The Service Desk Technician II provides intermediate‑level IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediate‑level IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediatelevel IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediatelevel IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediate‑level IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediate‑level IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediatelevel IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediatelevel IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediate‑level IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediate‑level IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
Electronics Technician II
Iowa City, IA · On-site
... programs. Your expertise will directly contribute to a safer, more innovative campus environment ... Electronics Technician II * Appointment Type: Merit * Schedule: Full-time * Work Modality Options:
Electronics Technician II
Iowa City, IA · On-site
... programs. Your expertise will directly contribute to a safer, more innovative campus environment ... Electronics Technician II * Appointment Type: Merit * Schedule: Full-time * Work Modality Options:
Technician II
Coralville, IA · On-site
$25 - $27.51/hr
Initiative/self motivated, attention to detail, adaptability and continuous learning The Technician ... Experience: - Proficiency in a variety of PC software programs with strong working knowledge of ...
Technician II
Coralville, IA · On-site
$25 - $27.51/hr
Initiative/self motivated, attention to detail, adaptability and continuous learning The Technician ... Experience: - Proficiency in a variety of PC software programs with strong working knowledge of ...
The Fire Alarm Technician II is responsible for the installation, inspection, testing, maintenance ... Install, program, and test fire alarm systems including initiating devices, notification appliances ...
The Fire Alarm Technician II is responsible for the installation, inspection, testing, maintenance ... Install, program, and test fire alarm systems including initiating devices, notification appliances ...
The Fire Alarm Technician II is responsible for the installation, inspection, testing, maintenance ... Install, program, and test fire alarm systems including initiating devices, notification appliances ...
The Fire Alarm Technician II is responsible for the installation, inspection, testing, maintenance ... Install, program, and test fire alarm systems including initiating devices, notification appliances ...
Production Technician II
Sioux Center, IA · On-site
$22 - $28/hr
The Production Technician II will be responsible for the assembly, wiring, and fabrication of ... Matching 401(k) Program * Pay-for-Performance Bonuses * HSA Contributions What You Should Know ...
Production Technician II
Sioux Center, IA · On-site
$22 - $28/hr
The Production Technician II will be responsible for the assembly, wiring, and fabrication of ... Matching 401(k) Program * Pay-for-Performance Bonuses * HSA Contributions What You Should Know ...
Road Technician 2
Cedar Rapids, IA · On-site
$26.46 - $36.37/hr
Employee Assistance Program (EAP) * Length of Service Awards You will become eligible for benefits ... * 2 half day holidays * 2 floating holidays * 1 inclusion day * 1 volunteer day Gear up for an ...
Road Technician 2
Cedar Rapids, IA · On-site
$26.46 - $36.37/hr
Employee Assistance Program (EAP) * Length of Service Awards You will become eligible for benefits ... * 2 half day holidays * 2 floating holidays * 1 inclusion day * 1 volunteer day Gear up for an ...
Road Technician 2
Cedar Rapids, IA · On-site
$26.46 - $36.37/hr
Employee Assistance Program (EAP) * Length of Service Awards You will become eligible for benefits ... * 2 half day holidays * 2 floating holidays * 1 inclusion day * 1 volunteer day Gear up for an ...
Road Technician 2
Cedar Rapids, IA · On-site
$26.46 - $36.37/hr
Employee Assistance Program (EAP) * Length of Service Awards You will become eligible for benefits ... * 2 half day holidays * 2 floating holidays * 1 inclusion day * 1 volunteer day Gear up for an ...
Completion of a phlebotomy training program or previous phlebotomy experience Minimum six (6) ... Phlebotomy Technician II * Appointment Type: Merit * Schedule: Full-time * Work Modality Options:
Completion of a phlebotomy training program or previous phlebotomy experience Minimum six (6) ... Phlebotomy Technician II * Appointment Type: Merit * Schedule: Full-time * Work Modality Options:
... Standby Program. Hours per Week: 40 Department Facilities Management Location University of Iowa ... Technician II: $64,790.64 * HVAC Technician III: $70,720.56 *A higher starting pay rate may be ...
... Standby Program. Hours per Week: 40 Department Facilities Management Location University of Iowa ... Technician II: $64,790.64 * HVAC Technician III: $70,720.56 *A higher starting pay rate may be ...
HVAC Technician II/III (Multiple Openings)
Iowa City, IA · On-site
$70K/yr
... Standby Program. Hours per Week: 40 Department Facilities Management Location University of Iowa ... Technician II: $64,790.64 * HVAC Technician III: $70,720.56 *A higher starting pay rate may be ...
HVAC Technician II/III (Multiple Openings)
Iowa City, IA · On-site
$70K/yr
... Standby Program. Hours per Week: 40 Department Facilities Management Location University of Iowa ... Technician II: $64,790.64 * HVAC Technician III: $70,720.56 *A higher starting pay rate may be ...
... Standby Program. Hours per Week: 40 Department Facilities Management Location University of Iowa ... Technician II: $64,790.64 * HVAC Technician III: $70,720.56 *A higher starting pay rate may be ...
... Standby Program. Hours per Week: 40 Department Facilities Management Location University of Iowa ... Technician II: $64,790.64 * HVAC Technician III: $70,720.56 *A higher starting pay rate may be ...
The Service Desk Technician II provides intermediate-level IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediate-level IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediate-level IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
The Service Desk Technician II provides intermediate-level IT support for internal clinic staff ... Health and wellness program with up to $350 per year in incentives * Quarterly volunteer ...
HVAC Technician II/III (Multiple Openings)
Iowa City, IA · On-site
$70K/yr
... Standby Program. Hours per Week: 40 Department Facilities Management Location University of Iowa ... Qualifications HVAC Technician II: Minimum Eligibility Requirements * Six years of experience in ...
HVAC Technician II/III (Multiple Openings)
Iowa City, IA · On-site
$70K/yr
... Standby Program. Hours per Week: 40 Department Facilities Management Location University of Iowa ... Qualifications HVAC Technician II: Minimum Eligibility Requirements * Six years of experience in ...
Maintenance Technician II
Manchester, IA · On-site
$33.10/hr
The ability to train lower-level technicians. $33.10 per hour starting pay rate. 3rd shift: Sun ... Educational Assistance Program - get reimbursed for expenses related to college tuition ...
Maintenance Technician II
Manchester, IA · On-site
$33.10/hr
The ability to train lower-level technicians. $33.10 per hour starting pay rate. 3rd shift: Sun ... Educational Assistance Program - get reimbursed for expenses related to college tuition ...
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Full-time
Medical, Retirement
Posted 13 days ago
The Iowa Clinic rating
7.0
Based on 16 frontline employees who took The Breakroom Quiz
Job description
Description
Looking for a career where you love what you do and who you do it with? You’re in the right place. Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you’ve got what it takes to join our TIC team? Keep reading…
A day in the life…
Wondering what a day in the life of a full-time Service Desk Technician II at The Iowa Clinic might look like?
The Service Desk Technician II provides intermediate‑level IT support for internal clinic staff across The Iowa Clinic locations. This role is primarily onsite and hands‑on, supporting PC technology at clinic sites, with additional responsibility for phone‑based remote support and escalated ticket resolution. The position operates with limited supervision and serves as a mentor to Service Desk Technician I staff.
Key Responsibilities
- Provide advanced technical support for hardware, software, application, and user access issues.
- Resolve escalated service requests and perform onsite troubleshooting, deployments, and equipment installations across clinic locations.
- Manage endpoint devices, software deployments, asset inventory, and user account administration.
- Maintain accurate ticket documentation and knowledge base content within FreshService.
- Mentor Service Desk I team members and support continuous improvement initiatives.
- Participate in an on-call rotation and deliver exceptional customer service while ensuring timely issue resolution.
Qualifications
- Associate or bachelor’s degree in IT or related field, or equivalent experience
- 2–4 years of experience in service desk or technical support roles. Customer service experience in a healthcare or clinical setting is a plus.
- Strong working knowledge of Windows 11, Microsoft 365, Entra ID, and Active Directory
- Experience with endpoint management tools (Intune, Automox, or similar)
- Proficiency with FreshService or comparable service desk platforms
- Preferred certifications: CompTIA A+ preferred. HDI Support Center Analyst or similar customer service certification also accepted
What’s in It for You
- Competitive 401(k) with employer match and profit sharing
- Employee incentives and rewards programs
- Training and professional development opportunities
- Health and wellness program with up to $350 per year in incentives
- Quarterly volunteer opportunities with local nonprofits
- Transparent communication through all‑employee meetings, team huddles, and feedback surveys
- A fun, engaging workplace with team events, celebrations, contests, and employee appreciation activities
What The Iowa Clinic employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Iowa Clinic
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1994