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Provider Service Advocate Jobs (NOW HIRING)

Customer Service Advocate

Sandy, UT · On-site

$16 - $19/hr

Part-Time Customer Service Advocate (Bilingual Spanish/English preferred but not required) Prov Inc ... Provide clear, accurate information and practical solutions * Document interactions in the CRM ...

Customer Service Advocate

Sandy, UT · On-site

$16 - $19/hr

Full-Time Customer Service Advocate (Bilingual Spanish/English Required) Prov Inc | Sandy, UT Pay ... Provide clear, accurate information and practical solutions * Document interactions in the CRM ...

Family Service Advocate

Norway, ME · On-site

$18.44 - $19.69/hr

A Family Service Advocate is part of the Family Engagement Team, providing support and resources to enrolled families in the center. This position is 20 hours and generally follows the school-year ...

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

Customer Service Advocate - Full-Time Summary of Position: ERCO is seeking an enthusiastic and ... Provide exceptional support to customers by handling pre-sale and post-sale product inquiries in a ...

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

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Provider Service Advocate information

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$32

How much do provider service advocate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for provider service advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Provider Service Advocate vs Customer Service Representative?

AspectProvider Service AdvocateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent
Work EnvironmentHealthcare settings, insurance companies, or provider officesCall centers, retail, or service industries
Employer & IndustryHealthcare providers, insurance companies, healthcare networksRetail, telecommunications, financial services
Primary FocusAssisting healthcare providers with patient and insurance issuesAssisting customers with product or service inquiries

While both roles involve assisting clients, Provider Service Advocates focus on supporting healthcare providers and navigating insurance or patient issues, whereas Customer Service Representatives primarily handle general customer inquiries across various industries.

What does a service advocate do?

A Provider Service Advocate assists healthcare providers by addressing their questions, resolving issues, and ensuring compliance with policies. They often communicate via phone or email, maintain detailed records, and may require knowledge of healthcare regulations and customer service skills.

What are the key skills and qualifications needed to thrive as a Provider Service Advocate, and why are they important?

To thrive as a Provider Service Advocate, you need strong knowledge of healthcare claims, insurance processes, and provider relations, often supported by a degree in healthcare administration or related experience. Familiarity with claims management systems, customer relationship management (CRM) software, and HIPAA compliance is typically required. Outstanding communication, problem-solving, and conflict resolution skills help build trust and effectively address provider concerns. These competencies ensure efficient issue resolution, regulatory compliance, and positive provider relationships, which are vital for organizational success.

What jobs pay $10,000 a month without a degree?

A Provider Service Advocate typically earns below $10,000 monthly, but high-paying roles without a degree include sales managers, real estate brokers, and certain tech sales positions, which can reach or exceed that income level with experience and strong performance. These jobs often require excellent communication skills, industry knowledge, and sometimes certifications but not necessarily a college degree.

How does a Provider Service Advocate typically collaborate with healthcare providers to resolve complex issues?

Provider Service Advocates work closely with healthcare providers by acting as a liaison between the providers and the insurance company. They frequently handle escalated issues related to claims, billing, and policy interpretation, often requiring coordination with internal teams such as claims processing, clinical support, or network management. Effective communication, problem-solving, and a thorough understanding of healthcare policies are essential for resolving these matters efficiently and maintaining positive provider relationships. Regular meetings or calls with providers are common, ensuring concerns are addressed and solutions are clearly communicated.

What is a provider service advocate?

A provider service advocate is a professional who supports healthcare providers by assisting with claims, billing, and compliance issues. They often communicate with insurance companies and help ensure providers receive accurate reimbursements and adhere to regulations.

What does a Provider Service Advocate do?

A Provider Service Advocate serves as a liaison between healthcare providers and insurance companies or healthcare organizations. Their main responsibilities include addressing providers' questions or concerns, resolving issues related to claims, payments, or policies, and helping providers navigate healthcare systems and procedures. They ensure that providers have the support and information needed to deliver efficient patient care while complying with organizational guidelines. This role often involves extensive communication, problem-solving, and knowledge of healthcare regulations.

What jobs pay 2000 a day?

Provider Service Advocates typically do not earn $2,000 a day; such high daily earnings are more common in specialized roles like high-level consultants, certain medical professionals, or executive positions. These roles often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with variable pay rates.
More about Provider Service Advocate jobs
What job categories do people searching Provider Service Advocate jobs look for? The top searched job categories for Provider Service Advocate jobs are:
Infographic showing various Provider Service Advocate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

$18/hr

Other

Posted yesterday


Job description

Job Title: Customer Service Advocate III
Location: Columbia, SC 29229 (Onsite Only)
Duration: 3-Month Contract to Hire
Pay Rate: $18.00/hr
Schedule: Monday - Friday, 8:00 AM - 8:30 PM
(Post-training availability required between 8:00 AM and 8:00 PM)
  • Training Duration: 6-8 weeks
  • Training Schedule: Monday - Friday, 8:00 AM - 4:30 PM (Weekend training may be required)
Job Summary
The Customer Service Advocate III is responsible for providing prompt, accurate, thorough, and courteous responses to customer inquiries through phone, written correspondence, web inquiries, and walk-in interactions. This role requires strong communication skills, problem-solving abilities, and the capability to manage high-volume customer interactions in a fast-paced call center environment.
Key Responsibilities
  • Respond to customer inquiries accurately and professionally via phone, email, web, or walk-in interactions
  • Research and resolve complex or non-routine customer issues
  • Document customer interactions and maintain accurate records
  • Process adjustments and coordinate with internal departments to resolve concerns
  • Assist with priority inquiries and special projects as assigned
  • Provide feedback to management regarding recurring customer issues or process improvements
  • Maintain departmental productivity, quality, and timeliness standards
  • Support training and cross-training efforts for new and existing employees
Job Requirements:
Qualifications
  • High School Diploma or equivalent
  • 1 year of claims processing or customer service experience
    OR
    Bachelor's Degree in lieu of experience
  • Excellent verbal and written communication skills
  • Strong organizational and interpersonal skills
  • Ability to handle confidential information with discretion
  • Ability to multitask and work effectively in a high-stress environment
  • Basic computer proficiency
Preferred:
  • Associate Degree
  • 3+ years of customer service or call center experience
  • Experience with word processing, spreadsheets, and database software
Work Environment
  • Heavy call volume/customer service environment
  • Typical office setting
  • Business casual dress code required