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Provider Service Representative Jobs in Houston, TX

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

Identify the reason for the customer's call, collect relevant information, and provide solutions ... Previous experience as a Customer Service Representative or in a similar role is preferred

Sage Surfaces

Customer Service Representative

Conroe, TX · On-site

$13.75 - $18.50/hr

Your strong knowledge of our products and services will give you the confidence to provide accurate ... WHAT'S NEEDED FROM A CUSTOMER SERVICE REPRESENTATIVE? * High school diploma or equivalent * 1+ ...

Adecco

Customer Service Representative

Houston, TX · On-site

$15/hr

This position provides customer service and technical support while assisting with orders ... Call Center Service Representative Pay Rate: $15.00 per hour Location: Houston, TX 77038 Schedule ...

Circle K

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Provide regular and predicable onsite attendance. You will interact with many customers daily, all ...

ABC Imaging

Customer Service Representative

Houston, TX · On-site

$20 - $27/hr

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer ... Provide expert guidance on printing options, file preparation, production timelines, and ...

ABC Imaging

Customer Service Representative

Houston, TX · On-site

$20 - $27/hr

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer ... Provide expert guidance on printing options, file preparation, production timelines, and ...

Circle K

Customer Service Representative

Porter, TX · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Provide regular and predicable onsite attendance. You will interact with many customers daily, all ...

Circle K

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Provide regular and predicable onsite attendance. You will interact with many customers daily, all ...

Circle K

Customer Service Representative

Spring, TX · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Provide regular and predicable onsite attendance. You will interact with many customers daily, all ...

Circle K

Customer Service Representative

Manvel, TX

$15 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Provide regular and predicable onsite attendance. You will interact with many customers daily, all ...

Circle K

Customer Service Representative

Spring, TX · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Provide regular and predicable onsite attendance. You will interact with many customers daily, all ...

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All JobsProvider Service Representative JobsProvider Service Representative Jobs in Houston, TX

Provider Service Representative information

See Houston, TX salary details

$11

$21

$37

How much do provider service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for provider service representative in Houston, TX is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $26.15 per hour, depending on experience, location, and employer.

What is a provider service representative?

Provider Service Representatives are professionals who act as liaisons between healthcare providers (such as doctors, hospitals, and clinics) and health insurance companies. They handle inquiries, resolve issues related to claims or benefits, and ensure providers understand policies and procedures. Their role is essential for maintaining positive relationships and efficient communication between providers and insurers, helping to navigate complex healthcare systems and facilitate quality patient care.

What are some common challenges provider service representatives face when supporting healthcare providers, and how can they be managed effectively?

Provider Service Representatives often encounter challenges such as addressing complex benefit or claims inquiries, navigating differing provider expectations, and keeping up with frequent changes in healthcare regulations or company policies. Effective management involves strong communication skills, ongoing training, and the ability to quickly research and relay accurate information. Building positive relationships with providers and collaborating closely with internal teams also help to resolve issues efficiently and maintain high service standards.

What are the key skills and qualifications needed to thrive as a provider service representative, and why are they important?

To thrive as a Provider Service Representative, you need a solid understanding of healthcare processes, insurance claims, and customer service, often supported by a background in healthcare administration or a related field. Familiarity with health plan management software, claims processing systems, and proficiency in Microsoft Office are typically required. Strong communication, problem-solving skills, and attention to detail help build positive relationships with providers and efficiently resolve issues. These skills are crucial for ensuring provider satisfaction, accurate claims handling, and smooth operations within healthcare organizations.

What is the difference between Provider Service Representative vs Customer Service Representative?

AspectProvider Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare-specific training often preferredHigh school diploma or equivalent; general customer service training
Work EnvironmentHealthcare settings, insurance companies, medical officesRetail, call centers, service industries
Employer & IndustryHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Search & Comparison IntentUnderstanding healthcare-specific roles, insurance supportGeneral customer support roles

The Provider Service Representative focuses on healthcare-related support, often dealing with insurance claims and provider inquiries, while the Customer Service Representative handles a broader range of customer inquiries across various industries. Both roles require strong communication skills but differ in industry-specific knowledge and work environment.

Provider Service Representative jobs near you
Infographic showing various Provider Service Representative job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,753 per year, or $22 per hour.

Customer Service Representative

AGT LABS

Houston, TX • On-site

$17 - $21/hr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Job description

Benefits:
  • 401(k)
  • Health insurance
  • Paid time off

NOT REMOTE
Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 
Responsibilities 
  • Receive a high volume of inbound calls and emails 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively