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Provider Service Advocate Jobs (NOW HIRING)

Bamboo Insurance

Customer Service Advocate

Midvale, UT · On-site

Customer Service Advocate This is a hybrid position. Applicants must be able to commute and work in ... Handle a high volume of inbound phone calls from business partners and policyholders, providing ...

LIVunLtd

Resident Service Advocate

New York, NY · On-site

AU$25/hr

The Resident Service Advocate plays a key role in fostering a welcoming, respectful, and enjoyable ... Serve as an on-site presence, greeting residents and providing helpful information about amenity ...

Accurate Inc

Customer Service Advocate

Houston, TX · On-site

$19.69/hr

HIRING IMMEDIATELY: CUSTOMER SERVICE ADVOCATE IN HOUSTON, TX Accurate Personnel is hiring ... Provide first call resolution by identifying issues and offering appropriate solutions * Document ...

Community Concepts

Family Service Advocate

Norway, ME · On-site

$18.44 - $19.69/hr

A Family Service Advocate is part of the Family Engagement Team, providing support and resources to enrolled families in the center. This position is 20 hours and generally follows the school-year ...

Champion Windows

Customer Advocate

Cincinnati, OH · On-site

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

Champion Windows

Customer Advocate

Evansville, IN · On-site

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

Champion Windows

Customer Advocate

Morrisville, NC · On-site

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

Champion Windows

Customer Advocate

Rochester, NY · On-site

We are looking for a driven individual to provide excellent customer service both in person and over the phone. In your role as Customer Service Advocate you will assist the Office Manager with ...

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Provider Service Advocate information

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How much do provider service advocate jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for provider service advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Provider Service Advocate vs Customer Service Representative?

AspectProvider Service AdvocateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent
Work EnvironmentHealthcare settings, insurance companies, or provider officesCall centers, retail, or service industries
Employer & IndustryHealthcare providers, insurance companies, healthcare networksRetail, telecommunications, financial services
Primary FocusAssisting healthcare providers with patient and insurance issuesAssisting customers with product or service inquiries

While both roles involve assisting clients, Provider Service Advocates focus on supporting healthcare providers and navigating insurance or patient issues, whereas Customer Service Representatives primarily handle general customer inquiries across various industries.

What are the key skills and qualifications needed to thrive as a Provider Service Advocate, and why are they important?

To thrive as a Provider Service Advocate, you need strong knowledge of healthcare claims, insurance processes, and provider relations, often supported by a degree in healthcare administration or related experience. Familiarity with claims management systems, customer relationship management (CRM) software, and HIPAA compliance is typically required. Outstanding communication, problem-solving, and conflict resolution skills help build trust and effectively address provider concerns. These competencies ensure efficient issue resolution, regulatory compliance, and positive provider relationships, which are vital for organizational success.

How does a Provider Service Advocate typically collaborate with healthcare providers to resolve complex issues?

Provider Service Advocates work closely with healthcare providers by acting as a liaison between the providers and the insurance company. They frequently handle escalated issues related to claims, billing, and policy interpretation, often requiring coordination with internal teams such as claims processing, clinical support, or network management. Effective communication, problem-solving, and a thorough understanding of healthcare policies are essential for resolving these matters efficiently and maintaining positive provider relationships. Regular meetings or calls with providers are common, ensuring concerns are addressed and solutions are clearly communicated.

What does a Provider Service Advocate do?

A Provider Service Advocate serves as a liaison between healthcare providers and insurance companies or healthcare organizations. Their main responsibilities include addressing providers' questions or concerns, resolving issues related to claims, payments, or policies, and helping providers navigate healthcare systems and procedures. They ensure that providers have the support and information needed to deliver efficient patient care while complying with organizational guidelines. This role often involves extensive communication, problem-solving, and knowledge of healthcare regulations.
More about Provider Service Advocate jobs
What job categories do people searching Provider Service Advocate jobs look for? The top searched job categories for Provider Service Advocate jobs are:
Provider Service Advocate jobs near you
Infographic showing various Provider Service Advocate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.
Family Service Advocate

Family Service Advocate

NATIONAL YOUTH ADVOCATE PROGRAM

Columbus, OH • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

National Youth Advocate Program rating

6.2

Company rating: 6.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We are seeking a full-time Family Service Advocate to join our Care Management Team at our Columbus, Ohio location!
Compensation: $20-$22 per hour
To learn more about the program, please see the information below:
https://www.nyap.org/ohio/care-management
Position SummaryThe Family Service Advocate I works to make a meaningful difference in the lives of the families being served by the National Youth Advocate Program by working closely with the youth and family to provide advocacy and support towards targeted goals.
Working at NYAP:
  • NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
  • Excellent training and continuing education and development opportunities offered!
  • Student Loan Repayment assistance, up to $1,200 per year!
  • Medical, Dental, and Vision insurance for you and your family!
  • 22 Days Off Each Year!
  • Plus 11 Paid Holidays Per Year!
  • Competitive salaries and benefits including a 401(k)
  • Summer Hours Off (Friday afternoons off).
  • Tuition Assistance
  • Work Anniversary Trips!
  • Peace leave
  • Supervision Hours (for staff working on Independent Licensure)
  • Flexible Hours
  • Mileage Reimbursement

RESPONSIBILITIESThe Family Service Advocate I will perform duties including, but not limited to:
  • Participate in the development of the youth treatment/service plans with the client, caregiver(s), referring agency caseworker, significant family member(s), and natural support.
  • Identify resources and services in the community that may not be available through the internal service continuum.
  • Assist in family reunification efforts with the youths' primary families or other permanent living arrangements consistent with the youth's case plan.
  • Provide supervision during visitation between parents and child(ren) at the agency.
  • Provide direct supervision and support to youth while the agency actively pursues appropriate placement options, ensuring safety, stability, and adherence to agency guidelines.
  • Monitor and facilitate visits between noncustodial parents/guardians and their children, ensuring visits are conducted safely, respectfully, and in accordance with court orders and agency policies.
  • Regularly review the goals, progress, and activities of the assigned youth with the supervisor.
  • Complete all relevant training on a timely basis as required by state, contract, and/or licensing agency standards.
  • Complete all required documentation in a timely manner.
  • Maintain client contact as required by program expectations.
  • Actively and directly engage with the youth to meet service needs and goals/objectives of the treatment/service plan.
  • Interact with the youth to develop a trusting, supportive relationship while assisting the youth in achieving identified goals.

MINIMUM QUALIFICATIONS
  • 21 years of age or older.
  • High School Diploma or equivalent GED. Associate's Degree in social services is preferred.
  • Reliable transportation.
  • Driver's License with a safe driving record.
  • Working, reliable telephone.
  • Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.

OTHER SKILLS
  • 2 years' experience working directly with youth and families is preferred but not required.
  • Works well independently and as a team member.
  • Multi-task efficiently and be flexible in all situations.
  • Openness to traveling as needed.

Ready to make an impact? Apply now!
https://www.nyap.org/careers
Benefits listed are for eligible employees as outlined by our benefit policy.
The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.
An Equal Opportunity Employer, including disability/veterans
We have been serving communities and clients since 1978. We continue to expand and develop new and innovative programs for our communities and families. We offer unique and personalized services for families and individuals in four different areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
If YOU can envision it; WE can DO it! The possibilities are endless!
We know you are compassionate and dedicated to serving your clients and communities and we are dedicated, as your employer to provide you with support to do just that. We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

What National Youth Advocate Program employees say

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