1

Program Support Assistant Jobs in Milwaukee, WI (NOW HIRING)

Program Support Assistant

Milwaukee, WI · On-site

$41K - $48K/yr

Mission OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring ...

Primary Position Objective Support Borrowers by addressing inquiries related to their loan and assist Clients by executing defined procedures in accordance with program guidelines and funding source ...

Primary Position Objective Support Borrowers by addressing inquiries related to their loan and assist Clients by executing defined procedures in accordance with program guidelines and funding source ...

next page

Showing results 1-20

Program Support Assistant information

See Milwaukee, WI salary details

$26.1K

$44.7K

$56.2K

How much do program support assistant jobs pay per year?

As of Aug 8, 2026, the average yearly pay for program support assistant in Milwaukee, WI is $44,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $48,300.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What are popular job titles related to Program Support Assistant jobs in Milwaukee, WI? For Program Support Assistant jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Milwaukee, WI look for? The top searched job categories for Program Support Assistant jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Program Support Assistant jobs? Cities near Milwaukee, WI with the most Program Support Assistant job openings:
Infographic showing various Program Support Assistant job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,662 per year, or $21.5 per hour.

Program Support Assistant

US Department of Veterans Affairs

Milwaukee, WI • On-site

$41K - $48K/yr

Other

Re-posted 22 days ago


U.S. Department Of Veterans Affairs rating

8.1

Company rating: 8.1 out of 10

Based on 671 frontline employees who took The Breakroom Quiz

47th of 289 rated public sector bodies


Job description

Program Support Assistant

This position is located at the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin in the Geriatrics and Extended Care (GEC) Division. Incumbent will be assigned to work in the Division's main office. The incumbent will receive direction from the Supervisory Program Specialist and is responsible for providing administrative support in the Office of the Division Manager. The incumbent will interface with personal computer (PC) applications to include, but not limited to: VA Time and Attendance System (VATAS), Veterans Health Information Systems and Technology Architecture (VISTA), HR Smart, Electronic Personnel Access System (ePAS), Microsoft Office programs. This position is the target in the line of progression of PSAs assigned to GEC.

Major Duties:

  • Conducts quarterly documentation audits and tracks trends in program compliance;
  • Generates and analyzes key performance reports to identify operational gaps or strengths;
  • Maintains a database of corrective actions and monitors closure timelines;
  • Provides basic policy interpretations and prepares procedural updates for staff; coordinates and documents monthly compliance and performance review meetings.
  • Builds and maintains operational dashboards for programs and administrative functions;
  • Performs monthly and quarterly data reviews to support planning and improvement;
  • Creates summary visuals (charts, graphs, tables) to communicate findings; compares
  • Onboards new administrative team members using standardized training tools; conducts quarterly workshops on updated policies, tools, and best practices;
  • Serves as a peer mentor for GS-5 and GS-4 staff; facilitates knowledge sharing; tracks training completions and provides status updates to supervisors;
  • Supports creation and revision of SOPs for common administrative processes.
  • Maintains calendars for major initiatives; coordinates timelines and stakeholder tasks; prepares meeting agendas, collects documentation, and follows up on action items;
  • Drafts memos, procedural updates, and internal bulletins for distribution;
  • Responds to routine inquiries related to scheduling, compliance, or procedures;
  • Provides occasional MSA coverage in inpatient areas to support patient movement, document handling, or front desk inquiries.
  • Manages timecards for complex 24/7 inpatient schedules across T38, HT38, and TS employees; validates leave, overtime, and tour changes in VATAS;
  • Resolves discrepancies; provides biweekly and monthly reports on attendance, OT usage, and variances
  • Holds and manages a Government Purchase Card (GPC) to execute authorized micro-purchases for the unit or Division;
  • Submits supply and service orders that align with approved needs and complies with VA procurement policies;
  • Reconciles monthly purchase card statements in a timely and accurate manner;
  • Resolves discrepancies with vendors or fiscal staff; tracks and reports purchase trends to identify recurring needs or cost-saving opportunities;
  • Serves as a backup purchasing resource for other GEC units when requested by the supervisor

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday- Friday, 7:30am-4:00pm

Telework: Ad-hoc available

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant/ PD25337A and PD25336A

Relocation/Recruitment Incentives: Not Authorized.

Critical Skills Incentive (CSI): Not Authorized.

Permanent Change of Station (PCS): Not Authorized.

PCS Appraised Value Offer (AVO): Not Authorized.


What U.S. Department Of Veterans Affairs employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom