ZipRecruiter

Log In

1

Program Support Assistant Jobs in Normal, IL (NOW HIRING)

WESTCARE INC

Assistant Program Director (50271)

Lincoln, IL · On-site

$60K - $67K/yr

Facilitate groups, family groups, and assist clients of the program. * Coordinate the development ... Maintain relationships with referring and supporting agencies and represent the agency at various ...

Eaton

Program Manager - Engineering

Lincoln, IL · On-site

$97K - $143K/yr

Eaton is seeking a Program Manager for its medium complexity projects, supporting the Residential ... In addition, this position will assist in product transitioning. The expected annual salary range ...

LifeWise Academy

Program Director

Normal, IL · On-site

Communicate the vision and impact of the program Leading Fundraising and Community Support ... Oversee communication, scheduling, enrollment and basic administrative tasks * Assist with ...

next page

Showing results 1-20

All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Normal, IL

Program Support Assistant information

See Normal, IL salary details

$25.9K

$44.3K

$55.7K

How much do program support assistant jobs pay per year?

As of Jul 7, 2026, the average yearly pay for program support assistant in Normal, IL is $44,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $47,900.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What job categories do people searching Program Support Assistant jobs in Normal, IL look for? The top searched job categories for Program Support Assistant jobs in Normal, IL are:
What cities near Normal, IL are hiring for Program Support Assistant jobs? Cities near Normal, IL with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Family Support Assistant - Part TIme/ 20 hrs pr week.

Family Support Assistant - Part TIme/ 20 hrs pr week.

The Baby Fold

Normal, IL • On-site

$16.60/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

The Baby Fold rating

8.8

Company rating: 8.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The Baby Fold has been successfully wrapping services around children and families since 1902, offering life-critical support such as foster care, special education, early childhood programming, and post-adoption support. The Baby Fold is a unique resources with a strong and enduring heritage. We care for our youngest citizens so they can be blessed with loving homes, stable lives, and the futures they deserve.
Benefits:
  • Medical, Dental, & Vision Insurance
  • 403(b) Retirement Plan
  • Life & Long Term Disability
  • Short Term Disability
  • Health Savings Account
  • Flexible Spending Account and Dependent Care Plan
  • Paid Vacation, Personal time, Sick time, and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Headspace Care - coaching, therapy, & psychiatry
  • Paytient - line of credit for medical, mental health, & veterinary services
  • Candidly - student loan navigation support
  • Mentorship, advancement, and professional development opportunities

SUMMARY OF FAMILY SUPPORT ASSISTANT: The Family Support Assistant works with Family Support Specialists and Supervisors to provide advocacy, support, childcare, and transportation to children and families served by The Baby Fold's Healthy Start program. Demonstrates an ability to apply trauma-informed principles and integrates them into daily practice. Communicates effectively and promotes collaborative problem solving by demonstrating care and respect in considering the diverse experiences and perspectives of others.
Requirements
1. Advocacy and Support: Supports Healthy Start workers (Family Support Specialists) and Supervisors to assist families with access to needed services/community resources available to them, such as housing, financial resources, vocational training, employment, childcare, food or income assistance programs. Assists clients with paperwork and applications for assistance programs. Promotes a positive, mutually respectful relationship with assigned clients. Employs agency-approved behavior management techniques with children, as needed. Maintains professional boundaries with clients.
2. Childcare: Provides childcare for clients during program-sponsored supported events and activities, ensuring the children's safety and well-being. Provides a healthy role model for clients by modeling appropriate parent child interaction and life skills.
3. Transportation: Provides transportation for family members to groups, medical visits, school appointments, and other appointments as needed.
4. Recordkeeping: Completes required documentation according to agency/grant-funder guidelines for completeness, accuracy, and timeliness.
Outreach/Recruitment: Reaches out to community resources and attends events to promote and inform the public about the Healthy Start program, as assigned
  • Office Location: 318 Susan Dr., Normal, IL
  • Work Hours: PART-TIME, hourly/ non-exempt, approximately 20 hours per week, flexible schedule that includes evenings to meet needs of our clients, 37.5+ hrs/wk.
  • PAY: Hourly/ non-exempt based on experience and education. Hourly wages start at 16.60 pr hour/ $32,370 annually.

INCLUSION STATEMENT: The Baby Fold is committed to fostering a culture of respect and inclusion, where each individual feels empowered and where our differences are celebrated. We encourage each other to engage in meaningful conversations, seek out different perspectives, and continually work to cultivate an environment where all ideas are valued.
MINIMUM QUALIFICATIONS:
1. High school diploma or equivalent required.
2. Bilingual in Spanish strongly preferred.
3. Must be at least 21 years old.
4. Knowledge of and interest in working with children and families.
5. Knowledge and skills necessary to relate and communicate successfully in a professional capacity to child and adult clients within the program.
6. Willingness and ability to work evening and weekend hours as needed to meet the needs of the agency and the families we serve.
1. Demonstrated skills in Microsoft Outlook, Word, and Excel.
2. Must pass necessary background checks.
3. Ability and willingness to travel for job responsibilities, including long distance driving, the ability to enter the homes of families in the service area, a valid driver's license that has not been revoked or suspended within the past three years, and use of a personal vehicle with adequate insurance.
Salary Description
$16.60 pr hour

What The Baby Fold employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply