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Program Support Assistant Jobs in Pawtucket, RI (NOW HIRING)

Program Assistant

Brockton, MA

$37K - $47K/yr

The temporary Program Assistant plays a key support role for JVS' innovative and successful refugee and immigrant services within the English 2 Employment (E2E) Program based out of our Brockton ...

Program Assistant

Brockton, MA · On-site

$37K - $47K/yr

The temporary Program Assistant plays a key support role for JVS' innovative and successful refugee and immigrant services within the English 2 Employment (E2E) Program based out of our Brockton ...

Program Assistant

Brockton, MA · On-site

$37K - $47K/yr

The temporary Program Assistant plays a key support role for JVS' innovative and successful refugee and immigrant services within the English 2 Employment (E2E) Program based out of our Brockton ...

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Program Support Assistant information

See Pawtucket, RI salary details

$25.9K

$44.2K

$55.6K

How much do program support assistant jobs pay per year?

As of Jun 27, 2026, the average yearly pay for program support assistant in Pawtucket, RI is $44,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $47,800.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What job categories do people searching Program Support Assistant jobs in Pawtucket, RI look for? The top searched job categories for Program Support Assistant jobs in Pawtucket, RI are:
What cities near Pawtucket, RI are hiring for Program Support Assistant jobs? Cities near Pawtucket, RI with the most Program Support Assistant job openings:

Medical Assistant

East Bay Community Action Program

East Providence, RI

$19 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Description
East Bay Community Action Program is hiring for a full-time Medical Assistant! The Medical Assistant provides clinical and administrative support to providers in the day-to-day operation of the medical and behavioral health programs. This position interacts with patients, their families and members of the multidisciplinary team in a community health setting and assists providers and other clinical staff with assigned daily tasks to advance EBCAP's mission of providing comprehensive community healthcare services.

Key Responsibilities
Patient Care and Clinical Support
  • Greet patients, family members and visitors, respect their confidentiality and privacy, and assist in making the visit informative and comfortable
  • Perform initial assessments of patients including medical, social, and psychological history
  • Obtain vital signs such as blood pressure, temperature, pulse, weight and height of each assigned patient
  • Review and update with patient all allergies, medications, immunizations, medical and social history prior to visit with provider
  • Screen patient for appropriate information per EBCAP's policies and procedures (depression, anxiety, alcohol use, tobacco use, etc.)
  • Perform specialized testing including audiometry, Snellen eye chart testing, EKG testing, and in-house CLIA lab testing as ordered by medical provider
Administrative and Documentation
  • Professionally answer phones and triage nurse or other clinical staff
  • Accurately and completely document patient contact and patient information in the electronic medical record (EMR)
  • Assist clinical staff with paperwork aspects of patient care including prior authorizations, referral tracking, lab tracking, and diagnostic testing tracking
  • Abstract lab tests and diagnostic reports into electronic medical record
  • Process lab specimens and complete appropriate lab forms
Care Coordination and Communication
  • Communicate with internal and external providers/facilities to effectively coordinate healthcare across all specialties
  • Provide external specialist/facility with patient care summary before scheduled appointment and obtain specialist's recommendations after patient's visit
  • Participate in pre-visit planning and care coordination by reviewing medical charts before scheduled appointments
  • Obtain precertification for tests, procedures, treatments, and specialists for patients as needed
Program Support and Professional Development
  • Participate in training for quality improvement, patient communication, clinical population management, and self-management support
  • Participate in staff meetings and contribute to discussions including concerns and suggestions to promote quality improvement
  • Assist other providers in the absence of assigned medical assistants and work in any specialty area or location as needed
  • Support specialized programs including Health Resources and Services Administration (HRSA) Health Disparities Collaborative

Qualifications
Experience: Prior experience or completion of a medical assistant internship
Education: High School Diploma/equivalent and completion of medical assistant training from an accredited Medical Assistant Program
Certifications: Basic Life Support certification required
Knowledge: Agency personnel policies/procedures, medical office procedures and terminology, cultural sensitivity necessary to work with diverse patient and staff population
Preferred Qualifications
  • Bilingual Portuguese or Spanish
  • Previous experience in community health center or federally qualified health center (FQHC) setting
  • Experience with electronic medical records (EMR) systems
  • Previous experience in integrated behavioral health and medical care models

Benefits

Full-Time Employees Working 30-40 hours per week, EBCAP offers:
  • Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans 
  • Supplemental vision insurance (Delta Dental)
  • Voluntary medical and dependent care flexible spending accounts
  • Up to 3% matching 403(b) retirement plan
  • Employer-paid life insurance & long-term disability
  • Generous paid time off including vacation, holidays, personal days, and sick time
  • Mileage reimbursement
  • Tuition reimbursement
  • Employer-paid professional development 
  • Employee assistance program