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Program Support Assistant Jobs in Seattle, WA (NOW HIRING)

The Program Assistant plays a key role in supporting daily operations, programming and administrative projects in the OWRC, independently handling essential program functions beyond routine ...

The Assistant Program Director will serve in a part-time capacity, under the Program Director. If ... The communication element of the program Support The Support Center is here to walk with you every ...

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Program Support Assistant information

See Seattle, WA salary details

$30.2K

$51.6K

$64.9K

How much do program support assistant jobs pay per year?

As of Jul 2, 2026, the average yearly pay for program support assistant in Seattle, WA is $51,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $55,800.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What job categories do people searching Program Support Assistant jobs in Seattle, WA look for? The top searched job categories for Program Support Assistant jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Program Support Assistant jobs? Cities near Seattle, WA with the most Program Support Assistant job openings:
Infographic showing various Program Support Assistant job openings in Seattle, WA as of June 2026, with employment types broken down into 8% As Needed, 75% Full Time, and 17% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,588 per year, or $24.8 per hour.

$43K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Company Description
At International SOS Government Medical Services, headquartered in Houston, Texas, you'll contribute to programs that support healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Whether serving in a clinical, operational, or business capacity, your work plays an important role in helping organizations operate safely and effectively.
Founded in 1984, International SOS operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide. Learn more at internationalsos.com.
Job Description
This position is contingent on contract award.
This Medical Support Assistant role provides administrative, clerical, receptionist, customer service, scheduling, documentation, and escalation support for Department of Veterans Affairs Puget Sound Health Care System Community Care functions.
The role supports consult intake, outreach to Veterans and providers, appointment scheduling, patient record documentation, and issue escalation in accordance with Standard Operating Procedures, Veterans Health Administration directives, and contract performance standards.
Location: Remote from a contractor-provided work location. If directed, on-site support may occur at the American Lake or Oxbow campus. The role supports Department of Veterans Affairs Puget Sound Health Care System Community Care services across Seattle, American Lake, Oak Harbor, Mount Vernon, Everett, Auburn, Olympia, and Puyallup.
Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. Pacific Time, excluding Federal holidays, unless otherwise directed by the Contracting Officer or Contracting Officer Representative.
Key Responsibilities:
  • Process Community Care consult intake, conduct outreach to Veterans and providers, schedule appointments, document actions, and escalate issues according to Veterans Health Administration directives and Standard Operating Procedures.
  • Maintain appointment schedules for clinics or units, use the Electronic Waiting List accurately and timely, and schedule appointments with patient input by phone or in person.
  • Review active and pending consults, the Electronic Wait List, Recall list, and Audio Care communications daily for accuracy and disposition.
  • Support clinic access workflows by adjusting appointment times, locations, or dates and notifying the Department of Veterans Affairs Shift Supervisor when access or mandated scheduling timeframes require escalation.
  • Provide professional front-line service by answering inquiries, addressing concerns, screening calls, determining the nature of requests, and directing patients, family members, staff, and others to the appropriate resource when needed.
  • Validate and update demographic information during patient interactions, verify patient identity using two forms of identification, and collect, scan, and update health insurance information.
  • Enter required health and administrative information accurately in the Computerized Patient Record System or Electronic Health Record Modernization environment and maintain required documentation and data integrity standards.
  • Communicate tactfully and effectively with internal and external customers while supporting interdisciplinary coordinated care delivery and protecting Department of Veterans Affairs sensitive personal information and Protected Health Information.

Qualifications
  • High school diploma, General Education Development equivalency certificate, or state or territorial-level proficiency certificate.
  • One year of specialized experience collaborating with medical clinicians across multiple disciplines, scheduling interdisciplinary appointments, and applying policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community.
  • United States citizenship required.
  • Ability to read, write, and speak English effectively.
  • Advanced knowledge of medical terminology, technical healthcare scheduling processes, patient flow, administrative support functions, and care-in-the-community workflows.
  • Ability to use advanced patient care, scheduling, and record systems, including the Computerized Patient Record System or Electronic Health Record Modernization environment.
  • Ability to obtain and maintain Department of Veterans Affairs Public Trust clearance/favorable security status and complete required onboarding, privacy, cybersecurity, Health Insurance Portability and Accountability Act, confidentiality, information security, Contractor Rules of Behavior, and Veterans Health Administration Scheduler Training.
  • Ability to work in a typical interior or office work environment involving prolonged sitting or standing, with occasional bending, stooping, and lifting up to 15 pounds.

Preferred
  • Experience supporting Department of Veterans Affairs, Community Care, or interdisciplinary healthcare scheduling workflows.

Additional Information
Privacy Disclaimer: Policy Link
By clicking "I'm Interested" and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.
Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.
Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
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