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Provider Service Representative Jobs in Houston, TX

Thompson Safety, LLC

Service Representative

Houston, TX · On-site

$50K - $65K/yr

...   Service Representatives will build their territory with Account Executives to maximize the ... Develops new and existing skills through educational programs with both Company provided and vendor ...

ZOLL LifeVest

Patient Service Representative

Galveston, TX · On-site

$16.50 - $21/hr

LifeVest ® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection ... Service Representative sets up the equipment and trains the patient and caregivers on the use and ...

Openwork

Customer Service Representative

Baytown, TX · On-site

$17/hr

Customer Service Representative (CSR) Meador an Openwork Company is currently seeking a dependable ... Must possess the skills to provide quality customer service including the ability to deal with a ...

U.S. Legal Support

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

Are you reliable, detail-oriented, and passionate about providing excellent customer service? Do ... U.S. Legal Support is seeking a Customer Service Representative who communicates effectively ...

Southwest - Carlton Staffing

Be Seen First

Customer Service Representative

Humble, TX · On-site

$18/hr

We're hiring a Customer Service Representative (CSR) for our Houston-area client! We are looking ... Provide excellent customer service, communicate with customers over the phone, respond to ...

Openwork

Customer Service Representative

Baytown, TX · On-site

$17/hr

Customer Service Representative must possess a thorough knowledge of processes and procedures ... Must possess the skills to provide quality customer service including the ability to deal with a ...

Openwork

Customer Service Representative

Baytown, TX · On-site

$17/hr

Customer Service Representative must possess a thorough knowledge of processes and procedures ... Must possess the skills to provide quality customer service including the ability to deal with a ...

WhiteWater Express

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative At WhiteWater Express, we are more than just a car wash; we are a ... Provide prompt professional customer service to current and prospective members contributing to ...

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Provider Service Representative information

See Houston, TX salary details

$11

$21

$35

How much do provider service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for provider service representative in Houston, TX is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $25.05 per hour, depending on experience, location, and employer.

What is a provider service representative?

Provider Service Representatives are professionals who act as liaisons between healthcare providers (such as doctors, hospitals, and clinics) and health insurance companies. They handle inquiries, resolve issues related to claims or benefits, and ensure providers understand policies and procedures. Their role is essential for maintaining positive relationships and efficient communication between providers and insurers, helping to navigate complex healthcare systems and facilitate quality patient care.

What are some common challenges provider service representatives face when supporting healthcare providers, and how can they be managed effectively?

Provider Service Representatives often encounter challenges such as addressing complex benefit or claims inquiries, navigating differing provider expectations, and keeping up with frequent changes in healthcare regulations or company policies. Effective management involves strong communication skills, ongoing training, and the ability to quickly research and relay accurate information. Building positive relationships with providers and collaborating closely with internal teams also help to resolve issues efficiently and maintain high service standards.

What are the key skills and qualifications needed to thrive as a provider service representative, and why are they important?

To thrive as a Provider Service Representative, you need a solid understanding of healthcare processes, insurance claims, and customer service, often supported by a background in healthcare administration or a related field. Familiarity with health plan management software, claims processing systems, and proficiency in Microsoft Office are typically required. Strong communication, problem-solving skills, and attention to detail help build positive relationships with providers and efficiently resolve issues. These skills are crucial for ensuring provider satisfaction, accurate claims handling, and smooth operations within healthcare organizations.

What is the difference between Provider Service Representative vs Customer Service Representative?

AspectProvider Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare-specific training often preferredHigh school diploma or equivalent; general customer service training
Work EnvironmentHealthcare settings, insurance companies, medical officesRetail, call centers, service industries
Employer & IndustryHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Search & Comparison IntentUnderstanding healthcare-specific roles, insurance supportGeneral customer support roles

The Provider Service Representative focuses on healthcare-related support, often dealing with insurance claims and provider inquiries, while the Customer Service Representative handles a broader range of customer inquiries across various industries. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

Provider Service Representative jobs near you
Infographic showing various Provider Service Representative job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,753 per year, or $22 per hour.

Service Representative

Houston, TX • On-site

Thompson Safety, LLC
Facilities Support Services • 51 - 200 employees
Learn more about Thompson Safety, LLCexternal

$50K - $65K/yr

Full-time

Re-posted 4 days ago

Job description


Job Summary:

Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency.  Service Representatives will build their territory with Account Executives to maximize the growth of the company. 

Supervisory Responsibilities:

  • None

Essential Job Functions:

  • Assists the Company in developing new business opportunities through cold calls and leads. 
  • Establishes a line of contact and comfort level between the customer and our company staff. 
  • Maintains contact with customers through sales calls and scheduled service frequency. 
  • Develops new and existing skills through educational programs with both Company provided and vendor supported training. 
  • Assists in Company marketing programs/initiatives. 
  • Contacts potential customers to initiate the sales process. 
  • Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices. 
  • Consistently introduces and implements new products and service to assigned accounts. 
  • Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License. 
  • Performs other related duties as assigned.

Experience & Qualifications:

  • High School Diploma or GED required. College degree preferred.
  • Familiar with codes, products attributes, and procedures within the safety field. 
  • Has a general awareness of business, financials, sales, and safety principles. 
  • Strong ability to utilize technology to increase the customer experience. 
  • Adequate skill with Microsoft products such as Word, Excel, and Outlook. 
  • Professional certification may be required in some areas. 
  • Maintain a valid driver's license and ability to pass a drug and background check.

Physical Requirements:

  • Regularly required to stand, walk, talk, hear and have full use of hands. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must be able to operate a motor vehicle and travel daily.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.