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Program Support Assistant Jobs in Waterloo, IA (NOW HIRING)

Lutheran Services in Iowa

Family Support Worker II

Waterloo, IA · On-site

$16.75 - $21.50/hr

Family Support Specialists assist families in designing individualized support plans and empower families overtime to achieve their chosen goals. Our home visitation program is part of a nationwide ...

Senior High School

TAP Assistant

Cedar Falls, IA · On-site

$37K - $47K/yr

Transition Alliance Program (TAP) Assistant The Transition Alliance Program (TAP) Assistant is responsible for providing skills training and supports to TAP participants. This position involves ...

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Program Support Assistant information

See Waterloo, IA salary details

$26.1K

$44.7K

$56.2K

How much do program support assistant jobs pay per year?

As of Sep 13, 2026, the average yearly pay for program support assistant in Waterloo, IA is $44,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $48,300.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs

What job categories do people searching Program Support Assistant jobs in Waterloo, IA look for?

The top searched job categories for Program Support Assistant jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Program Support Assistant jobs?

Cities near Waterloo, IA with the most Program Support Assistant job openings:

Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,698 per year, or $21.5 per hour.

Vinton Direct Support Professional Community Living

Vinton, IA • On-site

North Star Community Services
11 - 50 employees
Learn more about North Star Community Servicesexternal

$15.50 - $21/hr

Full-time

Re-posted yesterday

Job description

The Supported Living Program of North Star Community Services in the Vinton area is seeking a Direct Support Professional to provide individualized support to persons receiving services in their homes and communities.


Scheduled work hours:


Monday 9:00 AM-1:00PM.

Tuesday 9:00 AM -1:30 PM

Wednesday 7:30 AM-3:30 PM

Thursday 7:30 AM-2PM

Friday 11:3AM -5 PM


  • Provide training and support to each person served according to their person-centered plan and individualized needs
  • Provide written documentation of services provided according to funding source regulations
  • Assist persons served to accomplish tasks at home and in the community using modifications or adaptations when necessary.
  • Provide assistance to persons served in solving problems
  • Assist persons served to develop natural supports in the community

Other Duties as needed:

  • Provide transportation
  • Dispense medications
  • Participate with persons served in the person-centered planning process
  • Provide assistance with personal care
  • Assist with socialization opportunities
  • Assist persons served with the use of community resources
  • Assist with scheduling and maintaining appointments

Required Skills:

  • Ability to train and support persons with disabilities in a variety of settings
  • Physical ability to assist persons served (see note below)
  • Ability to follow instructions and communicate orally and in writing
  • Ability to positively relate to persons served and their families
  • Ability to work a flexible schedule, including evenings, weekends, and extended hours

Click the link to learn more about the important work that Direct Support Professionals do:

https://www.youtube.com/watch?v=TCOj7weR2Jg

Qualifications and Required Training:

  • High School Diploma or GED
  • One year experience working with people with disabilities
  • Possess a valid driver's license and meet agency driving record requirements
  • Medication Manager Certification
  • Crisis Prevention Intervention Certification
  • Direct Service Provider Curriculum for Supported Community Living Services

NOTE: This position requires physical abilities that include one or more of the following (this is not a comprehensive list): pushing or pulling persons in wheelchairs, transferring persons weighing at least 100 pounds to and from wheelchairs with another staff person, lifting 25 pounds, frequent bending, stooping, kneeling motions, physical interventions.

Supervises: No supervisory responsibilities

Supervised by: Service Coordinator or Site Supervisor

For more information about North Star Community Services, visit us on the web at www.northstarcs.org

Equal Opportunity Employer


Applicants for this position will be required will have completed a criminal conviction history and dependent abuse registry check and reviewed prior to confirmation of an offer of employment.  

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