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Program Support Assistant Jobs in Normal, IL (NOW HIRING)

Baby Fold

Support Services Specialist

Normal, IL · On-site

$18 - $20/hr

Tuition Reimbursement * Employee Assistance Program * Headspace Care - coaching, therapy ... The position requires flexibility and a willingness to assist in a variety of capacities to support ...

The Baby Fold

Support Services Specialist

Normal, IL · On-site

$18/hr

Tuition Reimbursement * Employee Assistance Program * Headspace Care - coaching, therapy ... The position requires flexibility and a willingness to assist in a variety of capacities to support ...

The Baby Fold

Support Services Specialist

Normal, IL

$18 - $20/hr

Tuition Reimbursement * Employee Assistance Program * Headspace Care - coaching, therapy ... The position requires flexibility and a willingness to assist in a variety of capacities to support ...

8.digital

Support Services Specialist

Normal, IL · On-site

$18/hr

The position requires flexibility and a willingness to assist in a variety of capacities to support ... Working knowledge of Microsoft Office software and Google programs. * Demonstrated skills in ...

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Program Support Assistant information

See Normal, IL salary details

$25.9K

$44.3K

$55.7K

How much do program support assistant jobs pay per year?

As of Jun 5, 2026, the average yearly pay for program support assistant in Normal, IL is $44,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $47,900.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs
What cities near Normal, IL are hiring for Program Support Assistant jobs? Cities near Normal, IL with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Normal, IL as of May 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,318 per year, or $21.3 per hour.
Direct Support Professional (DSP)

Direct Support Professional (DSP)

Progressive Housing Inc

East Peoria, IL • On-site

$20.50/hr

Other

Posted 6 days ago

Job description

Reporting directly to the Resident Services Director (RSD) or Qualified Intellectual Disabilities Professional (QIDP), the Direct Support Professional (DSP) is responsible for participating as a member of the facility team to ensure safe and effective residential facilities. The DSP provides direct support, positive direction and assistance to the CILA (Community Integrated Living Arrangement) and/or ICF (Intermediate Care Facility) residents in accordance with program policies and procedures, assisting individuals to be as independent as possible. The DSP at Progressive Housing, Inc.

is adaptable, mission oriented, goal driven, highly organized, efficient, a positive role model, and exercises good judgment and decision making skills. Starting Pay: $20.50 per hour Responsibilities: Be familiar and comply with current state and federal rules and regulations and perform all assigned tasks in accordance with facility policy and procedures Ensure that individuals exercise their rights and are treated with dignity and respect Respect and maintain confidentiality of all individuals' personal information Responsible for the implementation and documentation of individual goals and objectives Be familiar with emergency behavior management techniques as set forth by Crisis Prevention Institute (CPI), standard precautions and infection control techniques, the proper placement and use of emergency equipment and procedures, and good body mechanics to maintain a clean, safe, positive and secure environment at all times. Assist individuals with their activities of daily living (ADL) while promoting independence which may include, but not limited to, household chores, recreational activities, physical fitness activities, grooming and dressing, and money management Know the whereabouts of individuals you are directly responsible for at all times Attend Individual Service Plans (ISPs) meetings and assist in the development of the program plan while working closely with each individual to identify supports that will improve the quality of life and ensuring positive outcomes Attend in-service training as required to continue skill development and complete paperwork, as necessary, to meet PHI, federal, and state regulatory requirements Assist in the orientation and training of new employees Assist with general housekeeping (cleaning, laundry, vacuuming, dusting, mopping, sanitizing, etc.) while promoting involvement of the individual Prepare meals, with the assistance of individuals, according to standardized recipes and the designated menu Prepare and assist individuals on outings, shopping trips, vacations, home visits and appointments by providing transportation, guidance, and support where needed with guardian approval Observe for and report medical concerns and accidents / incidents immediately to the RSD/QIDP and Nurse Administer medications and take and record vitals while utilizing nurse protocols as directed Report any and all allegations of individual abuse or neglect that is reported to or witnessed to the RSD/QIDP and Office of Inspector General (OIG) Other miscellaneous duties as assigned

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