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Provenue Jobs (NOW HIRING)

Upkeep of account access and permissions within ProVenue system. * Assist and review all ticketing related builds on the ProVenue system and online ticket sales. * Assist with dynamic pricing through ...

This role is responsible for end-to-end inventory management on the ProVenue platform, financial reconciliation of all ballpark events, and the professional development of the box office and game day ...

... ProVenue ticketing system in order to assist fans and Sales Teams. • Assist in game day ticket operations procedures, such as scanner preparation and window preparation. • Provide customer ...

Extensive understanding of Ticketmaster/Tickets.com ProVenue or Archtics system required. * Knowledge of TM Access Manager, TMOne, EMT, Account Manager Tools, and Online Account Manager required.

Box Office and Team Store Associate

Toledo, OH · On-site

$15 - $17.25/hr

Experience working in a ticket office setting or with the ProVenue ticketing system preferred. * Cash handling experiences preferred. * Past experience working in customer service is preferred.

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Provenue information

What is the difference between Provenue vs Data Entry Clerk?

AspectProvenueData Entry Clerk
Required CredentialsHigh school diploma, technical trainingHigh school diploma, basic computer skills
Work EnvironmentOffice, data processing centersOffice, remote options
Industry UsageData management, healthcare, financeAdministrative support, retail, healthcare
Common Search IntentData processing, information managementData input, record keeping

Provenue typically involves managing and processing data with a focus on accuracy and technical skills, often in specialized industries. Data Entry Clerks primarily focus on inputting data into systems, requiring basic skills. While both roles handle data, Provenue roles tend to require more technical training and are found in more complex data environments.

What are some common challenges faced by Provenue system administrators, and how can they overcome them?

Provenue system administrators often encounter challenges such as managing complex ticketing configurations, ensuring data integrity across multiple events, and providing timely support during high-demand sales periods. To overcome these, it's important to stay updated with the latest product releases, participate in regular training sessions, and collaborate closely with both the IT team and box office staff. Establishing clear communication channels and maintaining thorough documentation can also help streamline troubleshooting and enhance overall system reliability.

What are the key skills and qualifications needed to thrive as a ProVenue Ticketing System Specialist, and why are they important?

To excel as a ProVenue Ticketing System Specialist, you need a strong understanding of event ticketing processes, customer service principles, and relevant experience in venue operations or box office management. Familiarity with the ProVenue platform, CRM systems, and ticketing hardware/software is typically required, and certifications in ticketing management or customer service can be advantageous. Strong problem-solving skills, attention to detail, and effective communication are crucial for handling customer inquiries and troubleshooting system issues. These competencies ensure efficient ticket sales, satisfied patrons, and smooth event operations.

What is a Provenue specialist?

A Provenue specialist is a professional who is skilled in using the Provenue ticketing platform, which is widely used by sports teams, entertainment venues, and event organizers for ticket sales, access control, and customer relationship management. Their responsibilities often include managing event setup, ticket distribution, reporting, and troubleshooting within the Provenue system. They may also train staff and ensure the smooth operation of ticketing processes before, during, and after events.
More about Provenue jobs
What cities are hiring for Provenue jobs? Cities with the most Provenue job openings:
What states have the most Provenue jobs? States with the most job openings for Provenue jobs include:
Infographic showing various Provenue job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 89% In-person, and 11% Remote job distribution.

Ticket Operations Assistant - LECOM Park (2026 Season)

Pittsburgh Associates of Florida

Bradenton, FL

Full-time

Posted 12 days ago


Job description

The Pirates Why

The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:

  • purposefully developing a player and people-centered culture;
  • deeply connecting with our fans, partners, and colleagues;
  • passionately creating lifetime memories for generations of families and friends; and
  • meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.

Job Summary

Responsible for assisting in all areas of ticketing operations, box office operations, and season ticket holder services for Spring Training and the Bradenton Marauders.

Responsibilities

  1. Process walk-up ticket sales at the stadium Box Office using ProVenue ticketing system.
  2. Answer all incoming phone calls to the ticket extension and return all voicemails.
  3. Process all completed new and renewal season ticket orders in ProVenue.
  4. Assist with any ticket requests, relocation requests, or customer service issues.
  5. Assist in the execution of printing and mailing season ticket orders.
  6. Work the will call, customer service windows on selected games.
  7. Provide exceptional customer service to all customers.
  8. Print and sort will call orders each game.
  9. Assist in the processing of group ticket orders.
  10. All other duties as assigned by supervisor.

Qualifications

Required:

  1. High school diploma or equivalent
  2. Proficiency in windows and Microsoft office Minimum one year experience with cash register or cash handling responsibilities
  3. Bachelor's degree preferred
  4. Previous experience with a ticketing system desired, preferably ProVenue.

Equal Opportunity Employer

The Pittsburgh Pirates are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.