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Provider Service Representative Jobs (NOW HIRING)

Lenox Hill Radiology

Provider Service Rep

Yonkers, NY

$60K - $75K/yr

When you join RadNet as a Provider Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

Arsenault Inc

Customer Service Representative

Dallas, TX

$15.75 - $21.50/hr

... representatives to join their growing team. The qualified candidate will be responsible for ... member and provider service calls, and will be trained on the Avaya telephone system.

AppleOne

Provider Services Representative

Manati, PR · On-site

$20/hr

... providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who ...

w3r Consulting

Provider Services Representative

El Paso, TX · On-site

$32K - $43K/yr

Maintain accuracy of provider information in core internal and member facing systems. Requires frequent contact with our provider partners to confirm the accuracy of information provided with 95% or ...

MJHS

Provider Services Representative

Manhattan, NY · On-site

$40K - $43K/yr

Customer Service Agency: Elderplan Status: Regular Full-Time Office: Remote Salary: $40,000.00 ... providing high-quality, personalized health care services. We foster collaboration, celebrate ...

Kore1

Provide Services Representative

Rancho Cucamonga, CA

$16.25 - $22.25/hr

... Representative for a large healthcare organization in Ontario. This is a great opportunity to make ... Liaise with Contract Department to address provider inquiries concerning rate/service changes and ...

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Provider Service Representative information

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$12

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$39

How much do provider service representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for provider service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

How to become a provider service representative?

To become a provider service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or healthcare environments. Some employers may require knowledge of medical terminology or familiarity with healthcare management software. Certification is not mandatory but can enhance job prospects.

What are some common challenges provider service representatives face when supporting healthcare providers, and how can they be managed effectively?

Provider Service Representatives often encounter challenges such as addressing complex benefit or claims inquiries, navigating differing provider expectations, and keeping up with frequent changes in healthcare regulations or company policies. Effective management involves strong communication skills, ongoing training, and the ability to quickly research and relay accurate information. Building positive relationships with providers and collaborating closely with internal teams also help to resolve issues efficiently and maintain high service standards.

What are the key skills and qualifications needed to thrive as a provider service representative, and why are they important?

To thrive as a Provider Service Representative, you need a solid understanding of healthcare processes, insurance claims, and customer service, often supported by a background in healthcare administration or a related field. Familiarity with health plan management software, claims processing systems, and proficiency in Microsoft Office are typically required. Strong communication, problem-solving skills, and attention to detail help build positive relationships with providers and efficiently resolve issues. These skills are crucial for ensuring provider satisfaction, accurate claims handling, and smooth operations within healthcare organizations.

What is the difference between Provider Service Representative vs Customer Service Representative?

AspectProvider Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare-specific training often preferredHigh school diploma or equivalent; general customer service training
Work EnvironmentHealthcare settings, insurance companies, medical officesRetail, call centers, service industries
Employer & IndustryHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Search & Comparison IntentUnderstanding healthcare-specific roles, insurance supportGeneral customer support roles

The Provider Service Representative focuses on healthcare-related support, often dealing with insurance claims and provider inquiries, while the Customer Service Representative handles a broader range of customer inquiries across various industries. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

What is a provider service representative?

Provider Service Representatives are professionals who act as liaisons between healthcare providers (such as doctors, hospitals, and clinics) and health insurance companies. They handle inquiries, resolve issues related to claims or benefits, and ensure providers understand policies and procedures. Their role is essential for maintaining positive relationships and efficient communication between providers and insurers, helping to navigate complex healthcare systems and facilitate quality patient care.
What cities are hiring for Provider Service Representative jobs? Cities with the most Provider Service Representative job openings:
What states have the most Provider Service Representative jobs? States with the most job openings for Provider Service Representative jobs include:
Provider Service Representative jobs near you
Infographic showing various Provider Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 75% Full Time, 16% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Provider Service Representative

ARMStrong Insurance Services

Itasca, IL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, NEIS and SubroIQ, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.  

Brown and Joseph is seeking a Provider Service Representative as we continue to grow our team! The Provider Service Representative plays a critical role in the health insurance overpayment recovery process.

Job Responsibilities:  

  • Maintain and follow up on assigned provider accounts daily.  
  • Initiate and receive calls to/from healthcare providers to discuss overpayment balances.
  • Update account statuses, enter notes, and manage inquiries in the CollectOne system.
  • Prepare and send overpayment notifications and invoices via fax, email, or FedEx.
  • Respond to provider emails and voicemails throughout the day.
  • Handle verbal and written provider disputes or refund information requests.
  • Meet and exceed daily call and talk-time quotas (e.g., 85–100 calls and 170–220 minutes depending on the client).

Job Requirements:  

  • High school diploma or equivalent required; college coursework preferred.
  • Strong verbal communication skills and phone presence.
  • Attention to detail and proficiency in note-taking and database entry.
  • Prior experience in medical billing, insurance, or collections is a plus.
  • Basic understanding of healthcare and insurance overpayments preferred.
  • Must maintain professional demeanor and confidentiality at all times.

Compensation and Benefits:  

  • Salary is $15-$18 per hour (DOE)
  • Benefit package with health, dental, vision, life, and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy - start with 18 days per year
  • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!!
 

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

ARMStrong Insurance Services Terms and Conditions: Terms and Conditions - ARMStrong Insurance Services

ARMStrong Insurance Services Privacy Policy: https://armstrong-is.com/privacy-policy/

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