Protection Manager Jobs (NOW HIRING)

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Job Description:

Leads district Asset Protection (AP), Safety, and Shrink Reduction strategies through strong field leadership, data-driven decision making, and cross-functional partnerships. Drives results through Organized Retail Crime (ORC) investigations, internal case resolution, operational compliance, and safety execution. Influences store and field leadership to improve profitability, reduce risk, and enhance customer and associate experience.

This position is responsible for locations throughout Maryland.

Specific locations consist of: Baltimore, Bel Air, Dundalk, Essex, Hampstead, Havre De Grace, Nottingham, Owings Mills, Parkville, Perry Hall, Towson, Reisterstown and Westminster, MD and requires on-site presence.

The associate is responsible for the functions below, in addition to other duties as assigned:

• Provide support and guidance to stores and recommend strategies to reduce losses and increase profitability.
• Proactively identify district safety and shrink opportunities and create/implement plans for improvement.
• Use exception-based reporting systems to identify dishonesty, profit erosion and shrink opportunities.
• Conduct dishonest associate related investigations and interviews.
• Develop and execute ORC strategies across the district and drive external case productivity.
• Act as a liaison between Weis Markets and local, state and federal law enforcement agencies.
• Professionally represent Weis Markets in court hearings and mediations.
• Actively provide guidance and support to stores regarding emergency situations and critical incidents.
• Review Store Operational Audit results and initiate improvement strategies.
• Enforce policies and procedures professionally and with impact, through consistent accountability practices.
• Collaborate with business partners to drive results and achieve company goals.
• Foster a culture of profitable selling through training, development and leadership.
• Supervise store physical inventory process, evaluate store results and initiate appropriate actions to reduce shrink.
• Ensure store compliance with Federal and State regulations and direct stores on corrective actions to be taken.
• Ensure AP technology is operational and physical security guidelines executed to reduce or prevent shrink.
• Effectively manage time and scheduling to best suit the company's needs.
• Execute the company safety program in partnership with corporate leadership.
• Responsible for key P&L categories relating to Asset Protection and expense control.
• Reduce cash shortage and conduct investigations as needed.
• Ensure execution of Merchandise Protection Standards (MPS) to prevent shrink.
• Orchestrate public safety functions and physical security for new store openings, remodels and special events.

Supervisory Responsibilities

This position directly supervises up to twelve (12) Retail Crime Investigators (RCIs) and carries out supervisory responsibilities in accordance with Weis Markets policies and applicable laws. RCI Team size is market specific. Responsibilities include interviewing, hiring, training, directing, rewarding, and disciplining associates; appraising associate performance; and resolving complaints.

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education & Experience

Bachelor's degree (BA/BS) plus three (3) years supervisory work experience in Asset Protection, Physical Security or Law Enforcement; or equivalent combination of education and experience.

Leadership

• Executive presence among senior team, operational partners, direct reports and in the community.
• Effective decision making, follow up and accountability.
• Committed to self-development and continued learning.
• Develops talent to drive team member success, retention, advancement and positive engagement.
• Build effective partnerships with peers, internal partners and cross functional teams to achieve goals.
• Adaptable to changing business needs and reacting to those needs in a professional positive manner.
• Work independently with strong organizational and time management skills.
• Effectively manage projects, prioritize and hit deadlines.
• Seek feedback and is receptive to coaching, guidance and supervision.

Communication

• Read and interpret policies and procedures, safety and operational manuals.
• Write reports, incident summaries, and essential correspondence.
• Public speaking before individuals and groups of customers or associates.
• Able to preserve confidentiality of information.

Business Acumen

• Understanding of basic reporting such as sales, profit, shrink, expenses and budgets.
• Apply basic math concepts to calculate discounts, interest, variances, proportions, percentages, etc.
• Familiarity with industry/technical terms and processes.
• Proficiency with the Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint).

Reasoning & Problem Solving

• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
• Analyze financial & statistical reports.
• Accuracy and attention to detail.
• Apply process thinking.
• Multitask

General Requirements

• Minimum age of 18 years old.
• Valid driver's license.
• Able to pass drug test.

Preferred, Not Required

• Able to work weekends or evening hours and extended days on an occasional basis.
• Highly responsive to manage emergency situations as they arise.
• Certification in Wicklander/Zulawski Interviewing & Interrogation.

Pay and Benefits

Salary Range: $67,000.00 - $110,250.00

Exempt Full-time associates Weis Markets offers a competitive salary and comprehensive benefits package such as health plan, dental, vision, flexible spending accounts, short term disability, basic life and AD&D, group whole life with long term care rider, and voluntary insurance such as hospital indemnity, accident and critical illness, 401(k) retirement savings plans, scholarship program and associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power, ID theft protection, legal services, paid time off, sick pay based on eligibility and criteria specific to the position is met.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.