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Program Support Assistant Jobs in Antioch, IL (NOW HIRING)

Lake County

Program Assistant/ATP (1st Shift)

Waukegan, IL · On-site

$19.75/hr

General Description The Program Assistant is a valuable member of our Behavioral Health team in the ... Works as support to clerical and program staff in accordance with prescribed methods and procedures.

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Antioch, IL

Program Support Assistant information

See Antioch, IL salary details

$25.9K

$44.4K

$55.8K

How much do program support assistant jobs pay per year?

As of Jul 15, 2026, the average yearly pay for program support assistant in Antioch, IL is $44,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $48,000.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What cities near Antioch, IL are hiring for Program Support Assistant jobs? Cities near Antioch, IL with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Assistant Program Director - Reintegration Program

Assistant Program Director - Reintegration Program

Refuge for Women

Crystal Lake, IL • On-site

$18/hr

Full-time

Re-posted 27 days ago

Job description

Refuge for Women is a non-profit, faith-based organization providing specialized care for women who have escaped human trafficking or sexual exploitation. With multiple locations across the U.S., Refuge for Women offers safe housing, at no charge to the resident, with around-the-clock care as clients progress through evidence-based, trauma-informed programming. The compassionate staff is trained to help residents work through the program to reclaim their identities and reach their goals to overcome addictions, heal from trauma and develop life skills leading to healthy, balanced living and financial independence. Refuge for Women strives to help each woman complete the program with a vision for her future, equipped to succeed and sustain a life marked with dignity and hope.
Refuge for Women is a faith-based organization and it is important for staff to share the same basic values and expectations held by Refuge for Women. We require that all staff are believers in Jesus Christ. Read our Statement of Faith.
Must be able to successfully pass a background check and drug test upon receiving an offer of employment.
To view Refuge for Women's benefits, click HERE.
Position Overview:
The Assistant Program Director reports to the Program Director and works within the Refuge for Women program providing assistance where needed with Reintegration Program Residents. This includes both administrative and case management responsibilities directly with residents.
Your team contribution:
This position will cultivate a strong partnership with the Program Director and provide the necessary one-on-one support that Reintegration residents need to take the next step toward healthy independence. The APD will provide accountability and assistance as needed to help residents progress toward their goals.
You'll be successful if:
You have strong follow-through. You use your administrative talents to help residents take the necessary steps to meet their goals. You have firm boundaries and are able to delegate responsibility to the resident when appropriate.
Case Management
  • Facilitate monthly resident assessments, score and enter life skills surveys into tracking file, enter grant activity data
  • Responsible for developing and implementing individual service plans, making community referrals, on-going reassessment of the service plans and follow up. Updates service plans as needed.
  • Coordinate all services for each individual client, including advocacy, giving information about community resources, etc.
  • Assist with transportation to and from meetings

Administrative and Program Responsibilities
  • Assist in the management and leading of Survivor Support Groups
  • Perform weekly house check-in's
  • Be a point of contact for Reintegration Residents and Reintegration needs
  • Assist in the intake of new residents
  • Follow procedures for crisis or other unexpected situations with RIP and program residents that may arise
  • Assure the cleanliness, order, and upkeep of the physical facility, grounds and equipment

Skills & Qualifications
  • Strong written and verbal communications skills including proficiency in MS Office and Google applications
  • Ability to adapt to frequently changing priorities and handle crisis situations
  • Experience with office administration, identifying resources and service providers in the community
  • Strong servant leadership and teamwork skills
  • Teachable, self-motivated, organized
  • Loving but firm temperament, willing to take initiative in stressful situations

Qualifications
  • Proficiency with emergency or crisis procedures
  • Knowledge about addict behaviors and trauma is very helpful
  • Familiarity with 12-step or similar healing and recovery program (e.g. Celebrate Recovery)
  • Must be able to operate a motor vehicle safely and confidently at all times of day or night
  • Case management certification and experience is a plus, but not required

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