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Program Support Assistant Jobs in Rockwall, TX (NOW HIRING)

... Assist with the implementation of the reading/language arts/math/integrated curriculum program at ... Encourage and support development and implementation of instructional goals relating to the ...

Sales Support - International

Dallas, TX ยท On-site

$15.75 - $20.75/hr

Sales Support will need to work independently and assist in maximizing revenue and profitability ... Employee Assistance Program Work Schedule: in-office schedule during standard business hours. Two ...

Showing results 21-40

Program Support Assistant information

See Rockwall, TX salary details

$24.6K

$42.1K

$53K

How much do program support assistant jobs pay per year?

As of Aug 7, 2026, the average yearly pay for program support assistant in Rockwall, TX is $42,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $45,600.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What are popular job titles related to Program Support Assistant jobs in Rockwall, TX? For Program Support Assistant jobs in Rockwall, TX, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Rockwall, TX look for? The top searched job categories for Program Support Assistant jobs in Rockwall, TX are:
What cities near Rockwall, TX are hiring for Program Support Assistant jobs? Cities near Rockwall, TX with the most Program Support Assistant job openings:
Infographic showing various Program Support Assistant job openings in Rockwall, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,146 per year, or $20.3 per hour.

Self Direction Program Specialist

Kanrad Technologies

Dallas, TX โ€ข On-site

Full-time

Re-posted 15 days ago


Job description

Summary
As a Self-Direction Program Specialist at KanTime, you will serve as a key implementation lead and subject matter expert in Self-Directed Services (SDS), including Financial Management Services (FMS), Participant-Directed Services, and Employer Authority models. You will guide customers through the end-to-end onboarding, configuration, training, and go-live processes using KanTime's industry-leading SaaS platform. This role requires deep knowledge of SDS workflows, Medicaid waivers, and program rules, combined with a consultative approach to training and project management.
Duties & Responsibilities
  • Lead end-to-end implementations of KanTime's Self-Directed Services platform, including discovery, setup, training, go-live support, and transition to ongoing support.
  • Train agency staff and stakeholders (financial intermediaries, case managers, employers, participants) on KanTime's SDS workflows and features.
  • Configure system components specific to SDS including budgeting, payroll mapping, timesheet capture, employer/worker setup, spending plans, and program-specific rule engines.
  • Serve as the SME for Medicaid waivers and Self-Directed programs across various states, guiding clients through best practices and compliance with state and federal regulations.
  • Develop and maintain implementation project plans specific to SDS with defined milestones, deliverables, and success criteria.
  • Collaborate cross-functionally with Product, Engineering, QA, and Support teams to resolve implementation issues and enhance SDS-related product capabilities.
  • Assist in preparing custom training content, knowledge base articles, and go-live readiness materials tailored for the SDS client base.

Requirements
  • 3+ years of experience working in or implementing Self-Directed Services or Financial Management Services (FMS) programs
  • Strong knowledge of Medicaid waiver programs, EVV (Electronic Visit Verification), and SDS models (Employer Authority, Budget Authority, Agency with Choice)
  • Prior experience with SaaS or EMR/EHR software implementation or training preferred
  • Exceptional written and verbal communication skills
  • Strong project management, client engagement, and cross-functional collaboration experience
  • Ability to travel occasionally (up to 20%) for onsite implementations or trainings