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Provider Service Advocate Jobs (NOW HIRING)

Marpai Health

Customer Service Advocate

The Customer Service Advocate will be interacting with members, providers, and vendors through phone, fax, email, SMS, and chat. What You Will Be Doing: * Handle incoming interactions received from ...

Bamboo Insurance

Customer Service Advocate

Midvale, UT · On-site

Customer Service Advocate This is a hybrid position. Applicants must be able to commute and work in ... providing prompt and professional customer service. · Respond to chat and email inquiries as ...

Accurate Inc

Customer Service Advocate

Houston, TX · On-site

$19.69/hr

HIRING IMMEDIATELY: CUSTOMER SERVICE ADVOCATE IN HOUSTON, TX Accurate Personnel is hiring ... Provide first-call resolution whenever possible * Accurately document calls and transactions in CRM ...

Community Concepts

Family Service Advocate

South Paris, ME · On-site

$18.44 - $19.69/hr

A Family Service Advocate is part of a team, providing support and resources to enrolled families in the center. This position is 20 hours year-round with an anticipated August 2026 start. * Starting ...

Pyramid Corporation

Customer Service Advocate

$20 - $21/hr

Customer Service Advocate Immediate need for a talented Customer Service Advocate. This is a 06 ... Provides customer service in a high pace contact center environment over the phone, via live chats ...

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Provider Service Advocate information

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How much do provider service advocate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for provider service advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What does a provider service advocate do?

A Provider Service Advocate serves as a liaison between healthcare providers and insurance companies or healthcare organizations. Their main responsibilities include addressing providers' questions or concerns, resolving issues related to claims, payments, or policies, and helping providers navigate healthcare systems and procedures. They ensure that providers have the support and information needed to deliver efficient patient care while complying with organizational guidelines. This role often involves extensive communication, problem-solving, and knowledge of healthcare regulations.

What skills and qualifications are needed to be a provider service advocate?

To thrive as a Provider Service Advocate, you need strong knowledge of healthcare claims, insurance processes, and provider relations, often supported by a degree in healthcare administration or related experience. Familiarity with claims management systems, customer relationship management (CRM) software, and HIPAA compliance is typically required. Outstanding communication, problem-solving, and conflict resolution skills help build trust and effectively address provider concerns. These competencies ensure efficient issue resolution, regulatory compliance, and positive provider relationships, which are vital for organizational success.

How does a provider service advocate collaborate with healthcare providers to resolve complex issues?

Provider Service Advocates work closely with healthcare providers by acting as a liaison between the providers and the insurance company. They frequently handle escalated issues related to claims, billing, and policy interpretation, often requiring coordination with internal teams such as claims processing, clinical support, or network management. Effective communication, problem-solving, and a thorough understanding of healthcare policies are essential for resolving these matters efficiently and maintaining positive provider relationships. Regular meetings or calls with providers are common, ensuring concerns are addressed and solutions are clearly communicated.

What is the difference between Provider Service Advocate vs Customer Service Representative?

AspectProvider Service AdvocateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent
Work EnvironmentHealthcare settings, insurance companies, or provider officesCall centers, retail, or service industries
Employer & IndustryHealthcare providers, insurance companies, healthcare networksRetail, telecommunications, financial services
Primary FocusAssisting healthcare providers with patient and insurance issuesAssisting customers with product or service inquiries

While both roles involve assisting clients, Provider Service Advocates focus on supporting healthcare providers and navigating insurance or patient issues, whereas Customer Service Representatives primarily handle general customer inquiries across various industries.

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Provider Service Advocate jobs near you
Infographic showing various Provider Service Advocate job openings in the United States as of September 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

Guest Service Advocate

Atlanta, GA • On-site

Ben & Jerry's - Primo Partners
See more jobs at Ben & Jerry's - Primo Partnersexternal

$10 - $16/hr

Part-time

Re-posted 12 days ago

Job description

Guest Service Advocate - Champion of Chunks and Swirls

Are you enthusiastic about delivering exceptional service and becoming the face of our brand? As a Guest Service Advocate at Team Primo's Ben & Jerry's, you'll be at the forefront of customer interactions, providing world-class service and sharing your extensive knowledge of our iconic ice cream flavors. This part-time role is perfect for those who excel in customer engagement and want to make each guest's experience memorable.

Immerse yourself in the vibrant atmosphere of our scoop shops, where you'll master the art of scooping, waffling, and flavor coaching. Your role is crucial in maintaining our high standards of service and ensuring operational excellence during your shifts.

Join the Team Primo's Ben & Jerry's family, where your work is all about spreading joy and delicious flavors. Since 2008, our locally owned franchise has been a community staple, providing not just ice cream but a place for fun and connection. We're looking for passionate individuals who are ready to learn and grow with us.

Are you ready to scoop smiles and create joyful experiences? Apply today to become a Guest Service Advocate. We're seeking energetic individuals who are dedicated to exceptional service and community involvement.

Position Overview:

  • Highlights: Customer Interaction, Flavor Expertise, Operational Support
  • Job Type: Part-Time Guest Service Advocate
  • Work Hours: Flexibility to work weekends and late nights required
  • Base Pay: Competitive Hourly Rate + Tips
  • Benefits: One free large item after each shift, complimentary birthday cake during your birthday month
  • Location: Downtown ATL (Inman Park or ATL Zoo)

Required Experience:

  • Passion for customer service and ability to engage positively with guests.
  • Strong communication skills and a team-oriented mindset.
  • Commitment to following operational procedures and maintaining high service standards.