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Program Support Assistant Jobs in Waterloo, IA (NOW HIRING)

LifeWise Academy

Program Director

Denver, IA · On-site

Communicate the vision and impact of the program Leading Fundraising and Community Support ... Oversee communication, scheduling, enrollment and basic administrative tasks * Assist with ...

LifeWise Academy

Program Director

Hudson, IA · On-site

Communicate the vision and impact of the program Leading Fundraising and Community Support ... Oversee communication, scheduling, enrollment and basic administrative tasks * Assist with ...

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Waterloo, IA

Program Support Assistant information

See Waterloo, IA salary details

$26.1K

$44.7K

$56.2K

How much do program support assistant jobs pay per year?

As of Sep 11, 2026, the average yearly pay for program support assistant in Waterloo, IA is $44,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $48,300.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs

What job categories do people searching Program Support Assistant jobs in Waterloo, IA look for?

The top searched job categories for Program Support Assistant jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Program Support Assistant jobs?

Cities near Waterloo, IA with the most Program Support Assistant job openings:

Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Waterloo, IA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,698 per year, or $21.5 per hour.

Agricultural Product Support Specialist - Shell Rock, IA

Shell Rock, IA • On-site

Unverferth Manufacturing Co. Inc
Machinery Manufacturing • 501 - 1,000 employees
Learn more about Unverferth Manufacturing Co. Incexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Unverferth Manufacturing rating

9.1

Company rating: 9.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Principal Function of the Position:
Responsible for providing product and program support for inside sales personnel, Territory Managers, branch operations, dealer networks and other related sales entities. This individual will also be required to provide technical documentation, analysis and assistance for internal support functions such as marketing, advertising, design engineering, quality assurance, tooling, prototyping and manufacturing. This position requires traveling up to 10-20 weeks per year performing in field customer and dealer product support, product training programs for outside sales, branch operations and dealer networks, assisting in the preparation, setup, manning and dismantling of product trade show materials throughout the United States and Canada.
Primary Responsibilities:
  • Provide hands on technical product support for all Unverferth Product lines.
  • Provide telephone support for product service and technical issues facing customers, dealers, and sales personnel.
  • Provide recommendations for product enhancements to various product lines.
  • Perform product testing and validation for both internal and in field applications.
  • Support new product development through all phases of development.
  • Provide Trade Show support for all Unverferth product lines including:
  • Preparation of equipment displays and demonstrations.
  • Prepare trade show product information and technical documentation.
  • Prepare and coordinate work schedules for trade show.
  • Assist with dismantling and cleanup of show area.
  • Process "Warranty Claims" and with the direct input and assistance of territory managers.
  • Perform external product service calls with territory managers as required.
  • Review and update knowledge of existing and new product offerings for that area.
  • Involvement with development and preparation of technical bulletins and product manuals.
  • Involvement in and support of all product improvement programs and product information to external customers, inside sales and Territory Managers.
  • Perform various product training schools / programs for all Unverferth product lines for: internal sales and support personnel, Territory Managers and Branch operation personnel, and external customers and dealer network locations.
  • Perform periodic product and market analysis and assessments in support of marketing personnel, new product market penetration and usage, and analysis of product availability, both internal and external.
  • Provide special project support as required by members of senior management.

Physical Demands:
  • Travel up to 10-20 weeks per year.
  • Stand and walk for extended periods.
  • Bend, kneel, crouch, climb, and reach as needed.
  • Lift, carry, push or pull trade show and product materials.
  • Work in office, shop, trade show, customer/dealer, and outdoor settings.

Pre- Requisitions:
  • Bachelor's degree in Ag-Engineering, Ag-Systems Technology, Agri-Business or other related discipline. Candidates with an Associates' degree and 2-3 years of applicable work experience can supplement their skills and experience in lieu of the bachelor's degree.
  • Three to Five (3-5) years technical / product support in a related business market and/or business, preferred.
  • Familiarity and/or hands-on experience with agricultural equipment and farming operations.
  • Familiarity and/or hands-on experience with hydraulic systems and electrical systems.
  • Prior experience and/or familiarity in internal / external product support function.
  • Prior experience and/or familiarity in dealing with external customers, dealers and/or vendors.
  • Prior experience and/or familiarity with performing face-to-face training programs / presentations.
  • Possess proficient written, verbal and telephone communications skills.
  • Possess proficient computer skills and familiarity with Microsoft Word, Excel & Power Point.
  • Has CDL or willingness to obtain.

Benefits:
  • $0 Medical, Dental & Vision Insurance Premiums
  • Paid Vacation & Sick Time
  • Profit Sharing (up to 15% of wages) and 401(k) retirement plan
  • Life and Disability Insurance
  • Wellness Program

About Us:
  • Family owned, world class farm equipment manufacturing since 1948
  • Wide variety of agricultural implementations
  • State-of-the-art manufacturing facilities and equipment
  • Focus on quality manufacturing while maintaining a safe and healthy workforce

What Unverferth Manufacturing employees say

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