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Program Support Assistant Jobs in Buffalo, NY (NOW HIRING)

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Program Support Assistant information

See Buffalo, NY salary details

$25.7K

$43.9K

$55.2K

How much do program support assistant jobs pay per year?

As of Aug 12, 2026, the average yearly pay for program support assistant in Buffalo, NY is $43,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $47,500.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
What are popular job titles related to Program Support Assistant jobs in Buffalo, NY? For Program Support Assistant jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Buffalo, NY look for? The top searched job categories for Program Support Assistant jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Program Support Assistant jobs? Cities near Buffalo, NY with the most Program Support Assistant job openings:
Infographic showing various Program Support Assistant job openings in Buffalo, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,910 per year, or $21.1 per hour.

Workforce Program Assistant

Goodwill of Western New York

Buffalo, NY • On-site

$16 - $19/hr

Full-time

Re-posted 13 days ago


Job description

Make a Difference While Building Your Career
At Goodwill of Western New York, we believe in the power of work to change lives. As a Workforce Program Assistant, you'll play a key role behind the scenes helping ensure our Goodskills Career Builder program runs smoothly and supports individuals on their path to meaningful employment.
If you are highly organized, detail-oriented, and passionate about helping others succeed, this is an opportunity to make a real impact every day.
What You'll Do
In this role, you'll support the daily operations of a dynamic workforce development program by:
  • Coordinating schedules, calendars, and program logistics
  • Preparing materials for orientations, trainings, and graduation events
  • Maintaining accurate participant records and program documentation
  • Entering and managing data in program systems and tracking tools
  • Communicating with participants, graduates, and partners
  • Supporting staff with administrative tasks that keep the program running efficiently

You will be a critical part of the team - ensuring everything is organized, accurate, and on time.
What You Bring
  • 1-3 years of administrative or office support experience
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks and meet deadlines
  • Clear, professional communication skills
  • Experience with Microsoft Office 365 (Excel, Outlook, Word)
  • Comfort working with data, systems, and documentation
  • A commitment to handling confidential information with care

Bonus if you have: experience with databases or case management systems.
Why Goodwill?
At Goodwill of WNY, your work has purpose. You'll be part of a mission-driven team that supports individuals in overcoming barriers to employment and building sustainable careers.
We are guided by our core values:
  • Own It - Take responsibility and deliver results
  • Dare to Excel - Continuously improve and grow
  • Be Bold - Act with courage and initiative
  • Be Extraordinary - Exceed expectations
  • Win Together - Collaborate and celebrate success as a team

What to Expect
  • Full-time, non-exempt position
  • Primarily office-based with a mix of sitting, standing, and light lifting (up to 20 lbs.)
  • A collaborative, fast-paced environment where your work directly supports program success

Compensation
  • $16.00-$19.00/hour based on experience
  • We regularly review our pay and benefits to stay competitive!

Ready to Make an Impact?
Apply today and help us empower individuals, strengthen our community, and transform lives through the power of work.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.