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Programs Manager Jobs in Rhode Island (NOW HIRING)

Epitec

Program Manager I

Cranston, RI · On-site

Manage outreach activities, contacts, and engagement through a CRM platform. * Develop ... Familiarity with community engagement and workforce development programs. * Lived experience with ...

Brownhealth

Outreach Program Manager

Pawtucket, RI · On-site

Assesses to determine program eligibility, engagement in treatment, appropriate level of care, coordination of care, and discharge planning. * Assigns client caseloads and ensures all clients receive ...

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Programs Manager information

How does a programs manager typically collaborate with cross-functional teams to ensure project success?

Programs Managers frequently serve as the main point of coordination between various departments such as product development, marketing, finance, and operations. They facilitate regular meetings, set clear milestones, and ensure alignment on project goals and timelines. Effective Programs Managers are proactive in identifying potential bottlenecks and work closely with stakeholders to resolve issues quickly. This collaborative approach not only helps in delivering successful outcomes but also fosters a culture of open communication and teamwork across the organization.

What does a programs manager do?

A Programs Manager is responsible for overseeing and coordinating multiple projects or initiatives within an organization. They ensure that these programs align with the company’s strategic goals, manage resources, set timelines, and track progress. Programs Managers work closely with project managers and team members, addressing any issues that arise and ensuring that deliverables are met on time and within budget. Their role often involves communicating with stakeholders, developing program strategies, and measuring the overall success of the programs.

What are the key skills and qualifications needed to thrive as a programs manager?

To thrive as a Programs Manager, you need strong project management skills, strategic planning abilities, and often a bachelor’s degree in business, management, or a related field. Familiarity with project management tools like Asana, Trello, or Microsoft Project, as well as certifications such as PMP or PRINCE2, is highly valuable. Excellent communication, leadership, and problem-solving skills help Programs Managers motivate teams and coordinate across departments. These skills ensure effective execution of programs, alignment with organizational goals, and the successful delivery of projects on time and within budget.

What is the difference between Programs Manager vs Project Coordinator?

AspectPrograms ManagerProject Coordinator
CredentialsBachelor's degree; often PMP or related certificationsBachelor's degree; certifications like CAPM are common
Work EnvironmentOversees multiple projects and teams, strategic focusSupports project teams, handles administrative tasks
Employer & Industry UsageUsed in various industries including tech, healthcare, and non-profitsCommon in corporate, government, and non-profit sectors
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions and entry-level roles

The Programs Manager typically oversees multiple projects, focusing on strategic alignment and long-term goals, requiring advanced certifications and experience. In contrast, the Project Coordinator supports project teams with administrative tasks, often serving as an entry point into project management. Both roles are vital in organizations but differ in scope, responsibilities, and seniority.

What are the most commonly searched types of Programs jobs in Rhode Island? The most popular types of Programs jobs in Rhode Island are:
What cities in Rhode Island are hiring for Programs Manager jobs? Cities in Rhode Island with the most Programs Manager job openings:
Programs Manager jobs near you
Infographic showing various Programs Manager job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Senior Program Manager (GCC Operate Phase)

Citizens

Johnston, RI • Hybrid

$175K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Description

Senior Program Manager - Global Capabilities Center (Operate Phase) 

Location and Work Model
This role requires a four day on site, one remote hybrid work schedule in one of the following organizational hubs
Johnston, RI
Phoenix, AZ
Westwood or Medford, MA
Plano, TX
Iselin, NJ
Pittsburgh, PA
Franklin, TN
Cleveland, OH
Chicago, IL

Role Focus: GCC Operate Phase Program Oversight

The Senior Program Manager for GCC Operate Phase is responsible for ensuring the ongoing consistency, and operational maturity of Citizens Global Capability Center for the Operate phase. 
This role is responsible for the end-to-end program governance, buildout, and operational oversight of the Operate Phase within the Global Capability Center (GCC). This role partners closely with enable the broader GCC and enterprise global strategy. The Operate Phase focuses on stabilizing and scaling operations by implementing the full global operating model, ensuring consistent service delivery, and meeting defined SLAs and KPIs. 
This phase includes end-to-end talent management, governance oversight, vendor management, and execution of core support functions. It also drives continuous improvement.

Key Responsibilities:
Operate phase Program Leadership
    Provide strategic program leadership for GCC Operate Phase focused on the operating model optimization, communications, vendor oversight, and enablement of the global operating model.
    Establish and manage an integrated program roadmap aligned to GCC maturity stages (startup, scale, optimize, transform).
    Drive consistency in operating models, controls, governance, and service delivery across enabling functions.
Cross-Functional Stakeholder Management
    Act as a central point of coordination between ETS, GCC leadership, and service providers for the Operate Phase.
    Facilitate executive-level updates, steering committees, and decision forums related to the operate phase.
    Drive alignment across global and regional stakeholders with competing priorities and dependencies.
Transformation & Continuous Improvement
    Identify opportunities to improve efficiency, effectiveness, and scalability through process re-engineering, automation, and digitization.
    Support enterprise transformation initiatives impacting the operate phase, including system implementations, policy changes, and operating model shifts.
    Promote standardization and adoption of best practices across the GCC ecosystem.
Financial & Resource Management
    Support business case development for new services, expansions, or transformation initiatives.
    Optimize resource utilization across internal teams and external partners.

Required Qualifications:
Experience
    10+ years of experience in program management, operations, or shared services within large, complex enterprises.
    Demonstrated experience supporting or leading large programs with having GCC Build-Operate-Transfer expertise or M&A expertise as a plus
    Proven track record managing large-scale, cross-functional programs and/or GCC or shared services environments.
Skills & Competencies
    Strong program and portfolio management expertise 
    Deep understanding of enterprise governance, risk management, and compliance principles.
    Exceptional stakeholder management and executive communication skills.
    Strong analytical, financial, and problem-solving capabilities.
    Ability to operate effectively in ambiguous, fast-evolving environments.

Hours and Schedule
40 hours per week
Monday through Friday

Pay Transparency
The salary range for this position is $175,000 to $250,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience. 

Benefits
Comprehensive benefits include medical, dental, and vision coverage, retirement plans, parental leave, flexible work arrangements, education reimbursement, wellness programs, and generous paid time off exceeding local requirements.

Citizens Benefits Overview

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST

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