Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Riverside, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Riverside, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Provide regular reporting on recoverable dollars, amounts worked, chargeback success rates, and ... Oversee daily operations in Mastercom (Claims Manager, Dispute Resolution, single message and dual ...
Provide regular reporting on recoverable dollars, amounts worked, chargeback success rates, and ... Oversee daily operations in Mastercom (Claims Manager, Dispute Resolution, single message and dual ...
Provide regular reporting on recoverable dollars, amounts worked, chargeback success rates, and ... Oversee daily operations in Mastercom (Claims Manager, Dispute Resolution, single message and dual ...
Provide regular reporting on recoverable dollars, amounts worked, chargeback success rates, and ... Oversee daily operations in Mastercom (Claims Manager, Dispute Resolution, single message and dual ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Pharmacy Operations Manager
Warwick, RI · On-site
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...
Provide regular reporting on recoverable dollars, amounts worked, chargeback success rates, and ... Oversee daily operations in Mastercom (Claims Manager, Dispute Resolution, single message and dual ...
Provide regular reporting on recoverable dollars, amounts worked, chargeback success rates, and ... Oversee daily operations in Mastercom (Claims Manager, Dispute Resolution, single message and dual ...
Fraud Operations Manager
Riverside, RI · On-site
Provide regular reporting on recoverable dollars, amounts worked, chargeback success rates, and ... Oversee daily operations in Mastercom (Claims Manager, Dispute Resolution, single message and dual ...
Fraud Operations Manager
Riverside, RI · On-site
Provide regular reporting on recoverable dollars, amounts worked, chargeback success rates, and ... Oversee daily operations in Mastercom (Claims Manager, Dispute Resolution, single message and dual ...
Join us as an Operations Manager in FCCS where you will be leading associates, educating, and ... Client Experience Division (CE) provides superior customer service to Fidelity's Custody clients ...
Join us as an Operations Manager in FCCS where you will be leading associates, educating, and ... Client Experience Division (CE) provides superior customer service to Fidelity's Custody clients ...
Landscape Operations Manager | Warwick, RI Monday-Friday Job Overview: Coastal Companies LLC is ... Provide direction, support, and supervision to crew leaders and team members * Ensure work is ...
Landscape Operations Manager | Warwick, RI Monday-Friday Job Overview: Coastal Companies LLC is ... Provide direction, support, and supervision to crew leaders and team members * Ensure work is ...
Head Start Operations Manager
$50K - $69K/yr
EBCAP is hiring a Head Start Operations Manager, a mission-critical leader who ensures our Head ... Provide occasional administrative coverage and site support to keep operations running smoothly.
Quick apply
Head Start Operations Manager
$50K - $69K/yr
EBCAP is hiring a Head Start Operations Manager, a mission-critical leader who ensures our Head ... Provide occasional administrative coverage and site support to keep operations running smoothly.
Provider Operations Manager information
What does an operations manager do in healthcare?
A healthcare operations manager oversees daily clinical and administrative functions to ensure efficient delivery of services. They coordinate staff, manage budgets, implement policies, and use data analysis tools to improve operational performance and patient care quality.
What is a Provider Operations Manager?
A Provider Operations Manager is responsible for overseeing the daily operations and performance of healthcare provider networks within an organization. They ensure that providers comply with company policies, regulatory requirements, and quality standards. Their duties often include managing provider onboarding and credentialing processes, resolving operational issues, and improving provider relations. By streamlining these processes, they help maintain efficient healthcare delivery and enhance patient outcomes.
Is operations manager a high position?
An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and improving efficiency. The position often requires leadership skills, experience, and sometimes certifications, and it can be a stepping stone to higher executive roles such as director or vice president.
What is the highest salary for an operations manager?
The highest salaries for a Provider Operations Manager can reach over $120,000 annually, especially in large organizations or with extensive experience and specialized skills. Compensation varies based on industry, location, and level of responsibility, with senior roles or those in high-demand sectors earning higher pay. Bonuses, benefits, and profit-sharing may also contribute to total compensation packages.
What are the key skills and qualifications needed to thrive as a Provider Operations Manager, and why are they important?
To excel as a Provider Operations Manager, you need strong leadership abilities, analytical skills, and a background in healthcare administration—often supported by a bachelor’s or master’s degree in a related field. Familiarity with healthcare management software, data analytics tools, and compliance systems such as HIPAA is typically required. Exceptional communication, problem-solving, and relationship-building skills help you coordinate effectively with providers and internal teams. These competencies are crucial for ensuring operational efficiency, regulatory compliance, and high-quality service delivery in healthcare organizations.
What is the difference between Provider Operations Manager vs Provider Network Coordinator?
| Aspect | Provider Operations Manager | Provider Network Coordinator |
|---|---|---|
| Credentials | Bachelor's degree, industry certifications often preferred | High school diploma or equivalent, relevant certifications beneficial |
| Work Environment | Office-based, managerial oversight, strategic planning | Office or remote, administrative support, coordination tasks |
| Employer & Industry Usage | Health insurance companies, healthcare providers | Healthcare networks, insurance providers, provider organizations |
The Provider Operations Manager typically oversees broader operational functions, including strategy and team management, while the Provider Network Coordinator focuses on maintaining provider relationships and network logistics. Both roles are essential in healthcare organizations but differ in scope and responsibilities.
What are some common challenges faced by Provider Operations Managers, and how can they be addressed?
Provider Operations Managers often encounter challenges such as streamlining communication between healthcare providers and administrative teams, ensuring compliance with regulatory standards, and optimizing operational workflows. Addressing these challenges requires implementing clear protocols, leveraging technology for data management, and fostering a collaborative team environment. Proactive problem solving and continuous training are also key to adapting to evolving regulations and maintaining efficient operations.
How much is the salary of an operations manager?
The salary of a Provider Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and the size of the organization. Many roles also include benefits such as bonuses, health insurance, and opportunities for professional development.
What are popular job titles related to Provider Operations Manager jobs in Rhode Island? For Provider Operations Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Provider Operations Manager jobs in Rhode Island look for? The top searched job categories for Provider Operations Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Provider Operations Manager jobs? Cities in Rhode Island with the most Provider Operations Manager job openings:
Walgreens rating
5.5
Based on 2,151 frontline employees who took The Breakroom Quiz
92nd of 104 rated pharmacies
Job description
- Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
- Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
- Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
- Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
- Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
- Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
- At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
- Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
- Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
- Accountable for completion of non-clinical patient calls.
- Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
- Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
- Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
- Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
- Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
- Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
- Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
- Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
- Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
- Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
- Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
- Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
- Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
- Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
- Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
- Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
- Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
External Basic Qualifications
- High School Diploma, GED, or equivalent.
- PTCB or ExCPT certification (except in Puerto Rico).
- Has one year of work experience as a pharmacy technician in a retail or hospital setting.
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
- Previous people management/ leadership experience.
- Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US