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Program Support Assistant Jobs in Waukegan, IL (NOW HIRING)

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Program Support Assistant information

See Waukegan, IL salary details

$25.2K

$43.1K

$54.2K

How much do program support assistant jobs pay per year?

As of Jul 28, 2026, the average yearly pay for program support assistant in Waukegan, IL is $43,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $46,600.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Waukegan, IL? For Program Support Assistant jobs in Waukegan, IL, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Waukegan, IL look for? The top searched job categories for Program Support Assistant jobs in Waukegan, IL are:
What cities near Waukegan, IL are hiring for Program Support Assistant jobs? Cities near Waukegan, IL with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Waukegan, IL as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,076 per year, or $20.7 per hour.
Weekend Program Support Associate

Weekend Program Support Associate

JOURNEYS The Road Home

Palatine, IL • On-site

$17.50/hr

Part-time

Retirement, PTO

Posted 16 days ago

Job description

How would you like a part-time opportunity to make a meaningful difference for underserved, multicultural communities? Do you thrive on working with a passionate team to make a positive impact? Are you motivated to do your best and help others however possible? If you answered "yes" to all these questions, then JOURNEYS | The Road Home invites you to join our non-profit as a Weekend Program Support Associate!

Play a pivotal part in our weekend morning operations while earning $17.50 per hour and enjoying part-time perks like paid time off (PTO) and a 401(k) plan. Keep reading to see if you're the right fit for our Palatine, IL team and learn how to apply with our short online form! We are not accepting phone calls about this role.

ABOUT THIS JOB

This part-time role will work Saturday and Sunday mornings from 6:30 am to 2:30 pm.

Our Weekend Program Support Associate collaborates with staff members to help maintain a respectful, organized, and safe environment for all clients and visitors. You'll help out with various responsibilities as assigned, making sure to follow all our policies and treat every individual professionally. Attentive to detail, you'll maintain accurate records of all daily activities, incidents, and observations. If any emergencies occur, you'll follow our established procedures to swiftly address and resolve the issue. You'll assist volunteers, visitors, clients, and team members, and perform other duties as assigned to make a positive impact!

WHAT MOTIVATES US

At JOURNEYS | The Road Home, our non-profit agency is dedicated to providing individuals experiencing homelessness and housing insecurity with essential shelter, social services, and housing support. We were founded in response to the increasing complexities of homelessness, a problem that continues to grow and impact people across a broader range of demographics. Our team is fueled by the belief that everyone deserves a safe place to call home, and we've built a highly inclusive and compassionate work culture where people of all identities are welcome. If you're committed to social justice, driven by community service, and ready to make a tangible difference for the people around you, we encourage you to reach out and join us!

REQUIREMENTS

Our ideal part-time Weekend Program Support Associate truly listens when others speak, can clearly communicate verbally and in writing, and can healthily manage stressful situations. The ability to act responsibly and maintain confidentiality is key. Flexibility to adapt to changing priorities and solve problems as they come up would be helpful! What's most important is that you have:

  • An open mind to all identities and the ability to respectfully work with multicultural communities
  • Ability to establish and maintain appropriate boundaries with staff, volunteers, and stakeholders
  • Ability to form relationships and build rapport with people from various cultural and socioeconomic groups
  • Ability to uphold our core values - Respect, Teamwork, Mission-Driven Work, and Commitment
  • Ability to act quickly during emergencies
  • Willingness to proactively seek constructive feedback and adapt accordingly
  • Proficiency with computers, Microsoft products, and online databases (or a willingness to be trained)
  • Passion for helping underserved communities
  • Collaborative team spirit
  • Willingness to perform additional duties outside of the job description as needed

If you're interested in becoming our Weekend Program Support Associate, reach out today by completing our short initial application! Please do NOT call us - we are accepting online applications ONLY.


Must have the ability to pass a background check