which in addition to compensation, includes: paid vacation, sick and personal leave; paid holidays; medical, vision, dental, life insurance and retirement benefits through the Montana Public Employees Retirement System (PERS).
Action Inc. is an Equal Opportunity Employer
Applicants requiring a reasonable accommodation during the hiring process may contact Jamie Paul at 406 533 6858 or jpaul@action-inc.org.

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