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Program Support Assistant Jobs in Wakefield, RI (NOW HIRING)

Sonalysts, Inc.

Program Manager Assistant

Waterford, CT · On-site

$65K - $125K/yr

Sonalysts, Inc. is seeking a motivated, detail-driven Program Manager Assistant who combines strong ... This role supports multiple defense-oriented projects and requires excellent organization ...

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Wakefield, RI

Program Support Assistant information

See Wakefield, RI salary details

$26.6K

$45.6K

$57.3K

How much do program support assistant jobs pay per year?

As of Aug 10, 2026, the average yearly pay for program support assistant in Wakefield, RI is $45,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $49,300.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What job categories do people searching Program Support Assistant jobs in Wakefield, RI look for? The top searched job categories for Program Support Assistant jobs in Wakefield, RI are:
What cities near Wakefield, RI are hiring for Program Support Assistant jobs? Cities near Wakefield, RI with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Wakefield, RI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,568 per year, or $21.9 per hour.

Operations Support Assistant

Embrace Home Loans

Middletown, RI • On-site

Other

Posted 6 days ago

Job description

Operations Support Assistant
Location: Middletown, RI or Hybrid (Hybrid = at least 3 days in the office)
Department: Operations Support
Reports To: VP Operation Support
FLSA Status: Non-Exempt
Business Unit: Credit Operations
POSITION SUMMARY
Since 1983 our passion has been simple. We want to help you grow both personally and professionally. Embrace is a positive, exciting environment. It's a place where new ideas and opportunities are encouraged. A place where life-changing experiences are created. When you join our team, you'll receive the support you need to grow inside the office and out because we believe that business success and personal fulfillment go hand in hand. Maybe that's why we're such a great place to work. We realize that being successful at work is only the tip of your iceberg.
Operations Support is responsible for providing oversight and communication around certain specialized state and county housing finance programs, besides special investor programs. These HFA agencies, like the GSE's and government loan programs, change guidelines and introduce new programs or documents that require constant updating, often needing to be acted upon immediately. These changes need to be communicated in a timely manner and our internal support resources updated accordingly.
KNOWLEDGE, EXPERIENCE AND SKILLS REQUIRED
Technical Knowledge, Years of Related Experience, Skills, Licenses, and Systems Experience
  1. Education: College degree or equivalent experience.
  2. Experience: Prior mortgage industry experience is highly preferred, specifically, Underwriting or Loan Processing experience.
  3. Skills: Strong time management and organizational skills, computer skills, ability and willingness to accept agency and investor guidelines. Detail oriented, independent thinker, strong interpersonal, problem solving and analytical skills.
  4. License: N/A.
  5. Systems: Proficiency withMicrosoft Office Suite. Empower LOS experience is a plus.

RESPONSIBILITIES
  • To update/maintain and help create job aids/checklists for the educating and training of LO's, Processor's, UW's and CO's/PCA's on loan program eligibility, document updates and process changes (with the HFA or internally). This includes validating links to particular websites or items on the posted support materials are still functional.
  • Communicate with Processors, Underwriters, Loan Officers, Closers/PCA's and certain Operations Teammates while assisting with the various program eligibility maintenance activities.
  • To provide training information for staff that need it, plus maintain tracking annual retraining completions.
  • To assist with annual renewal activities when necessary and tracking of maintaining HFA approval.
  • To assist EHL management in any other projects or information gathering to further corporate goals.

TRAINING REQUIRED
Participate in additional training on sales, technology, products, procedures and pricing on an ongoing basis. Complete annual training as required by company policy and law on an annual basis in a timely manner.
SPECIFIC ACTIVITIES
Attend and participate in all Monthly Awards Ceremonies, Corporate Gatherings & Training Events. Read all newsletters and bulletins to remain current on corporate policies, procedures, and developments.
COMPETENCIES
Empowered: Operate effectively, even when things are not certain or the way forward is not clear.
Accountable: Take personal responsibility for decisions, actions, and failures and keep open to coaching, feedback and self-development.
Customer Focused: Build strong customer relationships and delivers customer-centric solutions
Collaborative: Work cooperatively with others across the organization to achieve shared objectives.
Communicative: Provide timely and helpful information to customers and teammates across the organization, verbally or in writing.
Tech Savvy: Adopt new technologies with a sense of vigor and excitement.
MEASUREMENTS OF SUCCESS
Effective communication with all departments
Ability to easily adapt to situations to assess the needs of each department
Customer Satisfaction
WORK ENVIRONMENT AND DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: Office
Possible Work Hazards: Minimal
Physical Demands: Light
This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job duties.
Embrace Home Loans is an Equal Opportunity and ADA compliant Employer, committed to diversity in the workplace.

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