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Provider Relations Advocate Jobs (NOW HIRING)

Community Health Network

$20.50 - $26.25/hr

It means providing our neighbors with the best care possible, backed by state-of-the-art technology ... Make a Difference The Patient Relations Advocate acts as a liaison between Community Health Network ...

Community Health Network

$20.50 - $26.25/hr

It means providing our neighbors with the best care possible, backed by state-of-the-art technology ... Make a Difference The Patient Relations Advocate acts as a liaison between Community Health Network ...

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How much do provider relations advocate jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for provider relations advocate in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $26.44 per hour, depending on experience, location, and employer.

What are some typical challenges Provider Relations Advocates face when working with healthcare providers, and how can they effectively address them?

Provider Relations Advocates often encounter challenges such as resolving complex billing issues, navigating insurance policy changes, and managing communication between providers and payers. Successfully addressing these challenges requires strong problem-solving skills, attention to detail, and the ability to build positive relationships with providers. Advocates can be most effective by staying informed about current regulations, being proactive in addressing concerns, and maintaining open, responsive communication to ensure providers feel supported.

What are Provider Relations Advocates?

Provider Relations Advocates are professionals who serve as liaisons between healthcare providers, such as doctors and hospitals, and health insurance companies. They work to resolve issues, answer questions, and ensure smooth communication regarding policies, claims, and provider network requirements. Their main goal is to build positive relationships with providers to improve service quality, streamline processes, and address any concerns that may arise. They may also coordinate training and provide updates on policy changes.

What is the difference between Provider Relations Advocate vs Provider Relations Specialist?

AspectProvider Relations AdvocateProvider Relations Specialist
Required CredentialsRelevant healthcare certifications, communication skillsHealthcare certifications, customer service experience
Work EnvironmentHealthcare organizations, insurance companiesHealthcare providers, insurance firms
Employer & Industry UsageUsed in insurance and healthcare sectorsCommon in healthcare provider networks
Search & Comparison IntentUnderstanding roles, job requirementsJob responsibilities, career paths

Provider Relations Advocates focus on building relationships with healthcare providers and resolving issues, often emphasizing communication and advocacy. Provider Relations Specialists typically handle provider onboarding, data management, and support functions. While both roles involve interaction with providers, Advocates are more focused on advocacy and problem-solving, whereas Specialists concentrate on operational support within healthcare organizations.

What are the key skills and qualifications needed to thrive as a Provider Relations Advocate, and why are they important?

To thrive as a Provider Relations Advocate, you need a solid understanding of healthcare administration, provider network management, and customer service, often supported by a bachelor’s degree in a health-related field. Familiarity with provider contract management systems, claims processing platforms, and health plan regulations is typically required. Strong interpersonal communication, negotiation, and problem-solving skills help build positive relationships with healthcare providers and resolve issues efficiently. These competencies are essential to ensure effective collaboration, provider satisfaction, and smooth operation of healthcare networks.
More about Provider Relations Advocate jobs
Who are the top companies hiring for Provider Relations Advocate jobs? The top employers for Provider Relations Advocate jobs are:
What states have the most Provider Relations Advocate jobs? States with the most job openings for Provider Relations Advocate jobs include:
What job categories do people searching Provider Relations Advocate jobs look for? The top searched job categories for Provider Relations Advocate jobs are:
Provider Relations Advocate jobs near you
Infographic showing various Provider Relations Advocate job openings in the United States as of May 2026, with employment types broken down into 7% Locum Tenens, 1% As Needed, 61% Full Time, 14% Part Time, 16% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,701 per year, or $23.4 per hour.
HCBS Relations Advocate - New Mexico

HCBS Relations Advocate - New Mexico

UnitedHealth Group

Albuquerque, NM • On-site

$60K - $107K/yr

Full-time

Retirement

Posted 25 days ago

UnitedHealth Group rating

7.5

Company rating: 7.5 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

221st of 869 rated healthcare providers

Job description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. This Provider Relations Advocate role with UnitedHealth Group will call on your knowledge, your energy and your commitment to making health care work more effectively for more people. We're building better, more effective provider networks every day. In this role, you'll use your strong customer service orientation and knowledge of insurance claims to serve as an advocate for providers in our networks. As you do, you'll discover the impact you want and the resources, backing and opportunities that you'd expect from a Fortune 5 leader.
If you are located in or within commutable driving distance to Albuquerque, Rio Ranco, Santa Fe, you will have the flexibility to work remotely* as you take on some tough challenges.
Approximately 25% of expected travel within New Mexico. Expectation of working in the office as needed in Albuquerque, NM.
Primary Responsibilities:
  • Resolve escalated provider issues related to enrollment, billing, and claims, managing cases through resolution
  • Conduct ongoing provider education and training sessions in both virtual and in-person settings
  • Serve as a subject matter expert for HCBS providers, including but not limited to ABCB, SDCB, EPSDT, Assisted Living, and Home Health
  • Support enhancements to the provider portal and contribute to future service improvements
  • Conduct annual provider audits, both virtual and onsite
  • Assist in the design and implementation of programs that strengthen collaboration between the health plan and provider community
  • Support the development and ongoing management of provider networks
  • Identify network gaps and service needs, providing insights to contracting and network development teams to support recruitment strategies
  • Build and maintain strong provider relationships to promote open communication and awareness of provider and member needs
  • Collaborate with internal stakeholders to identify provider challenges and develop solutions
  • Escalate issues to leadership as appropriate to ensure timely resolution for providers and members
  • Support providers with Electronic Visit Verification (EVV), including AuthentiCare, billing inquiries, care coordination, UHC Provider Resources and Turquoise Care requirements

Are you ready for a challenge? You'll be part of a performance driven, fast paced organization that is serving multiple markets and you'll be charged with educating and building relationships with providers to evolve ongoing processes and programs.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • High School Diploma/GED
  • 2+ years of experience in health care or managed care
  • 2+ years of provider relations and/or provider network experience
  • 2+ years of experience with Medicare and Medicaid regulations
  • Intermediate level of proficiency in claims processing and issue resolution
  • Intermediate level of knowledge with Medicaid HCBS programs
  • Position requires approximately 25% business travel within New Mexico
  • Access to reliable transportation and valid US driver's license

Preferred Qualifications:
  • Undergraduate degree
  • Proficiency with Microsoft Office tools (Excel, Word, PowerPoint)
  • Familiarity with EVV systems or compliance oversight
  • Experience working with state agencies or managed care organizations

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will rangefrom $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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